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Barclays Bank Complaints Page 8 of 14

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J
6:56 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Barclays Bank Greed

I am disgusted at Barclays Bank. My mother recently died and has banked with them for about 40 years at least. She had some money in an ISA which I did not kno wand the interest they are paying on this is 0.10%. How can they be so greedy?

They are charging massive interest rates on their credit cards. The interest rates on loans etc are much more than this. This is just sheer theft. They are a disgusting greedy lot and somethin gshould be done about the English banks. They are just immoral and dishonest and the way they try to bully people who do not pay off loans on time is disgusting.

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H
H
Hany hosny
Sharjah, AE
Send a message
May 09, 2011 3:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just submitted a complaint today in this site and I received a call from customer relation department M. JAYESH. And he told me that the bank policy is to take security cheuqe with higher amount that the approved amount to secure themselves witch is very strange from a bank like Barclays or any other bank. And when I told him that this policy is not according to Central bank he said either to accept it or to cancel the card.

M
M
Mihir Shah
IN
Send a message
Jul 25, 2008 2:38 am EDT

After making payment of my bill Rs. 168/- of last month they are charging me with Penalty charge of Rs. 500/-. Inspite of many request emails and calls no one is bother to look into the matter and listen, no reply and revert back. This month in new bill they charged me double penalty charges Rs. 1120/- with service tax for not paying last penalty bill. No one is replying on this.

G
G
graz
BE
Send a message
Oct 10, 2014 11:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Dear Mr Jenkins.

Due to your seemingly lack of interest in contacting me
regarding our conversation on Facebook I felt I had no further recourse then to
send a copy of it to Sir Bernard Hogan -Howe the commissioner of the
metropolitan police, I take no great pleasure in doing so, but you made have
made I vary clear that you have no respect for anyone but yourself if you had
any ounce of moral fiber in your body you would have at least tried to sort the
matter out but it shows that men like you have only one interest and that is
self-preservation you called me a fool and that is fare from the truth I am
sorry that it came to this but I will be looking to take legal steps against
you and Barclays your sincerely Graham Baker.

Please not bellow the copy of the email to to Sir
Bernard.

It is not too late for us to resolve this matter
business man to business man.

Dear sir.

My name is Graham Baker I am the C.E.O of a UK
registered company, but I live in Antwerpen Belgium, I am a British
citizen and hold a full UK passport, i have been trying to report what I think
is a fraud that should be looked into

You are my last resort I have tried to get someone to look
into this matter but it seems my voice is not being heard so I turn to
you with the hope that you will be able to look into the matter I have attached
a copy of a conversation between myself and Mr Antony Jenkins the C.E.O of
Barclays bank.

The conversation pertains to a transaction that Mr Jenkins
proposed during the conversation please find bellow the full copy.

As you can see I was sent a copy of the ID card from Mr
Jenkins as prove of his identity I hope this is of some use to you.

I sent an email to Mr Jenkins as seen bellow but got
no reply.

My name is Graham Baker, or Mr Baker as you called me
on Facebook.

I have been in contact with some of you board members and
your legal team concerning the conversation we had on Facebook about one
of your dead clients’ accounts, But is seems the old boys school mentality is
being put into place ignore the problem and it will go away but I can assure
you it will not. You have made it clear that you have no morals concerning your
clients and that you think your position in Barclays Bank entitles
you to do whatever you want with money that is in your care, I find this
offensive and repugnant there for I am informing you that if you think I will
not do anything to bring this matter to the attention of the authorities
you are mistaken I am willing to take it to the highest levels of the
police and if need be the government I have copies of the conversation held by
us on Facebook and have sent one to my solicitor for safe keeping and she is
ready to proceed further with this matter you called me a fool that maybe but I
know right from wrong and you are so wrong thinking you will get away with
trying to obtain that which is not yours I will wait for a reply from you
regarding this matter or we can go to the next level and you try to
explain yourself to the press and the police and any other relevant
authorities I think the public will want to hear all about what happens to
their money when they die I am not afraid of going to court and I understand
that you have a large company of layers behind you, but I will have the public
behind me so make no qualms I will do whatever it takes to
get you attention concerning this matter Barclays does not
need any more bad press.

My email address is graz@pandora.be

My phone number is [protected] it is a Belgium number.

My address is Landbouwstraat 19

2020 Antwerpen Belgium.

Your sincerely Graham Baker.

Jenkins Antony

Hello

Thanks for the add

How are you doing Mr Baker?

Wednesday

10/1,
12:37pm

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Graham Baker

I am doing well thanks, and you?

10/1,
2:05pm

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Jenkins Antony

Very fine mr Baker

10/1,
2:05pm

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Jenkins Antony

Well my name is Mr.Antony Peter Jenkins, the C.E.O of
Barclays Bank, London, United kingdom, Married with two lovely kids, I am making
this contact with you based on the need for an individual/company who is
willing to assist me with a solution to a money transfer.This is a personal and
confidential business proposal which i will like to Share with you for the
benefits of both families.

Wednesday

10/1,
6:06pm

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Graham Baker

Hi first of all thanks you for your reply, I would like to
help you with your proposal but my company Is still in the proses of looking
for a property to set up we have a Belgium bank account and the company is
registered in the UK, but we are not a large company, but if you could let me
know more about what you need I will be happy to try and help

10/1,
6:31pm

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Jenkins Antony

I apologized using this medium to reach you for a
transaction/business of this magnitude, but this is due to Confidentiality and
prompt access reposed on this medium. In unfolding this proposal, I want to
count on you, as a respected and honest person to handle this transaction with
sincerity, trust and confidentiality.I have decided to seek a confidential
co-operation with you in the execution of the deal which i will like to share
with you An account was opened in our bank in 1997 and till 2003 nobody has
operated on this account, after going through some old files in the records, I
discovered that if I do not remit this money out urgently it would be forfeited
for nothing. This deposit was for 5 years and upon maturity I made effort to
contact my client, l could not reach him. I was forced to travel to Germany and
there I got the tragic news that, my client Mr. Husson, whose surname is same as
yours and his wife Maria, and two kids, his son in law Christian, and their
children, all perished on the Monday, 31 July, 2000 plane crash in German city
of Moenchengladbach.No other person knows anything concerning it because the
then manager of our bank at the time late Husson was depositing the funds have
retired presently, the account has no other beneficiary and my investigation
proved to me that his company does not know anything about this account and the
money involved is USD$26, 700, 000.00 (Twenty six Million seven hundred thousand
United states Dollar). We both have to invest on this business so as to follow
the lagal process, and as well share the benefits equally as partners. I will
have to work on the documents in the bank and take care of the fees and the
change of name in Mr Husson Files and Documents here in the bank.But you will
have to Consult an Accredited lawyer to Barclay bank here in London, United
Kingdom, which i will get you is details, if interested so he can stand and help
us in the claim and the transfer of the funds to your account in your country
Ok?

I want us to first transfer USD$9 Million from this money
into your safe overseas account before the rest so as to avoid any branch of
law to both Countries. I am seeking your assistance as a foreigner, since as a
C.E.O am not allowed to operate foreign accounts.if willing to assist me in
this transaction your share as compensation will be (50%), while (50%) mine.The
business is completely safe and secure, provided you treat it with utmost
confidentiality. It does not matter your area of specialization is not a
hindrance to the successful execution of this transaction. I have reposed
confidence in you and hope that you will not disappoint me. And this is 100%
risk free.We need to trust each other so that this transaction can be executed
faithfully, i want to know further details upon your acceptance of this
business proposal. I wait for your Response

Best Regards Mr.Antony Peter Jenkins. antony.jenkins40@yahoo.com

10/1,
7:24pm

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Graham Baker

Al this sounds good but one how can I tell if you are who
you say you are

there are so many com men on line and if this is real and
you are infarct Antony Peter Jenkins. then maybe we could meet and discuss the
transaction

10/1,
7:34pm

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Graham Baker

If you are interested in meeting me face to face then we can
talk business anything said will be kept private, I f on the other hand you are
infect not Antony Peter Jenkins. then we have nothing to talk about

10/1,
10:08pm

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Jenkins Antony

Very good Mr Banker

10/1,
10:13pm

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Graham Baker

So are you or are you not Antony

or do we say good bye with no more said

10/1,
10:23pm

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Jenkins Antony

First of all there so many fake people here on facebook, but
i want to assure you that you are on a safer side, Well sir my phone is been
programmed as a Government worker by ( B.C.S.C ) Background checks and security
clearances, my calls are recorded and as well as my bank and as such a personal
and private business i think we should treat this confidentially throught our
private email and below is my Bank I.D Card..

