Best Buy review: Samsung washer and dryer

I purchased washer/dryer with pedestals a month ago, when they came to install did not have hardware to attach pedestals, now being given the run around to schedule appt to accommodate the customer. I have spoke with managers in store Lexx Mariona, Jacobi Sent email to general manager Robert Delissio no response, spoke with corporate supervisor Rafael in Chicago who also stated I still have to wait for appt. Washer and dryer is paid for but service not done would not recommend best buy for appliances to anyone. (Tyrone St. Pete) is location.