Best Buy review: Total tech cancellation

My total tech was cancelled and I was given a refund of 51 dollars and change for a service I purchased on 12/28/2022 for 199.00 dollars. I did not want my total tech cancelled, I requested that my geek squad membership be cancelled and instead they cancelled my total tech and told me they could not reverse the refund. I just purchased on 12/28/2022 a total of 1,646.93 of products and services on purchase # [protected]