We use cookies to improve your experience on our site and to show you personalised advertising. By using this website you agree to our Cookies Policy. Learn more.
Baer's Furniture offers a huge selection of furniture by quality name brands at a great value. Top furniture categories include living room, dining room, bedroom, home office, entertainment, mattresses, and home accents in a variety of styles such as tropical, coastal, traditional, leather, contemporary and modern. Shop our online furniture gallery to view our in stock and on display product. Check out our complimentary design services for expert advice on window treatments, flooring, area rugs, turn key design, and more.
Stuart, FL
1421 S. Federal Hwy, Stuart, FL 34994
North Palm Beach, FL
910 North US Highway 1, North Palm Beach, FL 33408
My wife and I purchased a bedroom set form Baers furniture located on 910 us highway in N.P.B on 11/29/18 and took delivery on 12/04/19 and after 3.5 moths later the mattress is sinking, so I called costumer service an 1 week later they called me and told me that they would be sending some...
I am writing because I am highly upset already with service delivery was less than 2 weeks ago. And I contacted baers which transferred me to customer service with my brand new over $6000 sectional advised how 1 part of the sectional has a huge noticeable gap and where that gap was you can...
Sofa was delivered defective. We refused delivery. Got a call from Customer Service "Give us a chance to fix it and if you don't like you will be able to select another sofa at our store"
Second delivery, quality was worse and the sofa was soiled. Calle Customer Service got the run around...
We bought a three-piece living room set which included a sofa, loveseat and individual recliner. We spent over $5000 for brown leather. We were encouraged to buy the extended warranty at an additional cost which we did thru Bears with uniters insurance.
Within the first two years we noticed the...
We purchased power reclining sofa and loveseat from Baers Altamonte and we're happy with the purchase. One of the recliners on the sofa stopped working and we submitted a customer service request online. A response was posted that the service department would call and set up an...
Peeling leather after being told it would last year's. Purchased in 2014 and began peeling 2016. It was originally delivered damaged and they had to return a part of the couch. The electronic board controlling the power recliner failed after a year. Will never purchase another piece of...
WOW. I went in there to purchase a $2, 500 sofa and put a $700 deposit down. They advised the couch was on back order and was about a month or so for delivery. The next day, my wife and I decided to cancel due to several reasons which we couldn't tell our sales person, Toni Stutes, who...
I purchased a $1600 Serta mattress from Baer's six years ago. I had never spent that much money on a mattress before but I justified the cost by telling myself that Baer's seemed like a reputable place and that the warranty on the mattress was great.
After about five years my husband and...
No service after the sale. Once the sofa was sold it was up to me to relinquish any problems.
I purchased an all leather sofa and love-seat by Natuzzi for Baer's. I was informed that the love-seat was on back order. I told the sales agent no problem that I would wait until they had both...
We went in spent over 7000.00 in furniture paid cash. Purchased the warranty so the sofa broke I called back in January they sent a tech he stated oohhhh I can't work on this brand so he leaves 2 weeks later another tech shows up and says ooh I can't work on this furniture they use a...
Update: Not Good. We saved up for years to buy new sofas. Baers was highly recommend by owners in the condo I worked for.
Sales person was great and because we didn't like the style of the Natuzzi, we chose two full size leather, electric reclining sofas in the other brand that they carry. We...
This furniture store deserves a zero in customer service. If you have any kind of problem they cannot provide quick resolution. While the sales and delivery teams do a good job, the owner (Mr. David Baer) is a man of no integrity or help! His solution to a store/manufacturers problem i...
Purchased a $4, 000 mattress from Baers with the understanding from my sales associate Leslie Sturgh that if I was not comfortable since I am disabled with severe spinal issues I will be able to get a refund since there were no other beds in the store that would work for me. After 10 day...
May 13, 2016. Well, maybe we were not lucky. We get a furnishing consultant, after she visited our home, and we all, expend time working on the plan to find the pieces of furniture, we paid thousand of dollars and was waiting until we decided to call the store. They said she was in a...
I bought leather sofa from Baers Furniture Company Inc. After a month the paint started rubbing off and I called to the customer services. The rep promised to send repaint for leather. After two months the situation repeated again, the sofa looked awful, and it was such a waste of money...
Customer service is non-existent. They make little to no effort to resolve issues. We spent thousands of dollars here and below are the issues we encountered. 1) Initial delivery date was changed to a week later. 2) Half of the order was wrong - 2 of the 5 pieces were wrong color. 3...
Baers customer service is about the poorest I've encountered for ANY retail store in a very long time. I'm a savy consumer that spends $$$ in my local community for goods and services for my home and my life.
I have now had TWO separate experiences with their poor customer service and totally...
Terrible Experience:<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
Our Salesman (George) was asked to provide a price and configuration of Hooker Furniture for our study. A sketch was provided and two or three visits to the store to finalize all the...
We had ordered a house full of furniture. Our Bernhardt leather furniture from china came damaged. Baer's policy is they send a repair guy out to fix it. You can not return it. No return policy. Buyer be aware!!! We ordered five book shelves and a desk and evey piece came damaged. We...