10/1,
10:23pm

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Jenkins Antony

10/1,
10:26pm

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Graham Baker

graz@Pandora.be

10/1,
10:30pm

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Jenkins Antony

Thank you for your understanding Mr Baker i will write to
your email now on what to do.

10/1,
10:42pm

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Graham Baker

I hope you understand my position as you state there are
many fake people on facebook and I have a family to think of as well as my
business and I like to know who I am dealing with so if there is any chance we
can meet that would be a help

10/1,
10:45pm

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Jenkins Antony

You are too busy am also very busy that why i suggest we
discuss through our private email

10/1,
10:46pm

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Graham Baker

ok

10/1,
10:50pm

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Jenkins Antony

Thank you for your understanding once more, i have already
sent you an email on what to do, and within 2 to 3 weeks we are done with
transaction

10/1,
11:15pm

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Graham Baker

I have not got any e-mails yet my e.mail is graz@Pandora.be

10/1,
11:55pm

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Jenkins Antony

Ok you write to my email now. antony.jenkins40@yahoo.com

10/2,
12:28am

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Graham Baker

I am trying to find out who you truly are I put I your
e.mail and got this Email: antony.jenkins40@yahoo.com

Name: Available

Location: Sunnyvale, CA strange for a man who lives in
London to have an e.mail so far from home

10/2,
12:32am

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Graham Baker

Sorry but I have friends in the local police in the Uk and I
am going to let them look into this if you are who you say you are then I am
sure you can find away of contacting me via other means but my gut tells me
other wise I will also contact the bank to confirm your id with the pic you
sent me if that is ok with you

10/2,
12:37am

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Graham Baker

I AM ALSO CONTACTING YOU AT THE BANK IF YOU ARE INDEED
Antony we wont have any worries

so please give me a contact number or that of you sectary

10/2,
12:52am

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Jenkins Antony

Well is seen you take me for a fool, let just forget about it
Mr Baker

By doing all that it means you want to implicate me

10/2,
1:02am

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Graham Baker

You ask me to trust you but a man

You are a ceo of a bank well we will see what the police say
about it and the bank

10/2,
1:42am

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Jenkins Antony

ok suit yourself

Thursday

10/2,
11:00am

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Graham Baker

Hi first things first if you can prove 100% that you are who
you say then business is business an id card can be faked agreed you say you
are married with two kids you can see my pics on line on my facebook you can
also see I have not got money and my business is just starting so nothing in
the pot yet I want to trust you and if this is for real and I can provide a
good life for my family then cool but, I need more prove before we go further
and why choose me I am a no body I was in England some months ago at one of
your bank if you can tell me why and what one then you have a deal we go
through with your deal would that be ok by you being the C.E.O you can out that

10/2,
11:01am

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Graham Baker

and sorry for my doubt but you should understand my
prospective

10/2,
11:08am

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Graham Baker

pluss I did not get your e.mail

Thursday

10/2,
2:34pm

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Jenkins Antony

Write to my email if you want more details about this
transaction

antony.jenkins40@yahoo.com

10/2,
2:37pm

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Graham Baker

but I have just contacted you via your email at Barklays
Bank 'antony.jenkins@barclays.com'

10/2,
2:39pm

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Jenkins Antony

Thats is my business mail Mr Baker, i mean my private mail

Please don't write to that mail again for security
propose, write to my private mail. antony.jenkins40@yahoo.com

10/2,
2:42pm

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Graham Baker

OH I see so you will not reply to that but it would prove
once and for all you are infect Antony

10/2,
2:44pm

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Jenkins Antony

This business is suppose to be private

Please Mr Baker if you are not interested please do not
bother me again or i will be force to block you

10/2,
2:48pm

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Graham Baker

Ok you trust me and I will trust you but no messing about

10/2,
2:50pm

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Jenkins Antony

I will show you the death certificate of our late client and
also his deposit slip through our private email

10/2,
2:53pm

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Graham Baker

ok sure

10/2,
2:53pm

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Jenkins Antony

Mr Baker i want to assure you that is 100% risk free and
legal and within 2 to 3 weeks the funds will be release to your country account

10/2,
2:53pm

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Graham Baker

graz@Pandora.be

10/2,
2:56pm

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Jenkins Antony

you write to my email so that i will reply you

10/2,
2:56pm

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Graham Baker

you can understand my fears I have nothing to offer you and
I have no criminal record and want to keep it that way

ok

10/2,
2:57pm

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Jenkins Antony

There are document that backup this transaction

10/2,
3:02pm

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Graham Baker

i have not got your email

try graz@telenet.be

10/2,
3:05pm

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Jenkins Antony

Is better you write me so i will know is you

After you send me your require details you will have to
Consult an Accredited lawyer to Barclay bank here in London, United Kingdom

In which i will give you is details

Well i want to assure you that this transaction is 100%
Legal.I have really done my underground work very well and this transaction
shall be done under legal means.

10/2,
3:08pm

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Graham Baker

ok I will do that

10/2,
3:08pm

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Jenkins Antony

Thank you

10/2,
3:09pm

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Graham Baker

you are welcome

10/2,
3:12pm

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Jenkins Antony

Ok please i want everything to be done fast so that the
funds will be release to us soon

10/2,
3:15pm

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Graham Baker

What do you need from me

10/2,
3:15pm

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Jenkins Antony

Have you write to my mail box

10/2,
3:16pm

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Graham Baker

I will do it now

10/2,
3:16pm

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Jenkins Antony

Ok i will tell you on what to to

10/2,
3:17pm

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Graham Baker

Ok

10/2,
3:17pm

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Jenkins Antony

Thank you

10/2,
3:23pm

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Graham Baker

I have sent a text to you

10/2,
3:25pm

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Jenkins Antony

Ok let me check i will get back to you

10/2,
3:33pm

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Jenkins Antony

Thank you Mr Baker i have receive it, go now and check your
mail on what to do.

10/2,
3:34pm

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Graham Baker

Ok

10/2,
3:34pm

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Jenkins Antony

ok

And i will love to hear from you today, so that i will start
work immediately

10/2,
3:37pm

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Graham Baker

That is good

10/2,
3:41pm

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Jenkins Antony

Yon saw it

10/2,
3:43pm

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Graham Baker

I have looked in both my email boxes but see nothing

10/2,
3:43pm

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Jenkins Antony

Ok let me send it again

Ok check both of them again and get back to me now

10/2,
3:50pm

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Graham Baker

nothing

can you just add a reply to my last text

none of your emails get to me and both work ok

10/2,
3:54pm

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Jenkins Antony

I don't know was wrong, that's why i told you is suppose to
be a private transaction

Please check for the last time maybe is network

10/2,
3:57pm

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Graham Baker

I think it is the network

10/2,
3:58pm

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Jenkins Antony

Please just hold on while i quickly open another mail box

10/2,
5:36pm

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Jenkins Antony

Hello Mr Baker

I Was busy before

10/2,
5:37pm

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Graham Baker

Hi

10/2,
5:38pm

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Jenkins Antony

Please send message to this new mail

jenkins.antonyp@yahoo.com

Sorry for the delay

Hello

10/2,
5:41pm

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Graham Baker

Hi

10/2,
5:42pm

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Jenkins Antony

Please try this new mail

10/2,
5:49pm

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Jenkins Antony

Go Check this your email i send you a message graz@Pandora.be please check weather it was
sent

Hello have you check it ?

