Menu
Write a review
File a complaint
Best Buy

Best Buy review: customer service in the store

A
Author of the review
5:48 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

i went in this location on 11/30/2019 to buy my daughter and Apple watch as i walked thru the area where the apple watches are 5 of your customer service people walked past me and never asked if i needed any help finding anything then i went to the guy at the front door in the yellow shirt and he didn't help me either or even say he was sorry. Your store has horrible customer service and i will never shop at one of your stores again and i have told everyone i know i was treated at your store. You should know how ever finally a girl named Destinee finally asked me if i needed help and ordered the apple watch for me i asked if the price could be priced matched to walmart who was selling the same watch for 129.00 but was sold out and she asked this guy who was standing in front of the counter and advised no you would not be price matching. So again i will not shop at your store every again and will make sure to continue to let everyone i know how i treated at your store.

Thanks
Andrea Belvin

0 comments
Add a comment

More Best Buy reviews & complaints

View all Best Buy reviews and complaints
  1. Best Buy Contacts

  2. Best Buy phone numbers
    Click up if you have successfully reached Best Buy by calling +1 (888) 237-8289 phone number 6 6 users reported that they have successfully reached Best Buy by calling +1 (888) 237-8289 phone number Click down if you have unsuccessfully reached Best Buy by calling +1 (888) 237-8289 phone number 7 7 users reported that they have UNsuccessfully reached Best Buy by calling +1 (888) 237-8289 phone number
  3. Best Buy emails
  4. Best Buy address
    7601 Penn Avenue South, Richfield, Minnesota, 55423-3645, United States
  5. Best Buy social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 09, 2026
  7. View all Best Buy contacts
Best Buy Category
Best Buy is ranked 2 among 103 companies in the Retail Stores category