FM-Anime
Reviews and Complaints

I've been using this website for ordering stuff quite often, and I gotta say, it's been smooth sailing most of the time. But then, there was this one time when I decided to get myself a cosplay outfit from them, and boy, did things go south. So, I placed the order and patiently waited for it to arrive. But guess what? After a whopping 18 days, I received an email from them saying they couldn't make the costume in my size, even though they specifically offered that option. Can you believe it? I mean, seriously, I had already shelled out more than ?100 for this costume, and now they're telling me they can't make it? Talk about a major disappointment.

Luckily, I had a stroke of luck on my side. The convention I was planning to attend was still a good 13 weeks away, so I had some time to spare. I quickly decided to order a new costume from another place, because, let's face it, I couldn't risk showing up at the con without a killer cosplay. But man, it was such a hassle to go through all that trouble again. I had to search for a new website, browse through their options, and hope that they would actually deliver on their promises. It was nerve-wracking, to say the least.

Now, don't get me wrong, I understand that mistakes happen. But come on, FM-Anime, you really dropped the ball on this one. Offering a customer size option and then not being able to fulfill it is just plain unacceptable. It's like dangling a carrot in front of someone and then snatching it away at the last moment. Not cool, guys, not cool.

So, here's the deal. If you're planning to order from FM-Anime, just be aware that there's a chance they might mess up your order. It's a gamble, really. Sure, they might have some great stuff on their website, but can you trust them to deliver? That's the million-dollar question. Personally, I'm not so sure anymore. I mean, I've had good experiences with them in the past, but this incident has definitely left a sour taste in my mouth.

In the end, I managed to find a replacement costume and had a blast at the convention. But I can't help but feel a bit let down by FM-Anime. They had the potential to be a reliable source for all my cosplay needs, but now I'm hesitant to give them another chance. It's a shame, really. So, if you decide to take the risk and order from them, just be prepared for the possibility of disappointment. Good luck, fellow cosplayers!

I purchased a cosplay from FM-Anime back in December, and let me tell you, it was quite the experience. I reached out to them through various social media platforms, and boy, did I have to send them a ton of messages. All I kept hearing was "just keep waiting." Finally, after what felt like forever, they sent me the cosplay. But let me tell you, it was not worth the price at all. The quality was subpar, the sewing was a mess, and don't even get me started on the measurements. It was a complete disappointment.

Naturally, I decided to reach out to them again to express my dissatisfaction. However, days went by, and I received no response. Can you believe it? No response at all! Finally, when they did get back to me, they had the audacity to claim that the cosplay they sent me wasn't even theirs. Can you imagine? They tried to blame it on the color of the pants in the photos. They said the pants were blue in the pictures, but in reality, they were purple. Talk about a lack of attention to detail!

Overall, my experience with FM-Anime was a total letdown. The constant waiting, the poor quality of the cosplay, and the lack of customer service left a sour taste in my mouth. I wouldn't recommend them to anyone looking for a reliable and high-quality cosplay. Save yourself the trouble and find a better option elsewhere.

FM-Anime is a company that I recently had the pleasure of dealing with. Let me tell you, their response time is quite slow. It feels like an eternity before they get back to you. And don't even get me started on their shipping process. It takes ages for them to ship your order, and to make matters worse, they ship all the way from China. So you can imagine how long it takes for your package to arrive. And let's not forget about the tracking system, it's utterly useless. You'll be left in the dark, not knowing where your package is.

Now, let's talk about the actual product. I ordered a custom-sized item, hoping for a perfect fit. But alas, it was far from it. The garment was as shapeless as a potato sack, despite my specific measurements. It was disappointingly boxy and did nothing to flatter my figure. To make matters worse, the sleeves were so tight that they cut off the circulation in my arms. It was quite uncomfortable, to say the least.

Another issue I encountered was the fabric. It arrived badly creased, and no matter how hard I tried, I couldn't iron out the wrinkles. It was frustrating to receive a garment in such a condition. Additionally, I had requested a specific length for the slit, but it seems like my request fell on deaf ears. The slit was not at the desired length, which was quite disappointing.

Overall, my experience with FM-Anime was less than satisfactory. The slow response time, lengthy shipping process, and unhelpful tracking system left me feeling frustrated. The ill-fitting and poorly constructed garment only added to my disappointment. I hope that FM-Anime takes these issues into consideration and improves their services for future customers.

I purchased the Edna cosplay from Tales of Zestiria on FM-Anime's website in the middle of August. The site mentioned that it would take around 20-40 days to handle the order, and that was alright with me since I didn't need the cosplay until February. However, after waiting for two months and sending multiple emails to inquire about the progress of my order, I haven't received any response or the product itself. Feeling frustrated, I decided to report the transaction today. Now, I have to search for another commissioner to make this cosplay, which is quite disappointing because I genuinely liked FM-Anime's Edna cosplay.

I recently made a purchase from FM-Anime (fm-anime.com) and boy, was it a rollercoaster ride! I had my heart set on a fabulous costume, but little did I know that the journey would be filled with twists and turns.