10/2,
6:02pm

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Jenkins Antony

Hello

10/2,
8:30pm

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Jenkins Antony

Hello Mr Baker

Friday

10/3,
7:58am

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Jenkins Antony

I Need Your Urgent Reply Mr Baker so that i can start work
immediately

Friday

10/3,
3:23pm

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Graham Baker

Hi I am so vary sorry but my father in law was taken sick

plus your emails skid not arrive

Friday

10/3,
10:12pm

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Jenkins Antony

Hello Mr Baker

Do you receive my mail

10/3,
10:17pm

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Graham Baker

no I did not and now more then ever I feel this is one big
con and you are not who you say you are

10/3,
10:19pm

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Jenkins Antony

Mr Baker it would be better you just let me know weather you
are interested or not than fooling me around

10/3,
10:22pm

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Graham Baker

fooling you around you come on line and say hello and want
me to think you are the C.E.O of one of the worls biggest banks and you can not
even prove one way or another who you are just a copy of an id that could be
made up any place so once and for all sir who are you and what do you want

10/3,
10:27pm

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Graham Baker

don't think for one moment I would not go to London and
visit the head office in canary Warf with my solicitor and the police so if
this is a con then well done if infect you are who you say you are prove it and
don't mess me around

or do I make this conversation public on Facebook

10/3,
10:41pm

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Graham Baker

ok it goes on Facebook I have nothing to lose

10/3,
10:47pm

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Graham Baker

too late on facebook should make good reading

bye

plus the metropolitan police at Scotland yard now have a
copy

10/3,
10:51pm

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Jenkins Antony

You fool

S
S
Sumanth
Thrissur, IN
Send a message
Nov 03, 2008 8:09 am EST

Please chuck off the card. DO NOT BOTHER TO USE IT AGAIN. THESE PEOPLE ARE FRAUDS.

A
A
Anu Thapar
Lucknow, IN
Send a message
Sep 12, 2008 2:39 am EDT

Dear Sir/Madam, This to inform you that I am ANU THAPAR a Barclay's Card Holder with card No. [protected].I am using this card form last six month and I am paying my all the dues on time.my last date for submittion for my pending amount is 22nd of every month.Last month I had pay my dues on 21st (I dropped my cheque on 21st of August), on time ), BUT Still I receive my bill with adding the late fees of(Rs. 2000/-) As I had pay my dues on time, So I am requesting you to Please Less that late fees amount from my bill. As I am using this card form Last six month, I also want to Increase the limit of the same. Waiting for your Positive response at the earlist.

Thanks & Reards
Anu Thapar

B
B
B.KISHOR KUMAR
IN
Send a message
Aug 05, 2008 5:20 am EDT

harassment calls from barclays credit card payment customer service in india from mumbai i recorded the conversation also.i & my family are very much disturbed by this phone calls .

On droppping a my cheque in favour of Barclays Bank PLC, at gangadeshwaram koil street chennai drop box on 26-04-2008. After dropping the Cheque well before the due date bank is continuously sending the statement demanding the Late Fee, tax and Interest. After dropping the cheque how can customer come to know about the cheque? he can know only when his/her account has debited. I had talked to Barclays payment persons many times and customer care also but no body is willing to give some kind of help.

NO ATM CENTRE IN MY CITY
NO BARCLAY BANK IN MY CITY
TOLL FREE CUSTOMERCARE NUMBER IS NOT WORKING
EVEN I TRIED YOUR OTHER CUSTOMERCARE NUMBERS ALSO THEY NOT AT ALL ATTENDING MY CALLS FOR A LONG & I WASTED A LOT OF AMOUNT FOR THAT STD CHARGES
Barclaycard bills online IS NOT TIE UP WITH MY BANK ACCOUNT
CASH COLLECTION EXECUTIVES ARE NOT COMING.

I HAVE ONLY ONE OPTION WHERE I CAN PAY MY BILL AMOUNT IS CHEQUE DROP BOX

PLEASE HELP ME REGARDING THIS ISSUE

B.KISHOR KUMAR
[protected]

ComplaintsBoard
A
12:24 pm EDT

Barclays Bank Looks like they are stealing peoples money

I have taken credit card of Barclays. I used my card for the payment of mobile bill of Rs. 2900. Within the due date I payed 2800 and because of the executive submitting late in the office i was charged 3400 something for late payement.

Later after 6 months with the total interest it was 4000 something. I was told to pay 1000 Rs and they will reverse back my interest rate applied on my card. Even after paying 1000 Rs they gave a call 3 months later i.e. on March saying that you need to pay 300 Rs more to stable your account. I said no problem and I paid it. After 1 month later I again got a call saying that please pay 100 Rs now and you will get full and final settlement on your interest rate inspite of my principle amount being 0 Rs. I paid that and now after 1 month back I am again getting call saying that there was some technical problems and you need to pay 250 Rs more. What the hell is going on do i need to pay regularly or what ?. Yesterday I got a call saying that your settlement letter has been dispatched and now today they are saying please the rest amount.

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4:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Barclays Bank Getting lucy lottery

Dear Sir,
Recently I have some mail in may ID. That was very shaking to me. Because that saw I have winning big prizing money to the Micro soft MSM Lottery. Please u will verify the cheating mails. I send the mail copy in under. Please clear the details that all real or cheating.

Note : I have paste the messsage which i got through mail...

CUSTOMERS ATTENTION
24hrs online Customer service
Barclays Commercial Bank Of London
London Branch...
P. O. BOX 738, 1 Churchill Place,
London, E14 5HP, U.K.

ATTENTION: YAHOO/REDIFFMAIL/GMAIL PROMO WINNER

This is to inform you that we are in possession of your winning funds and we have less than 72hours to transact with you.

Note your winning funds is 500, 000 GBP which is converted to you in india rupees 35, 098, 689.28 INR and is now ready to be transfered to your bank account information sent to us by you. All verification has been done, the telegraphic remittance process has been concluded and the funds is now available for immediate transfer into your nominated bank account.

This is in accordance with section 13(1)(n) of the international transfer act as adopted in 1993 and amended on 3RD July 1996 by the constitutional assembly, We want you to understand that you need to pay the (Cost Of Transfer ) to enable us proceed with the transfer of your winning funds.

The (Cost Of Transfer ) means C.O.T. Every bank charges a certain amount for transferring funds and it is known as the Cost Of Transfer . The amount is £360 GBP(Three hundred and sixty Pounds Sterling only) equivalent to 25, 271 INR(Twenty Five Thousand, Two Hundred and Seventy One Thousand India Rupees). This amount must be paid by you before this bank will proceed with the transfer of your winning funds.

The Cost Of Transfer charges is legally for licensing and coverage documentation and approval signatures for the transfer before money reflects in your nominated bank accounts.

ATTN: The TRANSFER CHARGES cannot be deducted from your funds, your funds have been protected by a professional handcover insurance policy, it has to be remitted to you in full value, we advise that you kindly send the payment of 25, 271 INR via Bank Transfer into the account details that will be given to you by this bank.

Note: The COT fees has to be paid via our Affiliated Export Accounts in india. For easy payment, we will provide you with the Affiliated Export Account details in your country to enable you fasten the process so that the transfer of your funds can take place immediately. And also be informed that as soon as you meet the requirement, the transfer of your funds to your account will commence today only and money will reflects in your nominated bank accounts same today.

Upon your response to this mail, we will give you our account officer details for payment of Transfer Charges.

While we await your response thank you for your time and urgent attention to these vital request as we are committed in delivering high quality banking services to suit your needs.

Mr. Robert Williams
(Senior Officer)
Account Department (Local/ Foreign)
International Banking Unit,
Barclays Bank Plc..,
Tel: +[protected], +[protected]
[protected]@barclays-groups.co.cc
Barclays Bank Plc.
==============================
Home internet online transfer
==============================
Travel Services
==============================
Standard Account Services
==============================
Foreign Currency Drafts
==============================
Company or Personal Cheques
==============================
Western Union Payments
==============================
Copyright © 2010 Barclays Bank Plc.

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Barclays Bank Lousy customer sevice & high rates

I called concerning my forever changing minimum payment. I went from customer service to collections and the bucked stopped with them. I was never late on this acct and closed myself. I called on 8/3 to see if my interest could be adjusted. These peoplr rely on a computer model to respond to customers and basically they are no help. I am seriously considering stop paying and deal with their collections dept when the time come. This company will not budge for any reason. They refer you to your local consumer credit counseling service as if we don't already know where to go. Beware of those credit card companies that give you a higher credit limit over anybody else. Mines was $5k and that was a trap. My prev stmt bal last month after making a payment has a new higher balance this mo.

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P. Olney
Hamden, US
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Sep 02, 2010 4:51 pm EDT

I also had a terrible experience with their customer service. I have cards with companies I love because of their customer service- LL Bean and Apple. However, because of my experience with Barclays Bank credit card service I am now trying not to use those cards or even shop at those companies. I had a perfect record and one day they tacked a $20 late fee because my automatic payment was a day late. Every other time I had a similar problem with other cards, they told me I had a perfect record with them, they understood, and they removed any charge. This time the woman would not even give me a supervisor and said I would have to send a letter to some office.

