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CB Wholesale BJ's Wholesale Club Complaints #42-61
BJ's Wholesale Club

BJ's Wholesale Club review: Cancellation of mattress that I ordered but was not shipped.

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Author of the review
2:37 pm UTC
Verified customer The reviewer confirmed their account using Facebook. Learn more

My name is Brenda Potter. I ordered a mattress for my mom. It was not shipped, so I cancelled the order as she thought 15 inches was too tall. It was not shipped but they wanted to charge me $60 for delivery fee. They told me not to accept the mattress and just pay the $61. So I have set on the phone to nobody answering the phone. Big joke, I will not renew my membership. I shop at Bj's weekly. Not a good way to treat customers. They gave me the number of the trucking company that has not picked up. Very bad customer service Eric was. My number is [protected] . Thanks for nothing, 20 minutes and still holding

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  1. BJ's Wholesale Club Contacts

  2. BJ's Wholesale Club phone numbers
    +1 (800) 257-2582
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    Member Care
    +1 (866) 425-7932
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    BJ’s Travel
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    Wellsley Farms / Berkley Jensen
    +1 (844) 700-8473
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    Tire Center Customer Care
    +1 (855) 269-1622
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    Perks MasterCard
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    +1 (774) 512-6802
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    Media Contact
    +1 (774) 512-7425
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    +1 (508) 651-8661
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    Fine Jewelry
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    More phone numbers
  3. BJ's Wholesale Club emails
  4. BJ's Wholesale Club address
    25 Research Drive, Westborough, Massachusetts, 01581, United States
  5. BJ's Wholesale Club social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 02, 2026
  7. View all BJ's Wholesale Club contacts
BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 17 companies in the Wholesale category
#01 BJ's Wholesale Club BJ's Wholesale Club #02 The Wasserstrom Company The Wasserstrom Company #03 DollarDays DollarDays #04 Wholesale Supplies Plus Wholesale Supplies Plus #05 Direct Liquidation Direct Liquidation

Most discussed complaints

unauthorized bj membership automated renew
4
(opinions to this review)
 false advertisement!
4
(opinions to this review)
 refused service 20 minutes early with rude attitude
2
(opinions to this review)
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