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Banfield Pet Hospital review: Copperfield TX Banfield Pet Hospital - run away, don't waste your time

Doesn't_matter of Houston, US

May 01, 2025 4:54 pm EDT

Verified customer

Featured review

Made an appointment for my doggo @ 2:00pm for 5/1/25.
On 5/1/25, arrived 10 minutes early, and that's about how long it took for me to be checked in.
I specifically asked on check-in if the vets were behind schedule or on time b/c I was on my lunch break and could not sit around waiting on the vet.
I was told the vet was on time, and I would have zero wait time. LIES
After waiting on the vet until 2:25 pm, I left without seeing the vet.

There is no need whatsoever for me to complain to the vet @ Copperfield because they don't give a rat's xss about customers, about making customers wait, about retaining customers.
I'm pretty sure this complaint will go nowhere as well, but what the hell.

Recommendation: find a vet who owns his or her practice - they will treat you 100% better

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Banfield Pet Hospital Contacts

Banfield Pet Hospital phone numbers

+1 (866) 894-7927

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Corporate Headquarters

+1 (877) 500-2288

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Hospital Experience Feedback

+1 (866) 277-7387

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Enrollments and Information

+1 (866) 935-5738

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Billing or Payment Information

+1 (888) 649-2716

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Questions and Plan Cancellation

+1 (877) 656-7146

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Website Questions and Comments

+1 (360) 254-0362

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Banfield Pet Hospital emails

internet.inquiries@banfield.net

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Support

Banfield Pet Hospital address

18101 SE 6th Way, Vancouver, Washington, 98683, United States

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