I was so glad to see this when I ran into it accidentally while going to the credit card website. It has been my fantasy to get back at them and maybe if enough of us complain they will lose their corporate clients. They clearly do not care about individual clients but I am going to write a letter to LL Bean and send them a copy. If there are others complaining, there is hope!

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Barclays Bank Don't use that bank you lose your money

This bank no one know what is going on with it you call they tell you your transaction is with this people you get transfer to the other people to tell you ahhhhhhhhhhhhh we know nothing about it.

I have had parchest and item from eBay and it was sent to i don't know whom after contacting paypal more then 15 time i was told that if it was sent to any where is the street that you live on matter is solved for them. so i contact my bank barclays and filed un-recieved item three days later they refund the money back to my account on april 10 2010 then they send me a letter to say if It is not my transaction send it back and they will finish it for me so I did, 10 days later the money was taken back from my account by barclays so i contact them and they told me we sent you letter but you didn't reply i told them that i did any ways they told me if i fax it will be faster so I did then they told me i need to wait for 10 working days after 10 days they told me that they are waiting on my fax no matter what i told them they told me the same send it again after 10 days again send it again after other 10 send it again finally they send me other letter saying to view sign and send it again this one was received after 3 time faxed and the customer service with me on the phone and she told me she filled it her self and was not in the file or the system now on the 29 of july they said it is with the fraud department and that department know nothing about it a customer service from the fraud department contact the debit card they told her we are not going to talk to you so she filled a complain and today is the 2nd of august and no one in barclays bank know what is going on at all I will be scanning all letter and documents i received from barclays bank just gonna take the account number off for security and put it all in the open for the public to read and for all to avoid barclays secrets and what they are doing in that bank

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Barclays Bank Poor customer service

Wow, what a joke of a bank. Barclays Bank's customer service department is by far THE worst I have encountered. I am surprised Frontier Airlines has not moved on to a different bank to administer the frequent flier credit card offer. The customer service at the bank is the worst I have ever experienced.

If I did not love Frontier Airlines and want the mileage credit I would have dumped Barclays Bank long ago.

Seriously, I do not understand how a company (Barcays) can stay in business with the poor customer service, lack of follow through, incompetent employees, not well-trained employees on their own products (e. g. stating they don't offer a "Pay Pass" credit card through Frontier Airlines, when they do!), weak supervisors, not calling back within 24 hours as they state a manager will do and managers not even aware of what the problem is.

This goes back to mid-May when I was sent a new credit card because I was "upgraded" to a better card. Two months later and nearly 30 phone calls and I don't have resolution and continue to get incompetent customer service employees who give me incorrect information and do not seem to care to fix the situation. Stay clear of getting one of these cards if you can help it. (I read the negative post by a person who "was roped" into one there at the Denver Airport.)

I am so disappointed in this product, Barclays Bank, any Barclays cards, especially the Frontier Airlines Barclays MasterCard, the incompetent call center they use in Manila, the uniformed bank customer service personnel in the U.S. who do not follow through and seem uninterested in helping, Frontier Airlines.

There are other better choices out there. Be aware - Mike

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Barclays Bank Yahoo award winning prize

I received a payment notification letter effect transfer of 820, 000.00 british ponds who i received from the yahoo lottery award prize and promotion organizers but I had to pay handeling and bank charges the amount 355.00 british ponds I send the money via my consultant Dr John D patrick of Patrick consulting service R4400.00 South African rands the send me a official receipt and after that i have to pay british inland revenue becuase they put it on hold then i pay the monatry fund ecause they put on hold throw city bank new york then i pay to citibank because they made a mistake than i had to pay city bank because the account was dormand al because baclays bank deal with citibsnk new york to transfer the money to me citibank say they deal with reserve bank south africa they said they work with the goverment I pay over R73000.00 south african rand to received this money and i received till today nothing the money disappeared
Thanks Charlotte

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Barclays Bank Lottery fraud?

Dear sir i received email from united kingdom lottery!Is this bank money is true or blow?
Hello deckmann renáta,

We are very surprise and amazed about your talk as regards be scam. Barclays bank is one among the biggest financial institution in the world and we see no reason why a whole barclays bank should involve on scandalizing.

Your e - banking have be created and it was send to you for view so that you can transfer your money after activation.

We agreed the 550 pounds is big for you in hungary but there is way our bank can assist you. The money cannot be deducted from your money because its against our banking constitution to open your parcel of your 500, 000 pounds.

The bank management have decided to reduce the charges for activation to 450 pounds so that your account can be activated and register.

Right now you advice to pay 450 pounds instead of 550 pounds so that you would not loss your 500, 000 pounds.

We await your urgent respond.

Regards,
From the desk of
Mr larry beckham,
Barclays bank plc.
England. Registered no: 1026167
Registered office:
1 churchill place, london, e14 5hp

Attention:deckmann renáta,

This is to confirm the documents of your bank account openning and aslo the scanned copy of your identity. Once again we congratulate you on being one of the very lucky winner of the bbc online promotion. We wish to inform you that after the verification process as conducted on your bank account openning / identification document, the administrative / promotions department has approved the transfer of your 500, 000. 00 pounds sterling in favour of the bank account openning. We also want to inform you that process for transferring your 500, 000. 00 pounds has been made simple so that in no distant time, you are assured of having received your cash prize of 500, 000. 00 pounds sterling in your nominated bank account online transist.

**understand that the telegraphic online bank to bank wire transfer is the transfer of your winning funds from a premium account which was set - up in the barclays bank for the purpose of funds transfer to your nominated / prefferred bank account which have just being opened. And as soon as you meet our bank activation commission as charged by this bank for funds transfer service**

You will need to make an upfront payment for the activation to enable us effect funds transfer into your barclays bank acount online transist. Note that its after this payment that we can begin with the activations of your account to get the activation code.

Activation fees is 550 pounds sterling (Five hundred and fifty pounds sterling) . Transfer expensive is inclussive

* note that the activation fees is to enable us to register your account online. And without your activation fees you cannot get your activation code that will enable you have access to our bank online.

Once your account have be activated you would now have our account number (Iban) because for now our account number is not given out to anybody who did not have an account with our bank because of many criminals who have try several time to break our account code.

And once your account is activated the new bank account details will be send to you with the activation code so that you can access your account and your money will be transfer to you, without your activation fees pay we cannot activate / register your electronic online transit account to the online account admnistration.

We need your urgent reply so that your account can be activated in time for you to access your account and transfer your money.

Best wishes.

Mr larry beckham.
Hello deckmann renáta,

We are concern about your money won in bbc corporation and our bank are just mandated to remmite your money to you.

We advice you that you should look for friends or relatives that can borrow you the money so that once your money reflect in your account you payback now that you are the only one taking charge of your two children education.

Its an opportunity for you and once you loss this opportunity the chance might not come your way again in life.

We are only trying to help you now that your electronic online account is openned which will make it easy for you to claim your money fast.

Assuming we did not open an electronic online account for you, by now you would have be ask by the british inland revenue commission to pay 1, 500 pounds before your money is transfer to you.

But we make it easy for you by creating an electronic online account and you are only ask to pay just 450 pounds so that the account can be activated.

Try and look for the 450 pounds and pay so that you can transfer your money and be happy to take good care of your children.

Regards,

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jaya pandey
HK
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Sep 09, 2015 3:35 am EDT
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Is this information correct? i received an email the information is given below...

