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1.6 1 Review 46 Complaints
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BlackPeopleMeet.com Complaints 46

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11:31 am EDT
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BlackPeopleMeet.com Account hacking

I've had my account hacked twice since I been online with them. I don't know how they are using my account to talk to my prospective dates. I'm frustrated with the whole thing. Everytime I log on email has already been read and guys reply me like I had already talked to them and I haven't. I changed my password twice and I changed my email as well. They can still get into my account. How is that done? I was also locked out of my account at first. But there is a way around that. I guess the hacker knows that too. When I reset they go behind me and reset too. It's crazy! Granted the first time I got hacked I was tricked into giving vital info and I didn't even know it until later. Blackpeoplemeet needs a better system to meet the needs of it's customers. I was told that the hacker is someone overseas like Africa. It makes me so mad that my money is being wasted this way when someone else is benefitting from it.

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Leatherneck Sears
US
Feb 08, 2021 1:21 am EST

Same Bs that happened with my account. I changed my password . Unfortunately i'm stuck in their madness loop for 3 months .Thats a whole new topic . NEVER log in on mobile device . One big space that covers the sign up for extra three months vs the enter button thats small...FOOL me once shame on me...

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Fun Royal chocolate
US
Jun 14, 2016 6:54 pm EDT
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I had someone to hack my account now. Talking to people all the time. Giving them my name. Saying I want to meet them. All kind of stuff and I don't like it. I pay to much money for this mess to happen to me

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6:57 pm EDT
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BlackPeopleMeet.com wont let me lg on.

i have paid three times .to blackpeoplemeet.com it wont let me log back on when go off line.i would like a refund r credit the account.

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Johana08
Newark, US
Apr 26, 2015 8:26 pm EDT

I need to log in and I sign my email and password and doesn't let me log in

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lynnsylvia
US
Jun 14, 2013 12:04 pm EDT
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went let me log in

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mark davis sr
US
Oct 11, 2012 10:03 pm EDT
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I want to say this, black women will always struggle and have no whatsoever favor from God, because their heart is cold, cunning, and a deceptive being. I met 2 black women on black people meet.com and within 2 months I was scammed 190 dollars in total. Why because I truly felt these women believed in what they wrote about themselves in their profile. God fearing women, and what hurts is I'm terminally. Ill and all I wanted was a loving relationship before I died. I don't want to die alone. It's so sad that a black woman has a belief that she is owed something, and not once think maybe this man is a man of faith, and sincere with a capital S, teressa Elaine Jackson of Copley Ohio I say anyone who deals with her run away or a Vanessa from Santa Barbara ca these women truly have the devil in their hearts. Please pray for them.

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Veronica L Hudson
Chicago, US
Jan 06, 2011 2:38 pm EST
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plese respond in a timely manner.

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Veronica L Hudson
Chicago, US
Jan 06, 2011 2:35 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Allow me to comnmunicate with other member. If you are going to send me a message saying that some one has sent me ten, twenty, thirty, etc message, then allow me to open my messaage, allow me to search for a member, or chat with a member, do not force me into upgrading my subscription. Thank you.

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Veronica L Hudson
Chicago, US
Jan 06, 2011 2:33 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

October 17, 2010. I subscribed to black people meet.com for 30 days. After the seventh day, I was no longer able to chat with other members, check to see who was sending me messages, search for members that I was interested in, unless I upgraded my subscription. Well I would at first like to see how far I would go within the 30 days but I didn't get that opportunity. If Black people that are behind this website, you should say what you mean, and mean what you say. I am very disappointed, No, I do not want a refund, I only want what I paid for.

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7:41 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

i have tryed for a week to log back into my paid account.they will not seen away for me to get back into the site.it always go back to log on new again.

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1:18 pm EDT
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BlackPeopleMeet.com Misleading Charges

They have a fake voice mail that says customer reps are busy. The website says $9.95 and they took $63.00 from my account. They are liers and fraudsters! I cannot get them on the phone and I cannot get them to e-mail me back. I am about to take legal actions on this company! ASAP

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Update by Tammy Cooper
Sep 10, 2009 1:19 pm EDT

I just want my money back ASAP!

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Shirese Mason
US
Oct 31, 2018 6:27 am EDT

I need a refund .I accidentally purchase a one month membership of $18.99.I purchased it by mistake. Please refund me 28.99 so it can be back on my card.

