Royaura

Support email is invalid! Poor Quality. These shirts are made for very tiny people and are not true to size. When I put the shirt on I felt it was going to rip apart like Hulk was mad! Another deceptive Chinese company. Product description of shirt specifically stated "cotton linen". This shirt is NOT cotton linen at all. You can tell by the feel of the fabric, plus the care label stated 100% polyester! Sleeves are extremely short. shoulder and chest material is not to size. Basically a cheap, bad product made in china for profit not comfort or use.

Returned most of the order and still waiting for my refund. Was tole I would get one and was also told the amount and that they had received the return. The refund was made and then taken back the next day. I am also reporting them to the USPS for postal and wire fraud!

They told me that a refund to Pay-Pal takes 48 hours but a refund to a credit card, this one is from their web site, We will process the refund within a week after receiving your return package. Then when talking to Customer Service they tell you 20 - 20 days and then again on their site they say may take as long as 3 weeks. WTF, 3 weeks to plug in a number as give a refund!

Suggestion don't buy from here as material is bad, cut is bad and you will have problems getting a refund! but then this business is based in china and like all other oriental businesses they rip you off and you are always wrong and they are always right. Very bad business practice! And unethical but then again when have the chinese ever been ethical?

I recently made a purchase from Royaura, a company that sells clothing online. I was excited to receive my order, which consisted of two shirts. According to their website, it takes about 2-3 days to process orders and 3-5 days for shipping. I received one of the shirts within a week of placing my order, but unfortunately, the second shirt never arrived after three weeks. I was disappointed and frustrated that the online status continued to say "processing".

I decided to reach out to the company and express my concerns. I received a response from their customer service team, who informed me that they were asking the warehouse to expedite my order. They also offered me a 15% discount on my next order as a gesture of goodwill. However, over a month later, the status for that one shirt still said "processing". I was fed up and decided to send another message demanding to know what was going on.

To my surprise, I received a response from the company stating that they were refunding my money for that shirt because they had run out of stock. I was frustrated that I had to write to them twice to find out what was happening with my order. I appreciate that they refunded my money, but the whole experience left a bad taste in my mouth. I don't think I will be ordering from Royaura again.

Overall, I was disappointed with my experience with Royaura. While I appreciate their efforts to expedite my order and offer me a discount, the fact that I had to write to them twice to find out what was happening with my order was frustrating. I hope they can improve their communication and order fulfillment processes in the future.

I gotta say, I was pretty excited when I saw the ads for Royaura. But let me tell you, the stuff they sell is straight up garbage. Like, seriously shoddy quality. And get this - they claim their products are made from cotton and linen, but it turns out they're actually made from recycled tires! Can you believe that?

And don't even get me started on the shipping. It takes FOREVER to get your stuff because it's all shipped from China. Like, we're talking a whole month here. And if you have any issues with your order, good luck getting a response from customer service. They claim they'll get back to you within 24-48 hours, but it took them a whole week to respond to me.

And here's the real kicker - if you want to return your order, you have to send it back to China. Yeah, you heard me right. Not a US distributor, but all the way back to China. And let me tell you, that is NOT cheap. They're counting on you not bothering with the hassle and just keeping the crappy merchandise.

I ended up contacting my credit card company and they were able to remove the charge because of how sketchy this whole situation was. But honestly, it was such a huge hassle dealing with this mess. I ended up just donating the stuff because it wasn't even worth the effort to send it back.

So yeah, buyer beware. Don't fall for the flashy ads and cheap prices. You're better off spending your money elsewhere.

I gotta say, I've been trying to get the address to send back some shirts for a refund from Royaura for a whole week now. And let me tell you, dealing with those robot replies was a real headache. I finally decided to use the chat link, and after exchanging a whopping 6 emails, I finally got a response. But it wasn't exactly what I was hoping for.

The email said something like, "We're sorry for the inconvenience, but since the goods are sent from other countries, the shipping cost is super high when returning them. Plus, there's a chance they could get lost in transit, and if that happens, we can't refund your money. So, would you be willing to give the shirts to someone else as a gift instead? As a way to make up for this, we'll give you a 25% refund and a 15% coupon for your next purchase. Sound good?"

Honestly, I'm still waiting for the postal address to send the shirts back, and even if I do manage to send them, I don't have much hope for a refund. Wish I had checked out the bad reviews before buying from Royaura. Lesson learned, I guess.

