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The Restaurant Store
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The Restaurant Store Profile

The Restaurant Store

www.therestaurantstore.com

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The Restaurant Store Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options

Wanted to get a small part for my restaurant, but it wasn't available in the store. So, I went to their website, therestaurantstore.com, to order it. But, I was disappointed to find out that I had to pay $18 for shipping, which was more than three times the cost of the part itself. When I asked if there were any other shipping options available, the customer service representative told me that "that's what we use." I was frustrated by this lack of options and the high shipping cost. To make matters worse, it took five whole days for the part to arrive. I was not happy with this experience and will not be buying anything from them again.

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The Restaurant Store Reviews and Complaints

How responsive is The Restaurant Store's customer service?

0 Resolved
1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

How is The Restaurant Store’s rated by culinary professionals?

The Restaurant Store’s earns a 1.0-star rating from 0 reviews and 1 complaints, showing that the majority of culinary professionals are dissatisfied with their supplies and equipment.

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Overview of The Restaurant Store complaint handling

The Restaurant Store reviews first appeared on Complaints Board on Jun 16, 2023. The latest review Disappointing Experience with The Restaurant Store: High Shipping Cost and Lack of Options was posted on Jun 16, 2023. The Restaurant Store has an average consumer rating of 1 stars from 1 reviews. The Restaurant Store has resolved 0 complaints.
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  1. The Restaurant Store Contacts

  2. The Restaurant Store phone numbers
    +1 (717) 392-7261
    Click up if you have successfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number 0 0 users reported that they have successfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number Click down if you have unsuccessfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number 0 0 users reported that they have UNsuccessfully reached The Restaurant Store by calling +1 (717) 392-7261 phone number
  3. The Restaurant Store emails
  4. The Restaurant Store social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 19, 2025
The Restaurant Store Category
The Restaurant Store is ranked 24 among 141 companies in the Restaurants & Dining category
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