First things first, the delivery was fashionably late. I mean, two whole months late! But hey, I'm a patient and understanding person, so I didn't let it dampen my spirits. Finally, the package arrived, and I eagerly tore it open, only to find that the size was all wrong. Bummer!

Naturally, I reached out to their customer service department to get this sizing mishap sorted out. But guess what? They went radio silent on me! I've been trying to contact them for months now, but it's like they vanished into thin air. It's frustrating, to say the least.

To make matters worse, I had ordered a custom size, which means I can't rely on good ol' PayPal to come to my rescue. Talk about being stuck between a rock and a hard place! It's disheartening to think that I'm left with a costume that doesn't fit and no way to get it fixed.

What really irks me is that FM-Anime seems to have plenty of time to delete my comments on their Facebook page. Seriously, priorities, people! Instead of addressing my concerns or helping me resolve the issue, they're busy playing hide-and-seek with my comments. It's like they're avoiding me on purpose.

All in all, my experience with FM-Anime has been far from satisfactory. The delayed delivery, incorrect sizing, and lack of customer support have left a sour taste in my mouth. I had high hopes for this purchase, but unfortunately, it fell short of my expectations.

If you're considering shopping at FM-Anime, I'd advise you to proceed with caution. It's a gamble, and you might end up disappointed like me. I hope they improve their customer service and take responsibility for their mistakes. Until then, I'll be searching for a reliable and trustworthy online store for my cosplay needs.

I placed an order for a couple of costumes from FM-Anime a few months ahead of the time I actually needed them. However, as the date approached, I sent multiple emails to the company, but they didn't bother replying for weeks! It was quite frustrating, to say the least.

Finally, just a week before I needed my cosplay, they finally responded, but to my dismay, they hadn't even finished making both of the outfits! Can you believe it? They had promised that the costumes would arrive on time, but guess what? They showed up literally the day AFTER I needed them. Talk about bad timing!

Now, I must admit that the quality of the costumes is pretty decent. But let's be honest, what good is it if you can't even get your hands on them in a reasonable amount of time? It's just not worth it. And here's the kicker: they only bothered to send the costumes because I kept pestering them about it. Can you imagine?

So, while the quality may be nice, I would strongly advise against ordering from FM-Anime if you have a specific deadline in mind. It's just not worth the hassle and disappointment.

I wouldn't recommend using FM-Anime, to be honest. They have no problem lying to customers when it comes to returns, exchanges, or refunds. Just last month, I ordered a costume from their website, and it took a whopping 6 weeks for my order to arrive. And to make matters worse, they sent me the wrong size. It was way too short for me. So, naturally, I reached out to the seller and explained the situation. They assured me that they would take care of it and solve my problem. But guess what? Two weeks later, they still hadn't done anything to fix my order. They completely ignored my request. Needless to say, I won't be dealing with them ever again.

I gotta say, I had a pretty frustrating experience with FM-Anime. So, I decided to order a wig and a wig stand from them back on August 18th. Now, it's already October 2nd and guess what? My order is still stuck in the dreaded "processing" stage. Can you believe it?

I tried reaching out to them once, you know, just to see what's going on. They assured me that my order would be shipped out that very week. They even promised to upgrade the shipping to fast shipping, which should take only 3 to 5 days tops. Well, guess what? It's been a whopping 16 days since that email, and my items are still stuck in processing mode. Can you imagine the frustration?

So, I decided to give them another shot and sent them another email. And guess what their response was? Brace yourself. They had the audacity to tell me that the wig I ordered was out of stock! Can you believe it? I mean, seriously, why didn't they let me know earlier? It's not like I have all the time in the world to wait around for a wig that's not even available.

To make matters worse, I sent them a link to a different wig from their own website and asked them if they could send that one instead. And guess what? It's been four whole days, and I still haven't received a single reply from them. Can you believe the nerve?

Honestly, I would strongly advise you to stay away from FM-Anime. This whole experience has been nothing short of a nightmare. It's like they don't even care about their customers or their orders. So, save yourself the headache and find a more reliable and responsive online store. Trust me, you'll thank me later.

I recently made a purchase from FM-Anime (fm-anime.com) and I must say, I am quite disappointed with my experience. I ordered a cosplay and an accompanying coat, but it took a whopping 2 months for my package to arrive. And to make matters worse, the cosplay itself was the wrong size!

Despite the mistake being my own fault for providing incorrect measurements, I decided to send the cosplay back without the additional jacket. I even offered to pay extra for the inconvenience. However, it has now been 5 months since I last heard from them, and their last reply was in December.

They assured me that they would locate my package and get back to me, but according to the tracking information, it seems like they had to pick it up from the post station. A few days later, they informed me that they needed to find my package, referring to the previous message. Since then, I have not received any further communication from them.

The only silver lining in this whole ordeal is that I did receive the coat I ordered. However, I have decided to look elsewhere for the cosplay itself. I will not be giving this shop another chance.

In conclusion, my experience with FM-Anime has been extremely frustrating. The long wait time, the incorrect sizing, and the lack of communication have left me feeling dissatisfied. I would strongly advise against shopping at this store.