Bought defective sofa in 2010. It immediately started flaking and peeling. Called store and they said they have not had any complaints and essentially blamed me
Saw expose on the today show about the same issue and said it is a long term issue that manufacturers and stores were aware...
We purchased a sofa, love seat and an area rug from Baer's of Port Charlotte and Sarasota in 2007. Both the sales person and customer service were disappointing. Both the salesman and customer service person strongly advised purchasing the protection plan and promised free refills of...
Being that I'm 59 years old, I have naturally had my fare share of problems with companies. In the vast majority of cases, sending a polite letter to the president or owner has usually brought a satisfying resolution to the problem. But Baer's Furniture store in Ft. Lauderdale i...
These peopele are totally incompetent. I paid for blinds which were going to be installed just before or after I had to return to my home country being 10 October 2011. It is now 10 December 2011. They don't respond to emails and their complaints department sends you one liner note...
I purchased a leather sofa from Baers Furniture Store in Altamonte Srings in Florida in May 2011. In June 2011, I noticed that the leather sofa was blistering. I immediately contacted their constomer service and they sent a furniture specialist who reported that the item was a factory...
When I bought my furniture at Beares furnitures, they added insurance to my bill. they said if I later on decided to specify my goods with my current insurer, I can submit proof of cover and cancel their expensive insurance. When I contacted them they replied that after you sign sir, nothing can be changed...
baer's furniture is the worst business i have ever dealt with. i purchased $ 10, 000 worth of furniture and on delivery arrived with at least 7 different areas of damage. i was told they would not take it back and to call customer relations to set up an appointment with their tech to...
I purchased a dining room buffet and it came damaged. It also was a showroom piece and was charged full price. When i went to the manager to discuss this he would not make eye contact and refused to fix the piece. Also, their policy is NOT to refund money, but give store credit. The sale...
I wish I would have read all the complaints about Baers Furniture before I spent $10, 000 there special ordering furnishings last February. The frame of a $2000 chair was broken in two places when we unwrapped it. Baers said they would reorder the chair but they ordered a different chair...
Welcome to Baers. Purveyor of high quality furniture made in China. We bought stools in February of 2010, paid for them in full, but were told they would take two months because they were coming from overseas. Ok. Six months later our stools arrived. We were told they were at the warehouse...
Don’t be fooled by sale prices and personable designers. We used them in July, 2009 and spent over $70, 000 to design our new home and it is just not worth the trouble. From receiving inferior quality furniture, deceivingly substituting a floor sample as a new item to terrible...
Dont be fooled by sale prices and personable designers. We used them in July, 2009 and spent over $70, 000 to design our new home and it is just not worth the trouble. From receiving inferior quality furniture, deceivingly substituting a floor sample as a new item to terrible delivery and...
A copy of this letter was mailed to Baers Furniture and American Express Card
I am writing to complain about Baers Furniture unfair business practice. My husband and I have been loyal Baers customers over the years and we were very disappointed about the manner in which the top executive...
I ordered a sleeper sofa in Oct2009, it was delivered in Nov2009, so good marks for fast delivery even though it was a special order for the fabric. BUT, there was a stain on one of the cushions and a plastic part broken on the side of the sleeper bed frame. A service tech came out the...
Two weeks ago my husband and I visited Baers in search of a recliner. We were assisted by a salesman in finding what we wanted in our price range, which we found.We needed to make sure it fit so we returned the following day ready to purchase it. Our original salesman was not available, so...
Please donot ever buy from Baers and donot give them a security deposit if you are doubtful about your purchase... For one, they are too pricey..secondly they love to keep your money by saying any number of excuses. They would not answer your phone calls and then when they do, they are...
Ordered bunk beds, were delivered without the necessary hardware to put them together. Taken a week to get a re-delivery of the hardware to put them together and David is unwilling to waive the delivery fee or even discuss a discount for their error. Huh guess it's our fault they...
As a professional interior designer and owner of Kopko & Company design firm, I purchased merchandise from Baers for a job i was completeing( a sizeable sale). At time of delivery, the merchandise had been sold out from under me, the designer, the office and even the Manager Bruce were...
I bought Tommy Bahama living room furniture for $5000.00 in March 2008 with the assurance there were no feather products in it. Took delivery April 1 and it was full of feather. Kathy Baer refused to accept a return. Kathy Baer said "you didn't stipulate no feather on your receipt"...
I am writing to dispute a purchase in the amount of $2130.00 for furniture that was defective upon arrival against Baer’s Furniture purchased on 12/9/07. The following are chronological details on my efforts to resolve this issue with the merchant who have not upheld there promise...
I gave deposit on furniture ($10, 000) 2 years ago. I have received no furniture and no refund of deposit. Larry Baer will not return my phone calls or my attorney's. When I inquired of their bookkeeping department, I was told that Larry Baer made an entry to "absorb" my money. I have no open orders and they owe me nothing.