I'm thinking about filing a complaint with Consumer Affairs, but we'll see. All in all, not a great experience.

My experience with Royaura was unfortunately disappointing. I had been eagerly anticipating the arrival of my 4 smartass shirts, but to my dismay, both shirts from my first shipment shrank significantly after a cold water wash and delicate dry. I was disappointed to find that there were no washing care instructions included with my order, and my attempts to seek clarification and a return were met with radio silence. Now, with the arrival of the second package, I'm left with concerns that I may be stuck with more ill-fitting shirts. I urge those considering purchasing from Royaura to exercise caution - while I cannot speak for the button-up shirts, the tee-shirts were a major disappointment. As someone who was excited to add some humor to my wardrobe, I am truly bummed about this experience.

So, I was looking for some new shirts and stumbled upon Royaura. I ordered two shirts and got a confirmation email that said they would "process" my order in 3-5 business days. I chose standard shipping and was told it would take 10-25 business days to arrive.

After 7 business days, I decided to check in on my order and see what was going on. The company told me that it would take 1-2 weeks to process my order, which is like 5-10 business days. I was a little annoyed, but I figured I could wait a little longer.

But after 10 business days, my order still hadn't shipped. This was two missed deadlines, and I was starting to get frustrated. I decided to cancel my order and move on. The company was quick to cancel my order, but they told me it would take 5-7 business days to get my refund. That seems like a long time to me.

If I don't get my money back in 7 business days, I'm going to dispute the charges. I don't want to deal with this company anymore. They don't seem to be honest with their customers about how long things will take.

Overall, I would advise you to stay away from Royaura. There are plenty of other places to buy clothes online that won't give you the runaround.

I recently bought some clothes from Royaura's website. They had pictures of the clothes and descriptions, so I thought I knew what I was getting. Unfortunately, when the clothes arrived, I found out that they were all made of 100% polyester, even though the website said they were cotton-blend. I was really disappointed because I don't like wearing polyester clothes.

I tried to return the clothes by following the instructions on the paperwork that came with them. It said to get a return activation code and they would give me a return address. But I never got the code. I emailed them to ask about it, and they said that a colleague had already emailed me about it. But I never got any such email.

In the end, I had to pay $12 to return the clothes. I didn't get any compensation for their false advertising. I did get a full refund, but I still lost over $12 just to return the clothes.

Overall, I would say that you should stay away from Royaura. Their clothes are not as advertised, and you might have to pay out of your own pocket just to get your money back. It's not worth the risk.

Attention all shoppers, please be aware of the potential issues you may face when shopping on Royaura's website. As a fellow customer who recently made a purchase, I want to share my experience and warn you of some important facts. Firstly, it is important to note that Royaura is a Chinese company, contrary to what their website may have you believe. Although they claim to handle returns and refunds within the US, this proved to be false in my case.

Furthermore, I found the men's clothing to be much smaller than expected. Royaura's customer service asked me to send photos with rulers for comparison, but even after doing so, I found that the product I received (in size 3X) was smaller than other 2X clothing items I own that were made in the US. To add insult to injury, my delivery took over a month to arrive.

When I went to return the items, I discovered that I would have to address it with the company's headquarters in China. It's disheartening to know that Royaura has misled their customers regarding their return and refund policies. As for returning products to China, it's unfortunately exorbitantly expensive: initial quotes from the US Postal Service and UPS only considered my purchase, but the quotes for return shipping alone would be exponentially more expensive. As a result, I've decided to seek alternative solutions to dispose of these clothes and move on from this experience.

Overall, I urge potential shoppers to look carefully at the details before making any purchases on Royaura's website. While there may be low prices to entice customers, the hassle and expenses that come with returns or exchanges may not be worth it. It's important for companies to be transparent with their customers in order to maintain their trust and loyalty.

As someone who recently purchased from Royaura, I must say I was disappointed with my experience. While I understand that this is a Chinese company, I was hoping for better customer service. Unfortunately, it seemed like they didn't care about me or my needs as a customer. I ordered three shirts, and even though I consulted their size chart, all three were too small. I reached out to the company about returning them, but was told that I would need to foot the bill for shipping them back to China myself. Needless to say, this made the overall cost of the shirts not worth it. It's a shame, because I really wanted to like Royaura, but their lack of care for their customers makes it hard to recommend them. If you're considering buying from them, make sure you know the clothes will fit properly, or consider shopping elsewhere.

