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Baer's Furniture

48 Complaints
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Baer's Furniture Customer Service Contacts

+1 954 946 8007 (Customer Service)
+1 772 221 8679 (Stuart, FL)
+1 561 626 6100 (North Palm Beach, FL)
+1 561 684 3225 (West Palm Beach, FL)
+1 561 391 2012 (Boca Raton, FL)
+1 954 731 8830 (Tamarac, FL)
+1 954 566 0266 (Fort Lauderdale, FL)
+1 954 927 0237 (Dania Beach, FL)
+1 954 442 8788 (Pembroke Pines, FL)
+1 239 513 2237 (Naples, FL)
+1 239 278 4401 (Fort Myers, FL)
+1 941 624 3377 (Port Charlotte, FL)
+1 941 923 4200 (Sarasota, FL)
+1 407 618 8000 (Casselberry, FL)
+1 321 872 2377 (Melbourne, FL)
+1 305 668 8400 (Pinecrest, FL (Miami)
+1 407 478 2237 (Winter Garden, FL)
1589 NW 12th Ave.
Pompano Beach, Florida
United States - 33069
Stuart, FL
1421 S. Federal Hwy, Stuart,  FL 34994

North Palm Beach, FL
910 North US Highway 1, North Palm Beach,  FL 33408

West Palm Beach, FL
2324 N. Military Trail, W.Palm Beach,  FL 33409
 
Boca Raton, FL
999 N. Federal Hwy, Boca Raton,  FL 33432

Tamarac, FL
4711 N. State Road 7, Lauderdale Lakes,  FL 33319

Fort Lauderdale, FL
3740 N. Federal Hwy, Ft. Lauderdale,  FL 33308

Dania Beach, FL
1025 S. Federal Hwy, Dania Beach,  FL 33004

Pembroke Pines, FL
13630 Pines Blvd, Pembroke Pines,  FL 33027
 
Naples, FL
15485 Tamiami Trail N., Naples,  FL 34110
 
Fort Myers, FL
4580 S. Cleveland Ave., Ft. Myers,  FL 33907

Port Charlotte, FL
4200 Tamiami Trail, Port Charlotte,  FL 33952

Sarasota, FL
5301 Clark Road, Sarasota,  FL 34233

Casselberry, FL
1024 FL-436, Casselberry,  FL 32707

Melbourne, FL
4260 West New Haven Avenue, West Melbourne,  FL 32904

Pinecrest, FL (Miami)
7501 S.W. 100th Street, Pinecrest,  FL 33156

Winter Garden, FL
12105 West Colonial Drive, Winter Garden,  FL 34787
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Use this comments board to leave complaints and reviews about Baer's Furniture. Discuss the issues you have had with Baer's Furniture and work with their customer service team to find a resolution.

Complaints & Reviews

M
May 30, 2020

Baer's Furniture — Poor customer service, poor quality furnitures

Agree. I had a similar experience. I purchased lots of very expensive furniture at Baers at Pembroke pine...

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Baer's Furniture — the so called leather couches is not leather

i have buy leather couches from Beares GEORGE .The couches I was looking for was a leather product but after buying this couches 2017 I put my 1st complain and lastv year year 2019 again .Ever since it was just the day I report it they take some action but till today nothing happen.I feel so unhappy because I have insurance for this couches but no actions is been taken by the management of beares.I think if I don't get any attention on this on aswell I will make a plan to find help cause this stuff is very expensive.Please assist.

REGARDS

STANLEY JOHNSON.

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    Baer's Furniture — defective furniture

    My wife and I purchased a bedroom set form Baers furniture located on 910 us highway in N.P.B on 11/29/18 and took delivery on 12/04/19 and after 3.5 moths later the mattress is sinking, so I called costumer service an 1 week later they called me and told me that they would be sending some one out to see the mattress, when the inspector came in he immediately noticed that the mattress was sinking, he did some testing and he told me that someone from Baers furniture would be getting back to me, no one did 3 weeks later I called and I spoke with the gentleman and he said your claim is denied... I asked why? he simply told that it was sinking but not enough, I asked him can you explain ? he said well it needs to be one inch and a half for it to be considered a claim, I said so its defective... but not enough defective? he said yes! he said call back in 90 days and we will recheck the mattress which means I have to be half a year with a defective product? that's not right . I don't understand this, why such a big company like Baers Furniture does this to hard working people, all I want is for a good matress that I paid for...

