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Bank of America Corporation Customer Service

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

+1 800 432 1000(English) 22 6
+1 800 688 6086(Spanish) 0 0
+1 315 724 4022(International) 3 4
+1 757 677 4701(Credit Card Issues) 0 0
Work days:
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America / claim/fraud department

Reviewer53732 on Oct 14, 2015
On 10/9/15, I called the Fraud dept and was on hold for at least one hour, while driving in rainy traffic (thank goodness for Bluetooth). Once someone finally picked up, she couldn't do anything because the system wasn't working properly and she had to re-boot her computer. She asked for a...

Bank Of America / redeeming elite rewards points

Reviewer67913 on Oct 12, 2015
I went on the the Elite Rewards website to redeem my points for a gift card that I was promised by Bank of America. I received notifications by mail from Bank Of America that I had until Oct. 31, 2015 to redeem my 4, 000 points. Conveniently, September 29, 2015 the Elite Rewards program...

Bank Of America / scam

Reviewer54660 on Oct 5, 2015
Important payment wire notification valued $10.5m!‏ important payment wire notification valued $10.5m! Actions bank of america (Info@pivit.Net. Au) add to contacts 4:15 pm keep this message at the top of your inbox info@pivit.Net. Au bank of america 3181 steinway st astoria ny 11103 from the...

Bank Of America / lender fraud-judge

Reviewer87286 on Sep 15, 2015
I am involved in a mortgage fraud my home is being taking away. Many teachers in the City of Chicago that worked for CPS is facing this same problem. Which is B A pay on the taxes after you paid and refuse to accept mortgage payments. Keep some payments return some and just try your fund...

Bank Of America / fraud to obtain my personal information

Reviewer47493 on Sep 9, 2015
I have been receiving phone calls from someone stating they're calling from Bank of America, Debt Collection Division. When I called back, I was prompted to enter the last four digits of my SSN and when I didn't, I was prompted to enter the SSN of the borrower and/or property address. When...

Bank Of America / atm machine

josefinaf on Aug 11, 2015
On July 17, 2015 I head to the bank to deposit 6, 100 dollars cash I had received from selling my car. I have to use the ATM machine because my account is the ebanking account and it requires me to do my deposits and everything either from the online cite or ATM because if I go inside they...

Bank Of America / savings account closed with $23666.00

Burton Mhlanga on Jul 17, 2015
when i logged onto my accoung on Tuesday July 14, 2015 i found that my account had been closed by Bank of America. I tried calling the number 855 241 4049 on several occassions and i have not had any help. The dificult is that i live in South Africa and i am not able to immediately go to...

Bank Of America / atm shorted me $200

A2z construction on Jun 22, 2015
Was withdrawing my pay from job completed of $400. Atm gave me $200 but account says it took out the whole $400. Have to pay my car payment but now due to atm error I will be late and have to pay late charges. Looked it up and it looks like this happens all the time and most people...

Bank Of America Atm / atm robbed me

designnewz on Jun 6, 2015
On Sunday Morning May 3rd 2015 My Mother and I drove 90 miles to the nearest Bank Of America ATM machine at ATM at Town Square ATM 445 Minnesota St, St Paul, MN 55101 to deposit 1517.00 in cash. I had seen this work before at a Wells Fargo Bank by my mother when I would give her cash she...

Bank Of America / close account

Omar Neto on Apr 10, 2015
After 7 yeas baking my business with Bank of America on April, 01 2015 they Close my account freezing my funds for the last 15 days! So as American citizen I would like to know? What is going on with our country? How a bank close a account and hold customer's funds for 15 days without...

Bank Of America Home Loans / fraud

Lizzymarie on Apr 8, 2015
On March 24th 2015 I went to draw money from the ATM, I had no money in my savings, I checked my checking account and it was -$157.00 I didn't know what happened, having hundreds of dollars in my bank account hours earlier and now reduced to being in the negative at my credit union. I...

Bank Of America Visa / bofa sides with fraudulent merchant instead of their customer

maineresident on Mar 19, 2015
I am being charged for over $500 for two lobster rolls and three ice teas at the former establishment, Bartley's Dockside Dining in Kennebunkport. Bank of America will not decline the fraudulent charge because I did not retain my receipt from the lunch in October. The restaurant...

Bank Of America / insurance check for property damage

Sjourney on Mar 12, 2015
I recently submitted a claim to my Insurance company for a flooded basement. I called the ins co and the adjuster told me the process, he said that a check would be issued and we could choose to either get the work done or not, it was up to us pretty much. I received the check for...

Bank Of America / broker working for bank of america running scams

Kathy Dianne Osborne on Feb 25, 2015
on feb 05 2015 I Kathy Osborne deposited the cash amount of 2400 dollars into Hamid Latif checking account in Jacksonville Arkansas he is a broker for the bank of America checking account number 381039757564 account address is New Jersey. I was instructed to put this cash deposit into thi...

Bank Of America / installment loan modification

Henry in Tex on Feb 24, 2015
B of A assumed an installment loan, with a principal balance of approx. 15k. The original amount of the loan was 24k, and we had made 48 of your the 108 payments. Bank of America statements show that it assumed 24k and changed the terms to a revolving line of credit, which added an...

Bank Of America / charged 39.99 a month for shopping discounts

cheryl318 on Dec 3, 2014
I called my bank of america card at 18662134074 to check balance but kept being directed to speak to a representative because I was chosen to receive 100$ on my card for shopping at major stores such as walmart target home goods etc I said ok but I just want to know my balance he asked me...

Bank Of America Mortgage Dept / incompetent employee

chefbj2002 on Oct 23, 2014
We began shopping for a home loan for our new home purchase 2 months ago. We were told the whole process would take 5 weeks and given a decent interest rate from one lender, but then Carolyn Riddleberger from Bank of America promised us she could do better. She assured us of a lower...

Bank Of America / poor service

bankofamericabites on Sep 23, 2014
My wife and I recently went to the Bank of America branch in Murphy, TX on FM 544. I want to file a formal complaint against the Assistant manager, Anayeli Cigarroa, and the branch manager. They refused to provide quality customer service and were both quite rude. Anayeli Cigarroa i...

Bank Of America Home Loans / loan modification

Glenn Hanson on Jul 6, 2014
I have been requesting a home loan modification since 2011. I was told by bank of America to contact an agency locally that could help me obtain the proper paperwork to do so as well as help me fill it out and make sure that I had all required documents to send in for the request. I did so...

Bank Of America / mishandling account and this mishandling has effective my credit

yvonne m watson on Jun 28, 2014
I was diagnosed with breast cancer sep 2013. My home loan is with bank of america. I contacted them to see if they could forgive my loan payment for six months. I completed all kind of forms and dealt with representatives from co. n caroline, simi valley asking for the same information. i...


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