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Best Buy review: In store service

J
Author of the review
5:23 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more

So I decided to go the "2130 State Route 35 in Holmdel, NJ" location for a PC fan. Simple, right? Well no! There was ONE person running more than half the store. I waited for 1.1 Hours!.. I finally left to order my fan from Amazon. And its where the rest of my PC needs to come from. It wasn't my intention but about 4 other customers left with me. What a way to spend a day off from work. Thanks...

Desired outcome: Recognition that this location needs MAJOR help. Customer service is -10, Terrible.

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