Barton Publication Services — Failure to do as promised
On Sept. 8 I ordered the HBP kit from Barton Publishing (DOWNLOAD VERSION). After reading over the material I found there was nothing new or significant that wasn't already available for free just by googling the information desired. That evening I sent an email via their website stating my dissatisfaction with the product and requested that they not charge my credit card as per their guarantee. Within 15 days I saw the initial charge of $2.97 on my credit card statement at which point I called there 888 number and spoke to a representative who informed me they had no record of the email and the $2.97 was not refundable but she would not charge me the remaining $17.00 and would send me an email regarding the conversation and agreement. No email ever arrived, and yes I checked my junk box. On Oct. 1 I found they had charged the $17.00 to my credit card account. Beware of this company as they seem to be very dishonest and someone should shut them down and prosecute them to the fullest extent of the law.