The complaint has been investigated and
resolved to the customer's satisfactionResolved Basic Talk — Dishonest in billing
resolved to the customer's satisfaction
I purchased the basic talk unit from walmart two months ago. My billing date was on the 11th of each month. I got online on sept. 1st and cancelled my account. I got a screen that told me the account would be cancelled as of the end of my billing date. Then on sept 12th they charged my credit card again. Called their customer service on the 13th and was told they would cancel it but could not refund this months service charge. Stay away from this company they are crooks!!! I asked for a home office address and they gave me a phony address. I repeat stay away from basic talk!!!