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Bank of America Corporation Customer Care Service

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

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Bank of America Corporation Complaints & Reviews

Bank Of America Atm / atm robbed me

designnewz on Jun 6, 2015
On Sunday Morning May 3rd 2015 My Mother and I drove 90 miles to the nearest Bank Of America ATM machine at ATM at Town Square ATM 445 Minnesota St, St Paul, MN 55101 to deposit 1517.00 in cash. I had seen this work before at a Wells Fargo Bank by my mother when I would give her cash she...

Bank Of America / close account

Omar Neto on Apr 10, 2015
After 7 yeas baking my business with Bank of America on April, 01 2015 they Close my account freezing my funds for the last 15 days! So as American citizen I would like to know? What is going on with our country? How a bank close a account and hold customer's funds for 15 days without...

Bank Of America Home Loans / fraud

Lizzymarie on Apr 8, 2015
On March 24th 2015 I went to draw money from the ATM, I had no money in my savings, I checked my checking account and it was -$157.00 I didn't know what happened, having hundreds of dollars in my bank account hours earlier and now reduced to being in the negative at my credit union. I...

Bank Of America Visa / bofa sides with fraudulent merchant instead of their customer

maineresident on Mar 19, 2015
I am being charged for over $500 for two lobster rolls and three ice teas at the former establishment, Bartley's Dockside Dining in Kennebunkport. Bank of America will not decline the fraudulent charge because I did not retain my receipt from the lunch in October. The restaurant...

Bank Of America / insurance check for property damage

Sjourney on Mar 12, 2015
I recently submitted a claim to my Insurance company for a flooded basement. I called the ins co and the adjuster told me the process, he said that a check would be issued and we could choose to either get the work done or not, it was up to us pretty much. I received the check for...

Bank Of America / broker working for bank of america running scams

Kathy Dianne Osborne on Feb 25, 2015
on feb 05 2015 I Kathy Osborne deposited the cash amount of 2400 dollars into Hamid Latif checking account in Jacksonville Arkansas he is a broker for the bank of America checking account number 381039757564 account address is New Jersey. I was instructed to put this cash deposit into thi...

Bank Of America / installment loan modification

Henry in Tex on Feb 24, 2015
B of A assumed an installment loan, with a principal balance of approx. 15k. The original amount of the loan was 24k, and we had made 48 of your the 108 payments. Bank of America statements show that it assumed 24k and changed the terms to a revolving line of credit, which added an...

Bank Of America / customer un-service

GKP on Feb 21, 2015
Hello, I am no longer in USA from last 1 year. One day while checking my accounts I realized Bank of america charging me monthly fee from many months. I did not like it at all and contacted them. My money was deducted for many months but refund was provided for just 1 month. Adding to...

Bank Of America / charged 39.99 a month for shopping discounts

cheryl318 on Dec 3, 2014
I called my bank of america card at 18662134074 to check balance but kept being directed to speak to a representative because I was chosen to receive 100$ on my card for shopping at major stores such as walmart target home goods etc I said ok but I just want to know my balance he asked me...

Bank Of America Mortgage Dept / incompetent employee

chefbj2002 on Oct 23, 2014
We began shopping for a home loan for our new home purchase 2 months ago. We were told the whole process would take 5 weeks and given a decent interest rate from one lender, but then Carolyn Riddleberger from Bank of America promised us she could do better. She assured us of a lower...

Bank Of America / poor service

bankofamericabites on Sep 23, 2014
My wife and I recently went to the Bank of America branch in Murphy, TX on FM 544. I want to file a formal complaint against the Assistant manager, Anayeli Cigarroa, and the branch manager. They refused to provide quality customer service and were both quite rude. Anayeli Cigarroa i...

Bank Of America Home Loans / loan modification

Glenn Hanson on Jul 6, 2014
I have been requesting a home loan modification since 2011. I was told by bank of America to contact an agency locally that could help me obtain the proper paperwork to do so as well as help me fill it out and make sure that I had all required documents to send in for the request. I did so...

Bank Of America / mishandling account and this mishandling has effective my credit

yvonne m watson on Jun 28, 2014
I was diagnosed with breast cancer sep 2013. My home loan is with bank of america. I contacted them to see if they could forgive my loan payment for six months. I completed all kind of forms and dealt with representatives from co. n caroline, simi valley asking for the same information. i...

Bank Of America / home loan modification / foreclosed

boa_NOT_TODAY on Jun 4, 2014
I have been working with bob baer w / boa. I filled out every single packet they sent, every single piece of paper, and i have recording after recording of him agreeing over and over to our loan modifications. We in fact ask him on the phone over and over to repeat that he is agreeing to...

Bank Of America / home loan modification scam

starblueeyes on Apr 20, 2014
January 2014 I applied for a home loan modification with Bank Of America to try to get my mortgage payments lowered. I got behind on my bills and I knew I would NOT qualify to refinance. They had me fax, mail, and fax documents while the entire time they were assuring me that things look...

Bank Of America / partial land release

JohnTerri on Mar 31, 2014
I have been attempting to obtain a partial land release. We have 40 acres and want to sell 35 of the farm land. We have an equity loan with Bank of America and need them to authorize a release and tell us what requirements we must meet to do so. Our primary mortgage holder (Citicorp) ha...

Bank Of America / make home affordable program

sjarcher on Mar 28, 2014
We applied for the making home affordable program. What a night mare. We applied over 2 1/2 years ago, still at step one. We have sent the paperwork the same paperwork over and over again. Won't let us talk to a supervisor. We have some case worker that calls every 7 days to say it i...

Bank Of America / unscrupulous business practices

Bob Suchyta on Mar 14, 2014
We had a pipe burst the Sunday before Thanksgiving, 2013. AAA handled the insurance end, and was so poor that we had to hire a public adjuster to force them to pay for the damages. Of course, as holder of our mortgage (originally through Countrywide), BofA was listed as co-payees on the check...

Bank Of America Mortgage / fraud / credit tampering

We gave back our house in Sept. 2008 rec'd our Deed of Lieu in 2012 when Bank of America sold the house to a Bank in New York in Feb. 2012 never telling us of the sale; we found out when we went to Kingman, AZ, treasury's office and paid for the copy showing the house was sold...

Bank Of America Credit Card / credit card declined

Cecil Frost on Feb 13, 2014
I live in North Carolina. My card was declined in Tennessee (an adjacent state) because BOA decided I was "out of my area". I called and told BOA that I was going to be traveling cross-country and in Mexico. They agreed to let me out of my playpen. On the 6th day in Mexico my card wa...

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