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A&W Restaurants

A&W Restaurants review: I paid for cheese but wasn't given it

J
Author of the review
2:52 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Feb 18, 2014 in Rideau Centre, Ottawa, 2:49pm

I ordered three double Buddy burgers wrapped in lettuce and paid an extra dollar for each one for a slice of cheddar cheese. But as I was eating them, I realize none of them had cheese on them. I filmed a video of them to show you. Can I have a coupon for a free burger or something to make up for it? I don't wanna bother this staff here. It's a busy mall.

Claimed loss: $3 plus tax, so $3.39

Desired outcome: Refund or free food

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