I strongly urge you to steer clear of Royaura. Unfortunately, my experience with this company has left a sour taste in my mouth. In my attempts to cancel my order due to delivery concerns, I was met with an incredibly unhelpful and rude customer service team. Despite the clear rules on their website stipulating that cancellation within 24 hours incurs no charges, I was informed that I would be subject to a 5% fee. The fact that it took 4 days for them to reply to my emails only added to my frustrations.

Overall, I cannot recommend Royaura as a reputable or reliable company to do business with. Their poor customer service and misleading policies have left me feeling scammed and cheated. It's always important to do your research before making purchases, and in this case, I would advise anyone to look elsewhere for a more trustworthy and reputable retailer. Save yourself the hassle and avoid this company.

The website Royaura (royaura.com) has been garnering mixed reviews from online shoppers. Some customers have complained about the lack of transparency when it comes to their advertised discounts. Apparently, the discounts are not what they seem, and the free shipping is only applicable if you do not avail of their larger order or first-time customer discounts. This can be frustrating to anyone who is trying to get the best value for their money.

Another issue that customers have raised is the difficulty in contacting the company. There is no contact phone number on the website, which makes it harder for customers to reach out and ask questions or resolve any issues they may encounter. This lack of transparency when it comes to customer service can signal red flags for some buyers.

On the other hand, some customers have positive things to say about Royaura. Some have commented on the quality of their products, and the shipping time has been relatively fast. The website also offers a wide range of items that cater to different tastes and preferences.

Overall, it is important to be cautious when shopping online, especially when dealing with new websites. As a customer, it is crucial to read reviews, research the company, and carefully review the terms and conditions before making a purchase. While Royaura may have its flaws, it is ultimately up to the consumer to decide whether or not to place their trust in this website.

I recently had an unfortunate experience with Royaura's customer service. To my disappointment, they miss addressed my order, causing it to be sent to the incorrect location. It was frustrating having to spend nearly half an hour contacting the post office to rectify the problem and have it sent to the correct address.

When I reached out to Royaura to rectify the issue, they informed me that the items that were sent back to them and sadly, they wanted to charge me a fee to reship them or provide a 50% refund on what I had not received. I couldn't believe it - I was left with nothing, while being charged again for their mistake.

I was honestly disappointed with how Royaura handled the situation. With a mistake as big as this, I'd like to believe that the company would have been quick and efficient in resolving the issue. However, given the response I received from them, I can't say that I'd recommend them to anyone.

Overall, I would caution people to be mindful when placing orders with Royaura. Their handling of mistakes leaves a lot to be desired, and, in my opinion, it's better to avoid the hassle and opt for an alternative company with better customer service.

As a concerned consumer, I would like to share my disappointing experience with Royaura, an online shopping website. Unfortunately, my latest order from their website was far from satisfactory. As soon as I received my shirts, I noticed an unpleasant smell emanating from the packaging. When I opened it up, I found that the shirts were not only the wrong size, but they were also stained! It's not like I'd ordered anything from the bargain bin.

To add insult to injury, it took an excessive three weeks for the order to ship out to me. An extra-long waiting period made me suspicious, and sure enough, my fears were quickly confirmed: my purchase had been shipped from China.

Worse still, when I tried to contact customer service to return the items that were falsely advertised, they were anything but helpful. Their attitude was harsh, bordering on combative, and they actively tried to avoid accepting returns. With such a terrible attitude, it's no wonder their service is so shocking.

In summary, I would strongly advise against shopping with Royaura. A quick Google search shows that they're merely a shell office with a history of shipping shoddy products to USA customers. The entire experience was frustrating from start to finish, and it's clear that Royaura has a long way to go to improve their service and products to keep clients happy.

My experience with Royaura was not good. I placed an order for a shirt and was initially impressed by their online store, which featured a wide range of stylish products. Unfortunately, my optimism was short-lived once the shirt arrived.

The quality of the product was subpar, and the sizing was all wrong. I attempted to exchange the medium shirt for a large, but was met with an unhelpful and frustrating request from customer service: they asked me to provide photos of the shirt with a ruler in the frame. I found this request to be unreasonable and decided to request a refund instead.

