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CB Vehicle Rental and Leasing Avis
Avis

Avis review: Poor customer service

T
Author of the review
10:43 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I booked my RSVP online and received a confirmation email. I attempted to pick up my confirmed car RSVP, and I was denied rental. I was rudely informed that there were no vehicles available. It was instructed that cars at the Airport will need a 24-hour RSVP to guarantee rental agreement. Customer service representatives stated that 3rd party vendors are the worst and they aren't able to see accurate number of available cars. It is frustrating because there was plenty of cars in the parking lot. Someone should be training and monitoring team members. I wasted five hours waiting for a car rental.

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  1. Avis Contacts

  2. Avis phone numbers
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    USA & Canada
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    20%
    Confidence score
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    More phone numbers
  3. Avis emails
  4. Avis address
    Six Sylvan Way, Parsippany, New Jersey, 07054, United States
  5. Avis social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 09, 2026
  7. View all Avis contacts
Avis Category
Avis is ranked 8 among 86 companies in the Vehicle Rental and Leasing category
#06 U-Haul International U-Haul International #07 Turo Turo #08 Avis Avis #09 Budget Rent A Car Budget Rent A Car #10 CarTrawler CarTrawler

Most discussed Avis complaints

Outrageous debit on car scratch
1
(opinions to this review)
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