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Baer's Furniture Customer Care Service

Baer's Furniture Co, Inc.

1589 NW 12th Ave.
Pompano Beach
United States - 33069

Customer Support Phone Numbers

+1 954 946 8006 0 0
+1 954 566 3851 0 0

Baer's Furniture Complaints & Reviews

Baer's furniture / leather electric sofas

Brysen Russell on Sep 3, 2017
Update: Not Good. We saved up for years to buy new sofas. Baers was highly recommend by owners in the condo I worked for. Sales person was great and because we didn't like the style of the Natuzzi, we chose two full size leather, electric reclining sofas in the other brand that they carry. We...

Baer's furniture / customer service

Toby Singer on Aug 20, 2017
This furniture store deserves a zero in customer service. If you have any kind of problem they cannot provide quick resolution. While the sales and delivery teams do a good job, the owner (Mr. David Baer) is a man of no integrity or help! His solution to a store/manufacturers problem i...

Baer's furniture / mattress

puppypatty on Jul 10, 2017
Purchased a $4, 000 mattress from Baers with the understanding from my sales associate Leslie Sturgh that if I was not comfortable since I am disabled with severe spinal issues I will be able to get a refund since there were no other beds in the store that would work for me. After 10 day...

Baer's Furniture / terrible

Rayed on May 29, 2016
May 13, 2016. Well, maybe we were not lucky. We get a furnishing consultant, after she visited our home, and we all, expend time working on the plan to find the pieces of furniture, we paid thousand of dollars and was waiting until we decided to call the store. They said she was in a...

Baer's Furniture / customer service

Reviewer78337 on Jan 14, 2016
Customer service is non-existent. They make little to no effort to resolve issues. We spent thousands of dollars here and below are the issues we encountered. 1) Initial delivery date was changed to a week later. 2) Half of the order was wrong - 2 of the 5 pieces were wrong color. 3...

Baer's furniture / finish failure on "fine" furniture a few years old - cheap products

Paul A. Shirley on Aug 18, 2015
Baers customer service is about the poorest I've encountered for ANY retail store in a very long time. I'm a savy consumer that spends $$$ in my local community for goods and services for my home and my life. I have now had TWO separate experiences with their poor customer service and totally...

Baer's Furniture / terrible service

Burns Family on Oct 6, 2014
Terrible Experience:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Our Salesman (George) was asked to provide a price and configuration of Hooker Furniture for our study. A sketch was provided and two or three visits to the store to finalize all the...

Baer's Furniture Naples / furniture damaged

SUP girl on Aug 20, 2014
We had ordered a house full of furniture. Our Bernhardt leather furniture from china came damaged. Baer's policy is they send a repair guy out to fix it. You can not return it. No return policy. Buyer be aware!!! We ordered five book shelves and a desk and evey piece came damaged. We...

Baer's furniture / defective leather couch

Crap furniture on Oct 10, 2013
Bought defective sofa in 2010. It immediately started flaking and peeling. Called store and they said they have not had any complaints and essentially blamed me Saw expose on the today show about the same issue and said it is a long term issue that manufacturers and stores were aware...

Baers Port Charlotte Blinds / no service, still waiting for installation

33983 on Dec 10, 2011
These peopele are totally incompetent. I paid for blinds which were going to be installed just before or after I had to return to my home country being 10 October 2011. It is now 10 December 2011. They don't respond to emails and their complaints department sends you one liner note...

Baer's furniture / leather sofa

Joseph Espanol on Nov 28, 2011
I purchased a leather sofa from Baers Furniture Store in Altamonte Srings in Florida in May 2011. In June 2011, I noticed that the leather sofa was blistering. I immediately contacted their constomer service and they sent a furniture specialist who reported that the item was a factory...

Beares furniture / insurance

Jaco Swanepoel on May 10, 2011
When I bought my furniture at Beares furnitures, they added insurance to my bill. they said if I later on decided to specify my goods with my current insurer, I can submit proof of cover and cancel their expensive insurance. When I contacted them they replied that after you sign sir, nothing can be changed...

Baer's furniture / damaged furniture no replacement no refund no nothing

I wish I would have read all the complaints about Baers Furniture before I spent $10, 000 there special ordering furnishings last February. The frame of a $2000 chair was broken in two places when we unwrapped it. Baers said they would reorder the chair but they ordered a different chair...

Baer's furniture / never again

Welcome to Baers. Purveyor of high quality furniture made in China. We bought stools in February of 2010, paid for them in full, but were told they would take two months because they were coming from overseas. Ok. Six months later our stools arrived. We were told they were at the warehouse...

Baer's furniture / don't be fooled by sale prices and personable designers

Don’t be fooled by sale prices and personable designers. We used them in July, 2009 and spent over $70, 000 to design our new home and it is just not worth the trouble. From receiving inferior quality furniture, deceivingly substituting a floor sample as a new item to terrible...

Baer's furniture / beware

Dont be fooled by sale prices and personable designers. We used them in July, 2009 and spent over $70, 000 to design our new home and it is just not worth the trouble. From receiving inferior quality furniture, deceivingly substituting a floor sample as a new item to terrible delivery and...

Baer's furniture / poor customer service from the owner

A copy of this letter was mailed to Baers Furniture and American Express Card I am writing to complain about Baers Furniture unfair business practice. My husband and I have been loyal Baers customers over the years and we were very disappointed about the manner in which the top executive...

Baer's furniture / no service

I ordered a sleeper sofa in Oct2009, it was delivered in Nov2009, so good marks for fast delivery even though it was a special order for the fabric. BUT, there was a stain on one of the cushions and a plastic part broken on the side of the sleeper bed frame. A service tech came out the...

Baers / customer service

Two weeks ago my husband and I visited Baers in search of a recliner. We were assisted by a salesman in finding what we wanted in our price range, which we found.We needed to make sure it fit so we returned the following day ready to purchase it. Our original salesman was not available, so...

Baer's furniture / no refund

Please donot ever buy from Baers and donot give them a security deposit if you are doubtful about your purchase... For one, they are too pricey..secondly they love to keep your money by saying any number of excuses. They would not answer your phone calls and then when they do, they are...

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