The complaint has been investigated and
resolved to the customer's satisfaction
BestBuy.comworst buy

I bought my wife a digital camera to replace the one she had. The previous was bought at this same Best Buy but was ruined accidentally. We did not purchase insurance. The seond time, we again were asked by the sales associate if we wanted insurance. We specifically wanted to know if theinsurance covers all damages. After she convinced us that the insurance would cover the cost of any and all damages, even accidentally. We paid close to $600.00 for the package. A year later, while vacationing, the camera was ruined when I fell with it. When I returned to Best Buy, they told me that the insurance did not cover accidental damages. It was an extension of the one year warranty already included. Best Buy will do whatever it takes to take your money. They are dishonnest and untrained. Best to shop at Circuit City.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem