Bell Canadacable/phone/internet

M
This review was posted by
a verified customer
Verified customer

I am livid about the lack of compassion and understanding with bell. We have been a customer for over 20 years And the constant price increases is awful. My mother is a senior and her phone bill with all services almost 300 ridiculous and wrong . Her bill hiked to over $800 in 3 months and when asking for a payment plan they basically refused and said she needed to pay off bill in 2 payments within 2 weeks how is this possible on a old age pension. She wanted a payment of $100 every 2 weeks till paid off I wish I could take bell to court thieves

Responses

  • De
    Denis Flingback Nov 06, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Solve your Bell Phone Service once & for all.

    2 years ago, I cancelled Bell's way over priced Phone System. Their overall charges for all 3 services was getting way out of hand. As I'm using Fibe TV, I have to keep their Internet. After doing my due-diligence, I chose VONAGE &, have never been more pleased. The customer reviews were all good - they've been in Canada for about 12 years. The alternative was Comwave - - the reviews were all BAD.

    My only regret is that I didn't make this change years ago. The first 6 months I paid $11.95 tax in - - Now $29.00 tax in. All the features Bell offers but at NO extra charge - Call waiting - Caller I.D. - Voicemail which not only comes into my phone but, also to my email Inbox both in Audio &Written - Free Long Distance Canada/U.S. 24/7. They will block up to 50 phone numbers at NO CHARGE - great for getting rid of telemarketers. Customer Service is terrific - no surely/rude reps who can't wait to get rid of your call & move on to the next like Ma Bell.

    As I said - now 56 years with Bell &, they treat me like garbage - to be polite. It's, most definitely, time to divest as much of Bell as one can. I also plan to cancel both TV & Internet - it's just a question of finding the right provider &, there are others out there.

    Good Luck,

    D. F.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.