Reserve Bank of India
regional office,
Foreign Remittance Department.
6, Sansad Marg 110 001,
New Delhi, India.
Email onlinetransfer2015@outlook.com

Payment file: RBI-DEL/id1033/11.
Payment amount: 500 GBP Five Hundred Thousand Great Britain Pounds.
MAKE SURE YOU REPLY TO THIS EMAIL
onlinetransfer2015@outlook.com
RESERVE BANK OF INDIA OFFICIAL PAYMENT NOTIFICATION

NOTE: If you are not the rightful owner of this E-mail Address
Please don't reply to this message, for any double claim will lead to
Disqualification of this Fund. Be Warned!
You are to keep all information away from the general public for security reason.Please for security reasons and also to protect your unclaimed fund, we advise you to keep secret of your fund until your fund transfer to your bank account. WARNING WARNING NOTICE.
Attn: Beneficiary,
The Foreign Exchange Transfer Department Reserve bank of India has decided to bring to your attention, that you were listed as a beneficiary in the recent schedule for payment of outstanding debts incurred by the BRITISH GOVERNMENT Pending since 2014 to 2015 According to your file record with your email address, Your payment is categorized as: Contract type: LOTTERY UNDELIVERY FUND, UNCLAIMED FUND, Lottery/ inheritance/ unpaid contract funds/ Undelivered Lottery fund/
Furthermore, on the 6th of july 2015, The Reserve Bank of India (RBI) Governor, Dr, Raghuram Rajan.and Ban Ki-moon Secretary-General of the United Nations met with the Senate Tax Committee on Finance RBI Mumbai/Delhi branch. Regarding unclaimed funds which have been due for a long run, at end of the meeting (RBI) Governor, Dr, Raghuram Rajan. mandate all unclaimed funds to be release back to the beneficiary stating that it is an unfair practice to withhold funds for government basket for one reason or the other for tax accumulations or other process. Therefore, we are writing this email to inform you that 500, 000 GBP have been APPROVE to be transfer direct to your bank account, Your Compensation Amount Of 500 GBP INDIAN RUPEES IS EQUIVALENT to INDIAN RUPEES OF RS.5CRORES & 50 LAKHS INDIAN RUPEES will be release to you in your name as it’s was sent from the British Government and, as it was also committed to (RBI) Governor that Beneficiary will have to pay approval fee of (15, 500 INR only in cash deposit ) so that the assigned check from United Kingdom issue from Barclays Bank can be approved for clearance in India before it can be credited into your account provided by you. Hence, you are therefore required to pay 15, 500 INR only in cash deposit and kindly send Xerox copy of pay in slip for confirmation.
NOTE: the approval fee (15, 500 INR) Cannot be deducted from your check because it has not been approved and its was also covered by the British Government Security Policy with Insurance to reach into your account in full value, Please you are advised to fill the form below and send it immediately to assign Foreign transfer department for verification through email below for prompt collection of your fund.
Manager Name Chief MOHAMMED PAUL,
EBI E-mail: onlinetransfer2015@outlook.com
Office address:6, Sansad Marg 110 001, New Delhi, India.
As soon as possible you have Fill the Below Payment Form and Return Back to us, The management of this office will provide you the information s to pay the approval fees, Once you pay the approval fees, Your compensation fund of 500 GBP will be transfer to your bank account at the same day within 2hours.
Fill The Form Below and RETURN BACK IMMEDIATELY FOR PAYMENT:
1. Full Names:
2. Residential Address:
3. MOBILE NUMBER:
4. Occupation:
5. Sex:
6. Age:
7. Nationality:
8. Country:
9. Marital Status:
10. E-mail id:
11. Bank Name:
12. Account Number:
13. Account Holders Name:
14. Bank Branch:
15. Winning Amount.
16. How much have you paid before.
17. Your photo copy………………………………………………
Make sure you reply to this email onlinetransfer2015@outlook.com

RESERVE BANK OF INDIA (CENTRAL BANK).
CONTACT TRANSFER DEPARTMENT.

EMAIL: onlinetransfer2015@outlook.com

Claim Your (500 GBP ) United State Dollars.
NOTE: If you are not the rightful owner of this E-mail Address, Please don't reply to this message, for any double claim will lead to Disqualification of this Fund. Be Warned!

You are to keep all information away from the general public for security reason.

transfer manager Mrs. Anila Kumari

MR.Raghuram Rajan.
RESERVE BANK OF INDIA
GOVERNOR.

Accept my hearty congratulations once again!
Yours faithfully, Dr Raghuram Rajan.

MAKE SURE YOU REPLY TO THIS EMAIL onlinetransfer2015@outlook.com

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John J Killeen
Banning, US
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Apr 03, 2009 7:55 pm EDT

Is this a real Cheque?

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wolock
IT
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Jul 26, 2011 4:03 pm EDT

why no-one anwer?

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Todd Foster
Chicago, US
Send a message
Jun 07, 2010 6:13 pm EDT

I need to know if i won I very I will be very up set if I am mislead

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Todd Foster
Chicago, US
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Jun 07, 2010 6:11 pm EDT

My name is Todd foster I am the winner of british International Lottery Royal Bank Of Scotland Plc my money is at the Barclays Bank is this a fraud or did I really win I can I get mymoney

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Barclays Bank Staff

I used to work for Barclays, at 18 i was offered a high paying seemingly stable job where i could help people and have a chance to advance through the company. I found a home of my own, was able to pay for it and have money for a comfortable lifestyle, for my age anyway. I enjoyed the atmosphere and the fact you got paid for the months training, which was easy really, know your products be friendly and helpful. O.K so it starts well then i realise you work a month in hand which is pretty standard i guess. So all my travel and lunches and living costs needed to be covered, here comes the barclays HR department who offered an overdraft to me to help through the first month, great! or not. After a week or so 'live' on the phones dealing with real customers the odd balance query sometimes a home insurance quote no problems, you guessed it . . until I was told i now had a sales target. So i was accredited to sell insurance on loans etc. and shown the loan application process, then things start to get tough. I am being told by my new team leader and my trainer to hammer through as many sales as possible to win this weeks prize! a bottle of wine occasionally an entry into a draw for an i-pod between 1500 people. Hmm! It was not long before i was being monitored and had team leaders over my shoulder pointing out that this customer could get a loan, this customer didnt have an overdraft, this person had a basic account get them to upgrade. Let me say that that sounds like good advice but when none of these customers ask for any of these products and some are totally unsuitable for them like a loan for an 80-year old with £25000 savings just because a loan is available to them that was when i started to feel a little uneasy. Or an overdraft for someone barely managing to stay afloat anyway. Even when someone rang asking to apply for a loan then i had to push payment protection insurance because it made the bank a lot of money many people want the loan enough they will agree to anything even when they dont need it. (this is really serious as these things are governed by the law and i honestly felt very pressured into selling this product by my team and management).
I started to get heartly sick of customers ringing their bank for help and i was being told just to fob them off to get another call going that could offer a sales opportunity. I understand that sales environments are high pressured but they should also be of benefit to the customer. Eventually i started taking days off sick as i could not face telling someone that their cheque would clear in time to cover their bills when in reality it would not and they would be getting a charge for this. There were always simple solutions to these problems but my hands were tied that was not how the bank really operated. The amount of times i heard staff discussing customers balances, problems, accents or direct debits such as porn subscriptions was unreal. It was an awful place to work and eventually because i had so much time off i was sacked which is fair enough. I could have sucked it up and gone after the job with a cold heart done my job and been happy with the paycheck, but at the same time i know i would want to ring my bank and be told the truth. In fact while i was working there if i rang the call centre with a query or request and i was fobbed off until i explained i was staff.
When i was sacked i received a letter and was told that the overdraft that had seen me through my month in hand had to be repaid immediately and as i had not been at the company long enough i would not be receiving any holiday pay or the rest of my wages to cover it.
As i still had a home to pay for and had just fallen pregnant i continued to up my overdraft limit and used it as a way of getting by. Despite knowing my financial situation they continued to increase this overdraft. I am a little to blame there.
Now i have been a stay at home mum for 2 years and my husband works a low paid menial job, we struggle to make ends meet at the best of times they are still trying to recover the overdraft amount which with charges and interest now amounts to over £2500. I get another threatening letter or phone call every week. I honestly wish i had never been so naive and thought a job that looked that good really would be. I am not the only person in this boat and know of at least one other ex-staff member on my team who felt the same way and left who would be willing to bring their story forward. I am sure i have some of the training leaflets still and they are eye-openers too. I would advise anyone never to use Barclays bank or any of their products or affiliated groups they do not have customer service at heart if they have a heart at all. It makes me sick to hear in the press that even through an economic crises that the public fund bailed them out of they still post huge profits and all the bonuses come at the expense of their ripped off customers and any staff who stand in their way. I wish i was the kind of person who could quieten my conscience and live a lucrative lifestyle being part of a multimillion dollar corporate rip-off.

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boxFrontier
Aurora, US
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Jul 23, 2010 3:04 pm EDT
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Wow, what a joke of a bank. Barclays Bank's customer service department is by far THE worst I have encountered. I am surprised Frontier Airlines has not moved on to a different bank to administer the frequent flier credit card offer. The customer service at the bank is the worst I have ever experienced.

If I did not love Frontier Airlines and want the mileage credit I would have dumped Barclays Bank long ago.

Seriously, I do not understand how a company (Barcays) can stay in business with the poor customer service, lack of follow through, incompetent employees, not well-trained employees on their own products (e. g. stating they don't offer a "Pay Pass" credit card through Frontier Airlines, when they do!), weak supervisors, not calling back within 24 hours as they state a manager will do and managers not even aware of what the problem is.

This goes back to mid-May when I was sent a new credit card because I was "upgraded" to a better card. Two months later and nearly 30 phone calls and I don't have resolution and continue to get incompetent customer service employees who give me incorrect information and do not seem to care to fix the situation. Stay clear of getting one of these cards if you can help it. (I read the negative post by a person who "was roped" into one there at the Denver Airport.)

I am so disappointed in this product, Barclays Bank, any Barclays cards, especially the Frontier Airlines Barclays MasterCard, the incompetent call center they use in Manila, the uniformed bank customer service personnel in the U.S. who do not follow through and seem uninterested in helping, Frontier Airlines.

There are other better choices out there. Be aware - Mike

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Barclays Bank Identity checks

I have a student i-bank account in Barclays. I am a female international student. Every time I do any bank transaction or for that matter even speak to the customer care executives, they ask me for my passport. I was even turned away once for not having carried one with me. I feel so insulted every time this happens.

What is it? Am I a terrorist to them? or is a transaction of £50-£500 a matter of national security? Is this a rule? Must I continue keeping mum over it?

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Barclays Bank Over charge after account closed

Closed credit card account out, they allowed a charge made after the account was closed. Paid for that charge, they then charged me late fees and interest. they were supposed to waive them, and did not. Several phone calls to them, customer service peoploe can not thnk for them selves, they can only read of a scropt and will not help me.

Supervisor are never available. They supposedly are supposed to revie my account and never do.

they are rude and inconsiderate. Would not give me the address of the President to write a letter. I am very frustrated and refusing to pay this money.

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I used a balance transfer offer. The agreement was that they would not charge interest, and then they started charging interest, claiming that it was on my other purchases. I reduced the balance substantially below the original balance transfer amount and the still kept charging interest. Further, they have raised the interest charges to about 20% even...

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Barclays Bank Barclays bank london, uk

Mike James, Head Private lending is a con-man and a thief. he stole more that $3, 000 over a two (2) year period.

Mike James is not a honest perosn. He continues tro refuse to refund the money I invested to have a overseas international account.

If you ask me, I think and beleive that Mike James should be sent to prison for international monetary fraud.

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gurcharan bian
Manassas, US
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Jul 09, 2013 7:03 pm EDT
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mostly people i deal in barclays bank they are thief about 2 years ago i called barclays bank to open of shore on line account they sent me application to open the account i filled the application and send the money to garry ford he open the account and transfed the fund to account in uk account did work to deposit the fund one day i need some money som i tried to transfer some fund to my home bank acount i could not transfer because garry ford put my fund in dormant account and i called he said i have to pay transfer fee i paid then he said i have to pay tax i paid that also, after while i got one attorney i send him to bank he told me that garry ford is not working any more/ but money i sent for tax was there in bank but money i sent for transfer fee was not there attorney told me fee for thx is not complete so i sent $4200.00 dollers to complete fee for tax then i start dealing with mr gofrey homes i paid the tax and paid fsa i got clearance certifecate from tresury department bank said they tried to tranfer the fund to home bank account that was also lie i called then i was told i need to have insourance toget tranfer done i did not buy the insourance i feel like they been scamming and attorney i got also working with and now body answering my phone and no body is answering my email it seem like mr godfrey homes and the attorney they stole my money i am invetigating for me this very corrupt bank because this bank have very bad name if you go 419 scame on line you can here bad about this i will not bad about this bank untill they release my fund i am sending email to bbc london and i want every body and whole world to know about this or this bank need to find out my fund some body need to contact me///my email--sskroadservice@ymail.com/and my contact no--usa-[protected]////bank account name--gurcharan s bian i want request to bank please investigate about my fund and refund my money was sent to bank for tranfer fee every body will see my complaint on tv and in every news paper this is work now write a complaint about barclays bank and need to check backround and crimenal record for people working in bank thank you

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Roberto_Fed_Up
NL
Send a message
Jul 23, 2010 8:32 am EDT

It would be a good idea to hire a solicitor and initiate a class action law suit against Barclays. Does everyone agree? If so lets do it. I too have had very bad experiences with Barclays.

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Barclays Bank Unethical credit card company

Paid offJuniper credit card; went to check balance was at zero a couple of weeks later and found they had put on additional finance charges. Called and spoke to customer service agent who barely spoke English. He said it was a charge imposed on them from the bank that made my payoff. Called that bank to find that was not true. Wrote emails and got more incorrect answers and no answer on the last email I sent. Called corporate office and got a song and dance over the charges imposed. Paid the 99.00 because I knew they would just be thrilled to keep getting more of my money by assessing late charges. Paid the #@%$ interest they wanted and then called to cancel my card. They couldn't even do that without transferring me around to more Indian accented whatevers that I couldn't understand and they kept at me to stay with Juniper. So, I even had a hard time dealing with them to cancel my card! Stay far far away from this scamming credit card.

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Barclays Bank Shame on Juniper Bank customer service

Today was a first for me. Juniper Master Card. Juniper increased my Rate from 7.99 to 23.24 APR. Their reason, my payment was late. Mind you, the payment at best is 4 days late.

As a rule I pay all payments via bill pay accounts and until this late posting of my payment, I have never missed or been late with a payment with their firm. After heated conversations with them my opinion and actions of Juniper are as follows: They are crooks. Juniper Master Card and this industry will continue to rob people unless they become regulated. The reasonable interest that they make on transactions are not enough, they subscript to greed and will not end their blood sucking practices without the applications of a strong hand that is heavier then the one they currently swing.

My responses to their actions are as follows.

1) I closed my account on the spot.
2) My wife closed her account.
3) I have issued payment in full to bring the balance to zero. (I refuse to allow them an opportunity to make one extra penny at my expense.)
4) I will write both to the state and federal Congress and Senate concerning their policies.
5) My memory is long, and I will protest their action at every opportunity and event that I attend. I believe that I come in contact with no less than 30 people per day. Do the math (30 people * 360days). I will commit to this campaign for at least one year none stop.
6) I will never knowingly support any business or associated business related to Barkley Bank and any of it associated firms and or holding.

Note the number 6. The number should really be 666.

Shame on you Juniper Credit Card and the members of its senior management that would support such a business tactic and strategy.

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Barclays Bank Harassment-calls at least 5 times a day

In 8/09 I made a major charge on my Juniper Barclays account causing my balance to be right at the credit limit. I planed on paying this down off of the limit line before any finance charges hit my account. However, My cycle close date was changed with notification so when my "finance charges" for the month hit my account it was pushed over the credit limit causing a $39 over the limit fee. I pay everything through my online bill pay and since I'd been paying on the account so long and was well aware of my cycle close date/due date I didn't even look at the bill. Well since they added the $39 over the limit fee and changed my cycle date, my payment basically went into a black hole, it didn't touch my balance. AND because I went over the credit limit because of the fees they jacked my interest from 7.99% to 27.99%! Next months finance charge was thorugh the roof! Again, since I new what my balance was (at least I thought I did), I made another normal payment of about $10 over the minimum payment. Well since the payment had gone up since my rates were increased and another over the limit fee and now a late fee was added the payment went again into a black hole. Now I call Juniper once I realize what had happened and explained. They said they could reevaluate my account in 6 months but until then wouldn't consider lowering my interest rate. I was now a couple hundred over in fees...every month adding $78 in late fees/over limit fees. I told them I would pay my balance but REFUSED to pay the ridiculous fees! The wouldn't accept that. So I told them I'd pay them the full amount once I had $1700 to pay it off. I began recieving phone calls seriously 5-10 a day from 8:01 am to 8:59 PM 7 days a week...even sundays at 8:01 am! I spoke to some many RUDE people who you cannot even understand that I just gave up. Everytime it's a different person, they never read the notes, they never know what's going on...so I just stopped answering. Then they started calling my WORK 3 times a day! I told them they would get me fired if they continued to call me at work. They said the number was removed. This went on for 2 months. I contacted the BBB. The response Barclays gave was that the number was removed and they didn't have record of these calls being made! Then Barclays sends me a letter stating they will settle for $1760...I'll take it! I call and tell the "supervisor" I want to pay this off but I wouldn't have the full amount until Feb '10. She said that was fine she'd stop the fees and have $89 automatically deducted from my checking account for 3 months until I could pay the full balance off. GREAT! January 2010 comes, I get the money to pay it off, call Juniper and they tell me this conversation NEVER HAPPENED and that I owed $2600 (almost $1000 in fees and interest!) No way! I spoke with a supervisor "Chris". Explained everything to him...he was polite enough and told me he'd get it figured out and call me on the 1/20/10. Well I did recieve a call on the 20th...5 of them...and not one was "Chris" or anybody who had a resolution to this issue. So guess what Barclays, send my butt to collections...at least they won't call me 5 times a day! Everytime they call now I tell them "Send me to collections, stop calling!" Nope. Very persistant. If this was Citibank or a larger bank I'm sure they would have handed me over to collections 3 months ago...but not Barclays, they want every cent of those fees! Not happening.

