The complaint has been investigated and
resolved to the customer's satisfaction
Bank Of America - Wilmington, DEabsolutely, thoroughly disgusted with bank of america!

Lydia Vouras
Bank of America
PO Box 15026
Wilmington, DE [protected]

A copy of email I sent to Bank of America:

Dear Lydia,

I always knew there was a reason why I never really wanted to use Bank of America. Now this final bill has emphasized my reason so. When I first went to Bank of America to cash a check, your bank wanted my thumb print. To date, have never committed a crime in my life, I saw no reason why a financial institution in America would need my thumb print. The only people that should need that is the Federal Bureau of Investigation and the local Police Not Bank of America. I left and cashed my check elsewhere without a thumb print.

Your interest rate was low on a credit card so, like a fool I accepted it. Then when I mistakenly went to and went through their site, I called immediately afterwards to cancel whatever I had done on their site and quite frankly, to this day I do not remember giving my credit card number to them. In speaking to some dumb ### female there, she said she could find no records for me. I asked if she were sure. She said she checked all databases. Then your credit card statement came in with their charge on it. I filed a dispute. I have a couple of letters from your dispute department saying they could not or would not provide you with records of the transaction. After about 4 or 5 months of wrangling back and forth, and with them repeatedly telling you that they had no records, Bank of Amerika must have harassed the ### out of that business, because low and behold, they produced records. Now why couldn't they do that when I called within their terms of agreement time period which is 24 hours to cancel? You know why? Because they don't want to give the money back. Now you are asking me to pay this ### bill after all this time? I think this is highly preposterous and it only tells me that you do not back your customers one bit.

The next issue as to why I should stay away from Bank of America is because you are giving credit to illegal immigrants who really don't have to pay you back in the first place simply because they are illegal. They will simply go back across the border if it gets too "hot" for them here. But you are sure damn well going to make me pay for something that isn't right. Well, you can take this $114.32 and support which ever illegal immigrant you wish and while you are doing that, I will hit every complaint website out there on the internet and tell them just how you treat your American customers. Since this is only $114.32, I will let this one slide, but I can guarandamntee ya, if this was $1114.32 I would sue your ### and make this dispute last another 10 years before I pay. So, you take this money and you shove it up your rear until you choke on it. If I receive another piece of advertisement from Bank of Amerika, I will claim harassment by you people and file charges against you. I highly suggest you take my name and my mailing address off of any mailing list you have or any of your entities as I do not ever want to see another piece of mailing from you people ever again. Do you understand me? NOT ONE PIECE OF MAILING!

One absolutely, thoroughly disgusted Bank of America customer.

And all they did was remove me from their mailing list. What wonderful customer service.


  • Su
    suzanne grenier Aug 04, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I am disgusted too, I have been trying for 6 years to update an account ( address and more...) What is going on over there !!!

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.