This is where things got even more complicated. Royaura informed me that I would be responsible for the shipping costs associated with the return, and I had to wait for a specific email with a return number before I could initiate the process. This took an entire week, which was an example of the poor customer service that I encountered throughout my experience.

All in all, I regret dealing with Royaura, and I won't be shopping with them again. I found the experience to be extremely disappointing and frustrating, and I would strongly caution anyone else against making a purchase with this company.

Hello there! I recently had an experience shopping on Royaura and wanted to share my thoughts. I ordered a total of two shirts and a pair of shorts from the website, and received my items within ten days. While I typically purchase clothing in a size 2x, I decided to go for a 3x shirt and 3x shorts based on the size chart provided on Royaura's site - as they suggested the 3x shorts would accommodate a 48" waist.

That being said, when my order arrived, I was left feeling underwhelmed. The 3x shirts were quite tight and didn't seem to match up with the expectations I had based on their sizing guide. Similarly, the 3x shorts were far off from what I would have expected based on the size chart.

I decided to reach out to Royaura's customer support team, and sent an email on June 27th letting them know I wanted to initiate a return for the shorts. At this point, I'm still waiting to hear back from them regarding next steps.

Overall, if you're planning on purchasing something from Royaura, I would recommend taking their sizing guide with a grain of salt and considering ordering a few sizes up from what you would normally wear. While my experience was less than ideal, it's worth noting that the items I did receive were of decent quality - I just wish the sizing had been more accurate.

As a customer, I had a terrible experience with Royaura (royaura.com). Back in March, I excitedly purchased five shirts from their online store. However, I am extremely disappointed to report that it is now May and I have only received one of the five shirts, and to top it off, it is incredibly poorly made. The quality of the shirt is so low that I wouldn't even wear it in the comfort of my own backyard.

Since I have received such a poorly made product, I decided to request a refund and cancel my order altogether. Sadly, my communication attempts with Royaura have been met with nothing but two meaningless emails that did nothing to resolve the issue at hand. Looking on their website, I see several avenues of contact, but there is no phone number to call and the email responses I have received were far from satisfactory.

Now, I have ordered several items from China without any issues beyond minor delays, but Royaura's service is, by far, the worst that I have ever experienced. I strongly advise anyone interested in their products to look but not purchase from this company. The poor quality of their merchandise and lack of suitable customer service is highly regrettable, and it's a reminder that not all online stores are reliable. This is not the type of experience any shopper wants to have.

As someone who is always on the hunt for high-quality clothing options available online, I was excited to come across Royaura. However, my initial enthusiasm quickly dissipated when I came across a slew of negative reviews about the company online. Despite my disappointment, I couldn't ignore the overwhelming number of negative experiences that other customers had reported.

Feeling let down by what seemed like a promising brand, I decided to take action and make sure that others wouldn't encounter the same disappointment that I had. That is why I took the time to file complaints with both Google Advertising and CNN, who happened to be hosting the ad that had led me to Royaura in the first place.

While this process required some effort on my part, it was ultimately worth it to prevent others from falling victim to what appears to be an inferior product and a less-than-reputable company. In the end, my hope is that Royaura (and other companies like it) will take steps to improve their customer service and address the concerns of those who have been left unsatisfied with their products.

I recently had an experience with Royaura and unfortunately, it was not a positive one. Upon receiving my order of 4 XXL shirts, I noticed that the quality did not match the pictures on their website. To make matters worse, I am still waiting on 2 of the shirts I ordered. Out of the 2 that I did receive, one was incorrect and marked as a small.

In hopes of rectifying the issue, I followed Royaura's return policy and issued an email with all relevant numbers and ID information. I even made sure not to open the polycine packaging on the incorrect shirt I received. However, their initial response asked for photographic evidence of the issue, which I complied with.

Unfortunately, their response was not what I had hoped for. Royaura stated that I could simply give away the incorrect shirt and receive only a 45% refund. Additionally, I had requested a size exchange, which was denied by the company.

Needless to say, I am highly disappointed with my experience with Royaura. I highly recommend that others avoid this company and instead look for more reputable brands. As for myself, I will be seeking a full refund of my hard-earned money for the items they failed to deliver.