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Barclays Bank Declinining prepaid mastercard

This is an ongoing complaint with Barclays. Throughout 2009 and also in January this year I have used a Prepaid Payzonemoney Mastercard for high street and online purchases.

However, on 5 occasions last year and twice this year I have experienced "card declined" in online purchases BUT ONLY WHEN THE CARD PROCESSOR IS BARCLAYS.

I have complained with the managers in various branches and even made them contact Barclays Head Office ( in my prescence) - they have denied all knowledge or responsibility. Stated (it was a vendor software problem) - strange isn't it it ONLY HAPPENS WITH BARCLAYS!

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Barclays Bank Bad business practices

We closed our account with Juniper/Airtran (Barclays)because we asked if they could lower our interest rates of 27% after we made a one-time payment covering 33% of our bill and they said no. We were warned that because we were closing the account, the rate could never be adjusted, it would remain at 27%. Now after about 1 year of on-time payments, they just INCREASED our rate to 30%! Once again, like other customers before me, a scripted service rep (if you could call them that) said that Barclays has the right to adjust rates as they see fit. How can you refuse to decrease a rate because an account is closed, but you can increase it?

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boxFrontier
Aurora, US
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Jul 23, 2010 3:07 pm EDT
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Wow, what a joke of a bank. Barclays Bank's customer service department is by far THE worst I have encountered. I am surprised Frontier Airlines has not moved on to a different bank to administer the frequent flier credit card offer. The customer service at the bank is the worst I have ever experienced.

If I did not love Frontier Airlines and want the mileage credit I would have dumped Barclays Bank long ago.

Seriously, I do not understand how a company (Barcays) can stay in business with the poor customer service, lack of follow through, incompetent employees, not well-trained employees on their own products (e. g. stating they don't offer a "Pay Pass" credit card through Frontier Airlines, when they do!), weak supervisors, not calling back within 24 hours as they state a manager will do and managers not even aware of what the problem is.

This goes back to mid-May when I was sent a new credit card because I was "upgraded" to a better card. Two months later and nearly 30 phone calls and I don't have resolution and continue to get incompetent customer service employees who give me incorrect information and do not seem to care to fix the situation. Stay clear of getting one of these cards if you can help it. (I read the negative post by a person who "was roped" into one there at the Denver Airport.)

I am so disappointed in this product, Barclays Bank, any Barclays cards, especially the Frontier Airlines Barclays MasterCard, the incompetent call center they use in Manila, the uniformed bank customer service personnel in the U.S. who do not follow through and seem uninterested in helping, Frontier Airlines.

There are other better choices out there. Be aware - Mike

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Barclays Bank Barclay's charging late fees

I missed a payment in Dec 09 of $12.00 for a credit limit of 600.00 credit card I have with Barclay's Bank Juniper Card. I have been harrased by phone and at my job. I sent in a payment on Jan 8, 2010 to cover the late fee and the payments due. I received a call from Barclay's harrasing me again stating a payment hasn't been recived and they have charged me another late charge and over the limit fee. I have proof from my bank, they made the payment on 01/08/10, called them to request a fax number so I could fax them proof of payment. They would not provide me with a fax number and wanted me to give them my checking account number insisting the wanted a payment of $56.00 on the spot. They will charge "only $15.00 fee for the transaction" These people are thieves and will not help at all. Their customer service is horrible. I wish I had known this before I got involved with them.

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grinwithin
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Jun 09, 2010 1:31 pm EDT

A bunch of disorganized theives that blatantly lie to governing agencies. They must have some pretty good lobbyists in place to get away with breaking all the laws they do.

In my case, the card number was compromised. I paid the uncontested balance in full and closed the account since they refused to issue a new card number. They closed the account, added interest on the fraudulent charges.

They refused certified mail containing police reports, FTC filings and a formal fraud affidavit report. They allowed additional fraudulent charges to go on the account ignoring the request to close it. They charges $60 a month in late fees/over limit fees. The original vendor who processed the fraudulent charges, credited the card. Barclay's refused to remove all fees and interest incurred. Four collection agencies all determined I don't owe them any money.

Barclay's is damaging my credit and I have no recourse. I offered to pay for delete and just pay an extortion fee to restore my credit.

Here's the kicker, Barclay's claims they can't accept payment or delete/correct the trade line (as their collections agents promised to do 2 years ago) because the account was sold to an unknown third party. They claim they won't accept any payments and that this unknown party has to request credit bureau corrections.

CROOKS! They need to be shipped back to England and out of this country with this kind of usury.

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Barclays Bank Bad customer service

I warn you, do not get a credit card from this company! I have never been late on a payment, well, I was then 2 days late on a payment and they started to charge me late fees and then over the limit fees. I called them to get these reversed since I am never late. They would not do it! I have done this before with my Lowe's card, when I accidently missed the due date and paid a few days late (never 30 days late) and they reversed the fee with no problem. I have closed my account with Barclay's bank and paid it in full so they will get no more money from me.

