Cherry complaints 11
Newest Cherry complaints
We were a partner With Cherry, we had been with them for 4 or five months. we completed one transaction with them and a second transaction we were cut off, they took the money back out of our bank account and called us fraudsters! it was so appalling and shocking and they were so unprofessional they didn't even explain what happened. I would never do business with this company I highly suggest nobody ever does business with this company they are horrible! they have no customer service acumen at all. In order to get off the phone with me
the manager starting saying, hello hello, I can't hear, like we were on a cell phone and hung up on me! unbelievable! the worst customer service! the worst lender I've ever had to do business with and never will again! they could pay me a million dollars and I wouldn't do business with them. I'd spit on them before I'd do business with them again. I highly highly suggest ditching them for good.
Claimed loss: Reputation, business, they Pulled this stunt when a customer was with me. Extremely defacing and embarrassing.
Desired outcome: Shut them down
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I bought the sculptsure and omni brows from Cherry, LLC
I bought the sculptsure and omni brows from Cherry, LLC. It didn't work out for me and the issue was not resolved. They told me that I wasted my money. I paid *** and I would like a refund back to my card ending in ***. Thank you!
The onboarding process was terrible
The onboarding process was terrible. I tried to create an account for my business, but they denied me without any explanation. I contacted a representative named ***, but he wasn't helpful at all. He even said that's not how things usually go. I've tried reaching out to Cherry multiple times, but they never got back to me.
Is Cherry legit?
Cherry earns 91% level of Trustworthiness
Perfect Trust Endorsement: Cherry achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
Withcherry.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Our scan shows Cherry website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.
Withcherry.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a withcherry.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up Cherry and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While Cherry has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 11 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Cherry protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
My bank account was hacked and I had to close it
My bank account was hacked and I had to close it. I had no way of telling Cherry about this, so I was late on a payment. They automatically raised my interest rate and now I want to pay them off because the harassment is agonizing, and I cannot find an address to send my check to! This is frustrating and feels like they make themselves unreachable just so they can get pretty money out of people.
I tried Cherry for a service, but they didn't give me the full service
I tried Cherry for a service, but they didn't give me the full service. They told me to go back to the stylist who messed up my hair for a refund, but she insists that she provided the service. My hair got ruined, and the stylist lied about the price of the hair. Nobody wants to give me a refund or trust my story. Cherry is a scam that lets people cheat others out of their money.
I went to a business that offered cherry technologies
I went to a business that offered cherry technologies. They said it was 0% interest. They're telling me now that it was actually 35%. I called them to pay off because I don't like dealing with them or their representatives. *** I asked for the payoff, none of the payments for the last 6 months went to anything. I have asked for that to be fixed and honored. I was told 0% interest. I also think there should be unfair or excessive interest rate penalties against places that do loans.
On June 24, 2022, I bought some powdered brows services from *** financed by Cherry LLC, and this was completely paid off on September 15
On June 24, 2022, I bought some powdered brows services from *** financed by Cherry LLC, and this was completely paid off on September 15, 2022. Still to this day it is on my credit report as being past due and having a balance. I have disputed it with Equifax three times and even called Cherry, who confirm there is a zero balance on the account yet continue to report a $501 balance to Equifax. I would like this issue resolved so that my credit report can reflect correctly. Thank you.
Transaction date: 04.13.21
Transaction date: 04.13.21. I received the final payment receipt, which was signed for at their address mentioned on the contract on 8.11.21. The contract states that they accept checks and there is a penalty if a check bounces. They mentioned that they are unsure when the check will be applied to my account and are asking for additional payments. I have attached the email from my initial contact with them when I received a text asking for another payment. They do not deny receiving the payment. The only option they are offering is an ACH payment, but my bank does not provide this service for debt consolidation loans. The check has not been cashed yet. My bank has offered to stop the payment and send another check overnight, but they require a physical address with a person's name to direct the payment to. However, they refuse to provide any other mailing options and claim that the payment address I was given does not have any live individuals there. The receipt shows that an E *** signed for it at their business location. I need the full amount of the check to be applied to my account.
I bought some services from Cherry, like sculpt sure and ombre eyebrows
I bought some services from Cherry, like sculpt sure and ombre eyebrows. The service wasn't satisfying for the price of *** and eyebrows costing ***. My eyebrows didn't turn out well because there wasn't enough hair. The technician should have told me instead of doing it over and over again. I got a second opinion and was told that I have to redo them and pay for it. I paid the full amount of ***. Also, the sculptsure takes 12 weeks to show results, but I was never measured to see my progress. I told her that everything is still the same, and she suggested that I should try coolsculpting instead because I only got the lowest level. Again, the other technician advised me that I needed the highest level of heat to see results, otherwise it would be a waste. I asked to cancel the contract and requested a refund before the 60 days, but the merchant, Laser Perfection, refused. I paid *** in cash and I want to be refunded by check, payable to me, for the full amount, please.
This company was offered to me by Kimmy V
This company was offered to me by Kimmy V. She convinced me to purchase a line of credit to use for my purchases. I was unaware that the credit line I bought was going to be given to Kimmy V. in full until I signed the agreement. They do not disclose this information to you until after you agree. I was under the impression the line of credit would be given to me and I would disburse it as needed. Now Kimmy V.'s business is no longer open and I did not receive my sessions. I called Cherry to let them know, but they did nothing about it. So now I am stuck paying for services I did not receive because Cherry doesn't tell you they are giving all the money to Kimmy V. Now I have to take Kimmy V. to court to receive my money back while paying on a line of credit to Cherry. Cherry should let people know prior to the purchase of the credit where the money is going. I have called and spoken to many people at Cherry and get nowhere. I explained that Kimmy V. is not a true business, but they are still doing nothing about it.
I had a consultation with a beauty shop for lip injections
I had a consultation with a beauty shop for lip injections. Before I could have the consultation, I had to sign up online with a form and use my card to secure my consultation spot. I even messaged the business and asked if putting my card in would charge me, as I wanted to use the finance option called Cherry. They replied saying it wouldn't. The company was offering Cherry as a payment plan. However, the company cancelled appointments multiple times and never provided the service. Cherry, the finance company, charged me without authorization and without providing any service. I called them multiple times and emailed them proof that the service was never rendered, and I did not authorize the opening of this financial account in my name. They don't seem to care and refuse to investigate or charge the fraudulent business. They continue to harass me daily with phone calls, texts, and emails for payment. Every time I respond, stating that I didn't receive the service or request the account to be opened in my name, they ignore it. They refuse to have their financial institute conduct a proper investigation into the business and close this fraudulent account. My bank has already investigated and returned the unauthorized deposit charged to my account by the finance company. I need them to remove this account from any association with me as it is completely fraudulent.