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coolantonio
US
Oct 27, 2018 11:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

always says error when u try to log in my dating site please help me 8 wanna use my same password, chang my email [coolantonio301

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cyvonne
US
Aug 03, 2012 1:01 pm EDT

over charged my debet card.

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nkaujib
st.paul, US
Mar 27, 2013 10:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Any thing new yet and follow up, I have the same problem. Very irate. Update and lmk - I can not even find the "remove renewal"

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ROSESARERED46
US
Sep 23, 2009 9:19 pm EDT

I cannot get BPM on the phn, i have tried numerious times to email them to informed them i cannot log, i have submitted formal complaints, log does not allow you to use the same password over, & always need to retype your credit card just to get my password ... i live here in the Phx Az i'm so ready to go knock on the their doors
RIPE-OFF...ROSE

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1:40 am EDT
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BlackPeopleMeet.com Membership

I have been a member w/ them since December 2008 they sent me a e-mail saying the system was down for a couple of days but i would recieve the days down added on to my time left on the site witch was 3 weeks. When i tried to login it did not recognize my e-mail & still does not. I have sent several e-mails & yet to recieve a responce, also there is no number to contact them. This is really bad business cause they didn't have a problem taking my money but now theres a problem w/ contacting me or just giving my money back to me.

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LROMANCE
NEWAR, US
Oct 01, 2009 11:21 pm EDT

Hello My Name is LINDA EVANS
my login - LROMANCE
my password is 58685868l
I reset my password on Sep, 1
you say I can login free but when i want to see who email you go
to paying or use your credit card page. I would like to be a menber
but you are not taken my information i have email you
i need to talk to someone about this

you can email me at - blueblazer13@msn.com

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fmae
Erie, US
May 19, 2009 12:44 pm EDT

I have requested my User name and password for the past month and I still can't log on to the site. My email has changed and I have inform you of that. My membership is paid in full.

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10:44 am EST
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BlackPeopleMeet.com reset password

I have been a member since October of 2008. Recieved an email from the company that I need to change my password. Changed my password and since that time I have not been able to log on with my current username or password. It does not even recognize my email address. Sent several email to the site web sites. Has not had any results. There is not a phone number where you can call and recieve tech. support regarding this issue. Very frustrating.

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classy lady
Shreveport, US
Apr 21, 2009 10:28 pm EDT

where do I go if I want to discontinue being on meeting black .to discontinue on my credit card.where can I go to see the date that I started on this line.Thank you. I wait for a reply.

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About BlackPeopleMeet.com

Screenshot BlackPeopleMeet.com
BlackPeopleMeet.com is a reputable online dating platform established in 2002 by People Media. The platform was created to support, encourage, and facilitate connections and relationships within the African American community, making it the largest dating site dedicated to black singles in the United States.

The platform stands out for its mission-driven approach to online dating, targeting a specific demographic and serving as a much-needed space for black singles to connect. It attracts a vast number of users from all walks of life looking for all types of relationships, from friendships to long-term partnerships, which gives the website a diverse and vibrant community feel.

BlackPeopleMeet.com offers a plethora of features that enhance the online dating experience and boost interaction between its members. Features such as the 'Match' function, which suggests potential matches based on users' profile information and preferences, and the 'I'm Interested' feature, where users can view a random selection of profiles, play an instrumental role in helping members discover potential partners.

The platform also enables users to customize their profiles, expressing their personality and interests, thus increasing the likelihood of finding a compatible match. The profiles can include photos and even a personal audio or video greeting, allowing a user to make a strong impression on potential matches.

An added strength of BlackPeopleMeet.com is the user-friendly interface that makes it straightforward and effortless to navigate. The platform is designed to make the process of finding and communicating with potential partners as smooth as possible, whether you are using the website or the app version of the platform.

The platform's commitment to safety is evident in its privacy features and policies. Users can report or block any profile that appears suspicious or engages in inappropriate behavior, and the site’s administrators promptly handle these issues, ensuring the community maintains a safe and respectful environment.

BlackPeopleMeet.com also offers its users an array of advice and tips on safe dating and creating effective profiles, showcasing its dedication to its users' success and safety. The platform has a dedicated customer service team that is available to help users with any issues or concerns, which further enhances the user experience.