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marklondon
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Jul 25, 2011 1:41 am EDT
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I KNOW IS LOT OF READING, BUT I HOPE WILL BE HELPFULL IN CHOOSING YOUR BANK IN FUTURE!
Same problem had myself after 1 year and 5 months of SH"T BARCLAYS BUSINESS BANKING! they close my bank account without reason! (MY QUESTIONS WAS: WHY YOU DID NOT LET ME KNOW AT LEAST WITH 3 OR 4 DAYS BEFORE? AND THE ANSWER WAS: WE ARE YOUR BANK AND WE HAVE THE WRIGHT TO DO THIS WHEN WE WANT!) This is not a bank ! I hope will close their doors soon so people don;t waste their life with them anymore!
Since i held this account just issues i had and never been solved, everytime they cost me days after days of waiting and money lossing because of them ! Stay away from Barclays please and "don't make one big mistake step" like me! ..And here is the story OF ALL THE ISSUES I HAD WITH THIS BANK
I came in UK 2 years ago, after 2, 3 months i open a business as a sole trader, went to barclays to open this business account and this was the only fair and true thing
that they did for me, after that ..I moved with house meantime and wanted to change the address, after i call them they said that i have to meet my [B][I]business manager is the only person that can
help you with this[/I][/B] for this.. ok.. i managed to make an appointment and in the day i had to go there, a coleque of my business manager called me saying that my manager won't be in branch that day, but if i want to still go there and she will try to help me... i did not go knowing that just my business manager can help me (mention that i had to take day off from work, cause i was living 40 miles away from where i supossed to meet that business manager) I keep ring them after that to tell them my problem with the address, and they said this time that it can be done in any branch!.. went there.. fill up 1 form and i was told to wait, after 3 weeks nothing happen, went again there, had to fill same form again... and wait.. after another 1 month nothing happen! went in diffrent branch tell them all the story when they give me a phone number and let me use their landline from there in a waiting room, after speeking with that person on the phone, the address was changed finnaly.. but.. with a spelling mistake: instead of T they put P on the name of the road. i received all the mail anyway... (all i heared abiut all emplyes with issue every time: [B][I]"i am sorry, you was wrong informed"[/I][/B], but i waste lot of time because of this, and i could do nothing because the addres on my statement was different that the address of the place i was living, and hat to stay like this 3 months until this USELESS BANK manage to change my adress WRONG !) YOU WILL SAY
THAT IS NOT SUCH BIG ISSUE BECAUSE OF 1 LETTER IN THE NAME OF THE ROAD I WAS LIVING, BUT PLEASE READ UNTIL THE END, YOU WILL SEE. i tryed to change this business manager, because it was far away form me, but.. TO CHANGE THIS BUSINESS MANAGER AT BARCLAYS YOU HAVE TO MEE HIM BEFORE BECAUSE AGAIN IS THE ONLY ONE WHO CAN HELP! BUT HOW? I CAN'T MEET HER NEVER!
i WANT TO CHANGE MY BUSINESS TRADING NAME, AND AGAIN SAME PROBLEM, I HAVE TO GET AN APPOINTMENT WITH MY BUNSINESS MANAGER! THE PROBLEM I'M THINKING YOU KNOW WHAT IT
WAS AGAIN. AFTER 7-8 MONTHS I ASKED FOR A £500 OVERDRAFT AFTER I HAD PAYED IN THIS ACCOUNT IN THIS 8 MONTHS AROUND 20K -25K AND I WAS TOLD THAT I NEED TO HAVE AT LEAST 1 YEAR OF BANKING WITH THEM. WHEN I HAD 1 YEAR, I ASKED AGAIN FOR 1 OVERDRAFT OF SAME £500 AND I WAS TOLD THAT I HAVE BEEN ON - MINUS ON MY ACCOUNT AND I ALWAYS HAVE TO BE WITH +. OK BUT WHY I WAS I MINUS? BECAUSE I HAD 2 SCAM COMAPNYES: QUICKCREDITSCORE.CO.UK AND REWARDSNOW.CO.UK THAT THEY WAS TAKING MONEY FORM MY ACCOUNT EVERYTIME I GOT PAID IN THERE, I DON'T KNOW HOW THEY DO IT, AND FROM WHERE THEY KNOW WHEN I GET PAID? THERE WAS NO MONTHLY CHARGE, THE JUST TAKE EVEN 2 TIMES A MONTH EACH £17.99 FORM MY ACCOUNT. I ALWAYS WAS AFRAID TO KEEP MONEY THERE BEACUSE I IMAGINE THAT THEY COULD TAKE AS MUCH AS THEY WANT, AND EVERYTIME I GOT PAID I JUST CASH OUT EVERYTHING FROM THE ACCOUNT. AND YES, THEY WAS STILL ABLE TO TAKE MONEY EVEN WHEN MY BALLANCE WAS 0 IT BECAME -17.99! I CALL BARCLAYS 6 OR 7 TIMES AND PLEASE READ NOW:
FIRST TIME, THEUY SAID THE DID SOMETHING AND I WAS ASSURED THAT THIS WON;T HAPPEN.. OF COURSE IT HAPPEN AGAIN. I CALLED AGAIN SPOKE WITH DIFFERENT PEOPLE THERE, AND
THEY SAID THAT THIS TIME THE PROBLEM WAS SOLVED AND THEY WON'T BE ABLE TO TAKE MONEY FORM ME ANYMORE, AND IF IT HAPPENS I WILL GET REFOUND FROM BARCLAYS!. OF COURSE IT HAPPEN AGAIN! AND WHEN I CALL AGAIN THEY SAID THAT I WAS WRONG INFORMED AGAIN, AND THAT I WON'T GET ANY REFOUND (MY MAIN PROBLEM WAS TO STOP THEM TO TAKE
MONEY FORM ME CAUSE I NEVER KNOW HOW MUCH THEY WILL TAKE) AND TO GET THE REFOUND THIS TIME I WAS TOLD THAT I HAVE TO CONTACT MYSELF THIS COMPANY AND LET THEM KNOW
THAT I DON;T WANT TO BE CHARGED ANYMORE, BUT THEY DON;T PICK UP THE PHONEEEE, I EMAILED THEM AND THEY STILL TOOK THAT MONEY AGAIN .. I EVEN DID NOT CALL THE BANK
ANYMORE. ONE TIME I CAN;T REMEMBER WHY I HAD TO PHONE THEM, AND I HAD A BUSINESS CARD FORM A LADY, A BARCLAYS EMPLOYYE AND I HAD TO RING ON THAT NUMBER BECAUSE I DID NOT HAD OTHER NUMBER WITH ME THAT TIME AND THE ANSWER WAS: HELLO BARLCAYS, (I SAID SOMETHING MYSELF) AND THEN "[B]CALL OTHER NUMBER, HERE ONLY INDIAN"[/B] AND SHE HANG UP ! :?:LAST WEEK I WENT THERE TO OPEN A PERSONAL ACCOUNT, I THOUGHT IT WILL BE SIMPLE BECAUSE I ALREADY HAVE THIS BUSINESS ACCOUNT WITH THEM. AFTER WAITING 1 HOUR THERE,
THE PERSON WHO OPEN THE DOOR (THE PORTER) APOLOGIES AND I HAD TO GO WITH HIM AND SIT AT 1 DESK, HE WAS TRYING TO OPEN MY BANK ACCOUT THAT I NEEDED AND HE WAS REALLY
INTERSED, AND MAKE A LOT OF CALLS TO HELP ME, BUT IT WAS IMPOSSIBLE BECAUSE OF THE SPELLING MISTAKE THAT WAS ON MY ADDRESS, THE P INSEAD OF T LETTER! I SAID THEN THANK YOU, YOU WAS VERY KIND AND REALLY HE TRYED TO HELP, BUT I SAID I WILL CLOSE THIS BANK ACCOUNT AND I HELPMYSELF LIKE THIS. aFTER 2 DAYS THEY CLOSE MY BANK ACCOUNT FOR NO REASON, AND WITHOUT SAYING NOTHING TO ME BEFORE! I HAD 2 CHEQUES THERE OF MY CUSTOMERS WAITING TO BE CLEARED SO I CAN START DO THEIR JOB, ONE IS AN RESTAURANT THAT NEEDS TO OPEN IN 1 WEEK AND DON;T KNOW WHAT TO DO NOW... THE MONEY ARE WITH BARCLAYS BECAUSE WERE TAKEN FROM HIS ACCOUNT, HE DOES NOT TRUST TO PAY ME AGAIN UNTIL HE DON;T RECEIVE BACK HIS MONEY IN HIS ACCOUNT, I WAS WORKING 3 DAYS UNTIL NOW FROM HIM AND CAN'T FINISH THE JOB IN TIME.
BARCLAYS COST ME MONEY THIS TIME AND I WILL KEEP POST THIS EVERYWHERE I CAN! I HAVE AROUND 10 WEBSITES ALL GOOD RANKING IN GOOGLE AND MY JOB IS ADVERTISING, AND
PRINTING.. I WON;T STOP HERE, THEY WASTE MY TIME AND MAKE ME LOOSE MONEY, I WILL MAKE THEM LOOSE MORE! IN FACT .. THEY DID IT WITH THEIR OWN HAND TO THEMSELFES.
AND ALL I EXPLAIN HERE IS MAYBE JUST 50% OF EVERYTHING THAT HAPPEN TO ME WITH THIS BARCLAYS BANK! AND THEY JUST DON;T CARE! THEY TAKE THEM COMMISSION AND THEY DON'T
GIVE A F..K! MAYBE IS HARD TO IMAGINE ALL THE BAD THAT THEY MADE TO ME .. BUT I JUST HOPE AND I WILL MAKE EVERYTHING I CAN AS MUCH PEOPLE I CAN I WILL LET KNOW ABOUT THIS, AND
MAYBE IN THE CLOSE FUTURE THEY WILL DO BANKING JUST FOR THEM. THANK YOU FOR READING, AND IF ANYONE CAN HELP SOMEHOW PLEASE LET ME KNOW. DON;T KNOW WHAT BANK IS BETTER BUT ALL I KNOW THAT WHEN I SEE BARCLAYS I WILL CROSS ON THE OTHER SIDE OF STREET AND ILL MAKE SURE MORE AND MORE PEOPLE WILL DO LIKE ME! THANK YOU. AND I APOLOGISE IF SOMEWHERE IT MIGHT NOT HAVE SENSE OF WHAT I'M SAYING BUT I JUST SEE BLACK :x WHEN I THINK OF THIS BANK...AND REMEMBER TO [B]DON'T MAKE SAME BIG MISTAKE STEP TO OPEN AN ACCOUNT WITH BARCLAYS[/B]

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Partick
GB
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Jan 09, 2010 3:17 pm EST

Hey, I live in Egremont, England and Barclays Bank have been harassing me for debt recovery for ages. They harass and torment me with telephone calls all the time. The problem is, for me, is that I don't have, and never have had an account with the useless idiots. That didn't stop them giving me personal details about the person they mistake me for. So take my advice, if you want to invest with a bank that betrays personal information about its clients to people who don't have any need to know the Barclays is the bank for you.

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