AntennaDeals / Lava Electronics Customer Service

Doing nothing would be this company's favorite pastime if they would have the energy for it.

Lava Electronics Inc.

450 FM 2493
PO Box 450

United States - 75762-0450

Customer Support Phone Numbers

+1 909 643 5166(Customer Service) 0 1
+1 909 923 8743(Customer Service) 2 0
+1 903 303 2444(Text Only) 0 0
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
Sat10:00 AM - 6:00 PM
Sun10:00 AM - 4:00 PM

AntennaDeals / Lava Electronics Complaints & Reviews

AntennaDeals / Lava Electronics / refund for returned antenna

Dec 09, 2018

On Aug. 27, 2018 I ordered online from the HD8008 4K omni-directional amplified HDTV antenna and was charged $111.90. A few days later it arrived and the instructions said that it could be mounted in my attic and would pickup any broadcasts within a 125 mile range. I...

AntennaDeals / Lava Electronics / lava omnidirectional antenna - don't waste your money

Oct 01, 2018

This antenna does not pick up channels even 23 miles away. When I inquired about the possibility of returning it, I was given an RMA numbers and instructions on returning it at my expense. They kept the antenna and refused to refund since it was over 60 days. In answer to the question of...

AntennaDeals / Lava Electronics / hd-8008 outdoor antenna, hd-468 indoor antenna, and 2 converter boxes

Mar 23, 2018

Was able to get an RMA # and shipping address to send product back to as none of the equipment worked well. Tried following up on it a month later and all the phone numbers provided either said ext busy or asked to leave a voicemail. I left a voicemail and would receive a robo response... / no customer service

Dec 22, 2017

As usual, I am one of those people who's constantly ignored by their customer service. I am having a serious problem with an antenna I recently bought from them (fell for their ads). It doesn't work. There's no way to contact them, It seems like their office is empty and everyone is at home...

AntennaDeals / Lava Electronics / Scammers

Sep 27, 2017

I won't say anything new. My antenna works like crap. They provide no customer service at all, never call you back and never pick up the phone. What is that? They took the money and went away. Nothing new. I shipped a broken antenna back to them so they could see that it'... / incorrect product shipped/horrible customer service/refusal to respond to communication attempts

Jul 20, 2017

I ordered an item from them on July 12, 2017. On July 17, 2017, I finally received a package from them. It was not only the wrong item, but it was damaged. After several attempts to communicate with them, I finally talked with a supposed customer service rep whom told me that he would have... / lava antenna and pro install kit

May 06, 2017

Antennadeals.comTheir website claims to ship within 24 hours and deliver within 1 to 3 days. I ordered an antenna and pro install kit on April 18th they didn't even print the shipping label until April 22nd and they didn't hand it off to Fedex until April 26th. That's 8 days there. Then they slow boated... / Lava hd 2605 & 2805 antennas

Mar 27, 2017

Mike Kevin Monroe (SCAMMING POS!) Antennadeals, com (Rip-Off and Scam artist!) “BEWARE!!!” READ FIRST! “Over 310 complaints” with the Better Business Bureau. Buyer beware. This "Fraudulent Seller" reflects terribly... / Unhappy customer

Oct 04, 2016

I bought an outdoor antenna from AntennaDeals and it arrived damaged. When I contacted customer service regarding my problem they did not seem very happy. After several emails they said they will send me another one. So I sent the defective one back and about two weeks later they said that... / Poor delivery & Poor customer service

Aug 29, 2015

Antenna Deals' website states product will be received in 1-3 days. I placed my order 7 days ago & it hasn't even left Texas yet! Tried calling Customer Service as website states they're open Saturday's until 7:PM CST. Called @ 4:PM CST and got their recording that... / Can't make contact tried many calls and emails

Dec 10, 2014

Purchased antenna from and does not work. I tried several times to call and they never answer. Sent several emails and no response. The mailing address says ...from customer support. No return address. I purchased with PayPal and am going to file a dispute. I am not going to let them get away with this. / lava 600


I bought lava900 it is cheap piece of plastic to put it up and cable is a very thin cable for radio . The cable snaped off and the unit wont stop moving with the wind it does lock down. I email them 3 times and had a fulll refund within 48 hours and purchase lava hd2805.

AntennaDeals / Had issues with providing faulty equipment


I ordered a digital antenna (HD) from these people and person told me in many conversation what I needed so I ordered it. When it arrived I unpacked it and started putting it together any soon found out there was a piece broken and another didn't fit very well (it had to of been...