BAERSkin Hoodie review: Never received my order.
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Emailed several times and Called left a message but never received a reply email or returned phone call. I ordered 31 Aug 25 and it’s now 17 Sep 25! Still no answer and no refund from Baerskin Tactical. I want a Full Refund and apology as I missed my sons birthday.
Instead of spending money on cute YouTube commercial ads and instagram spam, This “company” should focus on keeping their commitments and providing the goods purchased. At a minimum communicate with people who have spent their hard earned money!
Claimed loss: $322.90 on the order.
Desired outcome: Full Refund and apology as I missed my sons birthday.
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We sincerely apologize for the frustration and disappointment this experience has caused, especially since the order was meant for your son's birthday. We understand how upsetting it is not to have received any response to your calls and emails.
We have recently canceled your order and sent you an email confirmation of the cancellation and refund. Please allow a few business days for the refund to reflect back in your account depending on your payment provider.
We deeply regret the inconvenience and lack of communication on our part and truly appreciate your feedback as it helps us improve our service.
Best,
Stephanie
This complaint has been resolved automatically due to user's inactivity.
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