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      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved       Baer's Furniture — natuzzi sectional

      I am writing because I am highly upset already with service delivery was less than 2 weeks ago. And I contacted baers which transferred me to customer service with my brand new over $6000 sectional advised how 1 part of the sectional has a huge noticeable gap and where that gap was you can see a small leather part removed I was told I have to wait a week before someone can come out to repair not replace but repair
      There is no way someone can repair this.

      I will be contacting next the credit card if this issue is not resolved promptly!

      Picture clearly shows problems
      Not even less than 2 weeks!

      Marina costa
      134 sw 53 terrace
      Cape Coral 33914
      [protected]

      natuzzi sectional
      natuzzi sectional
      natuzzi sectional
      natuzzi sectional

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        RESOLVED

        The complaint has been investigated and resolved to the customer's satisfaction.

        • Baer's Furniture's response · Apr 22, 2019

          Hello Mrs. Costa,
          As we are working on solving the issue, please except our apologies for any inconvenience this may have caused. Please allow us to address the issue, we are eager to solve this, Our technician dept. will be calling to set an appointment.
          Thank you for your patience in this matter.
          Please feel free to email us or call us with any questions or concerns.

          Baer's Furniture
          [protected]
          [email protected]

        J
        Jan 07, 2019

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         Baer's Furniture — sofa special order

        Sofa was delivered defective. We refused delivery. Got a call from Customer Service "Give us a chance to fix...

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        M
        Jan 07, 2019

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved         Baer's Furniture — loveseat

        We bought a three-piece living room set which included a sofa, loveseat and individual recliner. We spent...

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        P

        Baer's Furniture — customer service after purchase

        We purchased power reclining sofa and loveseat from Baers Altamonte and we're happy with the purchase. One of...

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        S

        Baer's Furniture — couch sectional

        Peeling leather after being told it would last year's. Purchased in 2014 and began peeling 2016. It wa...

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        P

        Baer's Furniture — service

        WOW. I went in there to purchase a $2, 500 sofa and put a $700 deposit down. They advised the couch was on...

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        A

        Baer's Furniture — mattress warranty

        I purchased a $1600 Serta mattress from Baer's six years ago. I had never spent that much money on a mattre...

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        R

        Baer's Furniture — natuzzi leather and love-seat

        No service after the sale. Once the sofa was sold it was up to me to relinquish any problems. I purchased an...

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        M

        Baer's Furniture — baer’s in general /customer service /corporate

        We went in spent over 7000.00 in furniture paid cash. Purchased the warranty so the sofa broke I called back...

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        B

        Baer's Furniture — leather electric sofas

        Update: Not Good. We saved up for years to buy new sofas. Baers was highly recommend by owners in the condo I...

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        T

        Baer's Furniture — customer service

        This furniture store deserves a zero in customer service. If you have any kind of problem they cannot provide...

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        P

        Baer's Furniture — mattress

        Purchased a $4, 000 mattress from Baers with the understanding from my sales associate Leslie Sturgh that if...

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        R

        Baer's Furniture — terrible

        May 13, 2016. Well, maybe we were not lucky. We get a furnishing consultant, after she visited our home, and...

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        Pinecrest
        R

        Baers Furniture Company Inc — problems with sofa and paint started to rubbing off

        I bought leather sofa from Baers Furniture Company Inc. After a month the paint started rubbing off and I...

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        R

        Baer's Furniture — customer service

        Customer service is non-existent. They make little to no effort to resolve issues. We spent thousands of...

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        P

        Baer's Furniture — finish failure on "fine" furniture a few years old - cheap products

        Baers customer service is about the poorest I've encountered for ANY retail store in a very long time. I'm a...

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        B

        Baer's Furniture — terrible service

        Terrible Experience:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Our...

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