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Bank of America Corporation Customer Service

853 Reviews

Bank of America Corporation

100 N Tryon St.
North Carolina
United States - 28255-0001

Customer Support Phone Numbers

23 7
1 0
+1 315 724 4022(International)
3 4
+1 757 677 4701(Credit Card Issues)
0 0
Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 8:00 PM
Sun8:00 AM - 8:00 PM

Bank of America Corporation Complaints & Reviews

Bank Of America Corporation / mortgage and foreclosure fraud

Garcia Angela on May 18, 2016

My husband passed and house title was under his name only.I had to send paperwork to have title transfer to my name 3 months before foreclosure, I never recieved letter stating next step to set mortgage assistance. I called many times, I was hung up on! Lied to no further paperwork needed...

Bank of America / an imposter phone call

Morris Ritchie on Mar 2, 2016

I received a call at my house in San Diego, California on February 29, 2016 at 1:49 p.m. from the phone number (352) 547-1676, which is from somewhere in Florida. The person, a man, represented himself as an agent with the IRS and informed me that the IRS was taking legal action against u...

Bank of America / mortgage servicing

JG Wehr on Feb 17, 2016

On 6/21/2013 Bank of America committed identity theft, theft, and fraud while processing the HAMP modification they offered us. Our account was illegally sold in an acquisition sale to NationStar Mortgage on 8/31/2013. Due to the nature of the sale BofA needs to meet with us in person to discuss a resolution. Details of complaint are uploaded below

Bank of America / not informing me of hidden fees and unknown merchant charges

Gabriel1985 on Jan 22, 2016

My name is Gabriel A. Oliver Vazquez, I've beed defrauded by this bank in numerous occasions with hidden fees on transactions in which they never inform me and I know nothing about. Got charged 2 times an amount of $35.00 in this month alone because a unknown merchant kept charging my...

Bank of America / excessive overdraft charges and extended overdraft charges

Phyllis M Grayson on Jan 21, 2016

ON JANUARY 11, A ACH for auto insurance was presented to my account I allowed the draft to be returned by not covering the funds and accepting the overdraft fee of $36. My pay roll was deposited on the 14th and once again the ACH came through for coverage. There was not enough to cover the...

Bank of America / scam about winning $3.5 million dollars.

Reviewer57017 on Jan 19, 2016

Two men called today telling us that we had won $3.5 million dollars as a second place prize in a contest. The money was supposed to be being held by Bank of America. The names given us by those who called were Mike Jenson and a Mr. Lewis. They called us from 1 876 463-7305 and...

Bank Of America Corporation / cashiers check return

Rayman3495 on Dec 26, 2015

On Dec 2015 I deposited a $2300.00 teller check to my saving account in bank of America located on chain bridge road in McLean Vi and as soon as deposited I saw the money is in my account accessible to spend, after 5 day's I checked my account and I saw that the money is in my account so I...

Bank of America / claims dept.

Reviewer36839 on Dec 20, 2015

I was scammed by a fake tech support company-"Ayogi Support". B of A said I had to provide proof that I was scammed because the scammer provided B of A with a bogus electronic contract with my name on it stating that I agreed to pay Ayogi $149.99 plus a foreign charge!!! B of A denied my...

Bank Of America / customer service

Proactive Margie on Nov 13, 2015

I needed to change my name after getting divorced and add my daughter-in-law to an account that my son and I were on. I can't believe how difficult Bank of America made it. First I went to an office while I was 45 minutes away from my hometown and they stated that I have to call...

Bank Of America / property claims department

BarbaraJo69 on Nov 9, 2015

Chronology of contact with Property Claims Department *September 19, 2015: Check for Recoverable Depreciation received from our Insurance Company (ASI Lloyds) dated 9/17/2015 *September 23, 2015: All forms needed by Property Claims and the check sent by overnight priority mail sent to...

Bank Of America / holding of voided funds now 4 days

SharAnn1 on Nov 3, 2015

AAA VOIDED a debit charge for me in the amount of $1257.00 on 10/31/15 at 4pm. Today is 11/3/15, all debits & credits have finished processing with the exception of the VOIDED transaction. Transactions that I purchased yesterday on 11/3 are done. Money they owe my account, still have not...

Bank Of America Corporation / mortgages

Reviewer42663 on Oct 28, 2015

Short version, needed to get out of the Mortgage. They offered me a Deed In Lieu. Then they denied it because an unknown third party had filled the backyard with junk. Denied my short sale for same reason. I live in TN, I cannot afford on a widow's pension to fly to CA to unload garbage...

Bank Of America / wire transfer

anamika007 on Oct 19, 2015

Recently I got scammed and transferred money from my BOA account to Account name :Imran Hoosein Account # 291019155616 Zip code # 27025 Routing number # 026009593 Bank name # BANK OF AMERICA Address: Richmond, VA 23261 Made two transactions: $ 1468.84 and $ 155.20 = $ 1623.44 The bank...

Bank Of America / claim/fraud department

Reviewer53732 on Oct 14, 2015

On 10/9/15, I called the Fraud dept and was on hold for at least one hour, while driving in rainy traffic (thank goodness for Bluetooth). Once someone finally picked up, she couldn't do anything because the system wasn't working properly and she had to re-boot her computer. She asked for a...

Bank Of America / redeeming elite rewards points

Reviewer67913 on Oct 12, 2015

I went on the the Elite Rewards website to redeem my points for a gift card that I was promised by Bank of America. I received notifications by mail from Bank Of America that I had until Oct. 31, 2015 to redeem my 4, 000 points. Conveniently, September 29, 2015 the Elite Rewards program...

Bank Of America / scam

Reviewer54660 on Oct 5, 2015

Important payment wire notification valued $10.5m!‏ important payment wire notification valued $10.5m! Actions bank of america (Info@pivit.Net. Au) add to contacts 4:15 pm keep this message at the top of your inbox info@pivit.Net. Au bank of america 3181 steinway st astoria ny 11103 from the...

Bank Of America / lender fraud-judge

Reviewer87286 on Sep 15, 2015

I am involved in a mortgage fraud my home is being taking away. Many teachers in the City of Chicago that worked for CPS is facing this same problem. Which is B A pay on the taxes after you paid and refuse to accept mortgage payments. Keep some payments return some and just try your fund...

Bank Of America / fraud to obtain my personal information

Reviewer47493 on Sep 9, 2015

I have been receiving phone calls from someone stating they're calling from Bank of America, Debt Collection Division. When I called back, I was prompted to enter the last four digits of my SSN and when I didn't, I was prompted to enter the SSN of the borrower and/or property address. When...

Bank Of America / atm machine

josefinaf on Aug 11, 2015

On July 17, 2015 I head to the bank to deposit 6, 100 dollars cash I had received from selling my car. I have to use the ATM machine because my account is the ebanking account and it requires me to do my deposits and everything either from the online cite or ATM because if I go inside they...

Bank Of America / savings account closed with $23666.00

Burton Mhlanga on Jul 17, 2015

when i logged onto my accoung on Tuesday July 14, 2015 i found that my account had been closed by Bank of America. I tried calling the number 855 241 4049 on several occassions and i have not had any help. The dificult is that i live in South Africa and i am not able to immediately go to...