In conclusion, BlackPeopleMeet.com stands as a strong, vibrant, and supportive community for black singles looking to connect. Its intuitive platform, coupled with its unique, targeted approach to online dating, creates a conducive environment for fostering connections and relationships. With its array of features, commitment to safety, and supportive resources, BlackPeopleMeet.com continues to make a significant impact in the realm of online dating.
Frequently asked questions (FAQ) about BlackPeopleMeet.com customer service
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Is BlackPeopleMeet.com a legitimate dating site?

Yes, BlackPeopleMeet.com is a legitimate online dating platform, created by People Media in 2002. It's specifically targeted at the African American community and has grown to become the largest dating site for black singles in the U.S.

Who owns BlackPeopleMeet.com?

BlackPeopleMeet.com is owned by People Media, a subsidiary of InterActiveCorp (IAC). People Media specializes in niche dating platforms and operates several other reputable online dating sites.

Is BlackPeopleMeet.com safe to use?

BlackPeopleMeet.com is committed to user safety and has implemented several security measures, including profile moderation and the option for users to block or report suspicious profiles. They also provide online safety tips and guidelines for users.

Does BlackPeopleMeet.com have a mobile app?

Yes, BlackPeopleMeet.com has a mobile app available on both iOS and Android platforms. It offers the same features as the website, allowing users to stay connected on the go.

How does BlackPeopleMeet.com work?

After creating a profile on BlackPeopleMeet.com, users can browse other profiles, use search filters to find potential matches, and interact with other members through various communication features.

Is there a fee to use BlackPeopleMeet.com?

While BlackPeopleMeet.com offers free account sign-ups, full access to the site's features, including messaging other members, requires a paid subscription.

Can I cancel my subscription to BlackPeopleMeet.com?

Yes, users have the ability to cancel their BlackPeopleMeet.com subscription through their account settings. It's important to note that subscriptions are set to auto-renew by default.

What demographic does BlackPeopleMeet.com target?

BlackPeopleMeet.com primarily targets the African American community. However, anyone 18 years or older can join the site.

How is the customer service of BlackPeopleMeet.com?

BlackPeopleMeet.com has a dedicated customer service team that users can reach out to for any concerns or inquiries. The team strives to provide prompt and helpful responses.

How can I contact BlackPeopleMeet.com?

Users can contact BlackPeopleMeet.com via email or through the 'Contact Us' form on their website. There's also a comprehensive FAQ section that provides answers to common questions.

What types of relationships does BlackPeopleMeet.com cater to?

BlackPeopleMeet.com caters to various types of relationships, from friendships to long-term partnerships.

How many users does BlackPeopleMeet.com have?

BlackPeopleMeet.com is the largest dating site for black singles in the United States. While exact numbers are not disclosed, it's estimated to have hundreds of thousands of users.

Are there success stories from BlackPeopleMeet.com?

Yes, there are many success stories from users who have found meaningful connections and relationships through BlackPeopleMeet.com.

What is the match-making process on BlackPeopleMeet.com?

BlackPeopleMeet.com offers a 'Match' function that suggests potential matches based on users' profile information and preferences. Users can also use the 'I'm Interested' feature to view and interact with a random selection of profiles.

Can I use BlackPeopleMeet.com outside the United States?

While BlackPeopleMeet.com primarily serves the U.S. market, the platform can be accessed from other countries. However, the majority of the user base is located within the United States.

Overview of BlackPeopleMeet.com complaint handling

BlackPeopleMeet.com reviews first appeared on Complaints Board on Feb 18, 2009. The latest review Access to App iOS 16.7.1 was posted on Sep 4, 2024. The latest complaint Refund was resolved on Sep 16, 2011. BlackPeopleMeet.com has an average consumer rating of 2 stars from 47 reviews. BlackPeopleMeet.com has resolved 7 complaints.
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  1. BlackPeopleMeet.com Contacts

  2. BlackPeopleMeet.com phone numbers
    +1 (866) 727-8920
    +1 (866) 727-8920
    Click up if you have successfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number 2 2 users reported that they have successfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number Click down if you have unsuccessfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number 0 0 users reported that they have UNsuccessfully reached BlackPeopleMeet.com by calling +1 (866) 727-8920 phone number
  3. BlackPeopleMeet.com emails
  4. BlackPeopleMeet.com address
    8750 North Central Expressway, Suite 1400, Dallas, Texas, 75231, United States
  5. BlackPeopleMeet.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 05, 2024
BlackPeopleMeet.com Category
BlackPeopleMeet.com is ranked 30 among 148 companies in the Dating Services category

Most discussed BlackPeopleMeet.com complaints

my account paid can not log back in.
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