Avas Flowers’s earns a 1.8-star rating from 6 reviews and 268 complaints, showing that the majority of customers are dissatisfied with floral arrangements.
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Peach & white sympathy spray
I ordered the "premium" Peach & White sympathy spray for my sisters funeral with the sympathy card $3.99 and two sashes $9.99 each. The picture depicted on the website is of the "deluxe" arrangement and has approx. 50 flowers in it. The arrangement I received as the "premium" arrangement had approx. 35 flowers in it! It also had a sloppy handwritten card pinned to the ribbon bow and NO sashes! Instead they glued and stapled the words Beloved Sister and Aunt to the ribbon bow! Very very poor quality! For this, I paid $204.00! After contacting Avas numerous times, they offered what seams like their usual $10.00 credit and a $20.00 store credit (for the sashes that I never received?), like I'll ever use this company again! My daughter ever sent pictures of the awful arrangement and Avas said that it was an acceptable substitution! Well, it is unacceptable to me for the $204.00 I paid!
Obviously quality and customer service means nothing to Avas! Close your doors Avas! You should not be allowed to be in business!
My sun moon and stars floral arrangement
I called to place an order for the above item. Blue Vase, Blue Ribbon Blue Flowers with Yellow Roses and Lillies. I asked that it be upgraded as the original order was $49.99. What was sent was a clear Vase, Ugly Ribbon that was wrinkled, Red roses that were fully open, The bouquet was very unprofessional and not what I had ordered. My bank account was charged $93.00 I've contacted them on numerous occasions and even provided a picture of what was sent, their resolution before being put on hold indefinitely was to credit an account with a $10.00 credit on a future order. Trust me, there will be no future order from this company. They knew of my complaint said they would resolve it and never even bothered to call. Attached is a picture of the $93.00 flowers
Refusal to refund full amount
2-4-17
At 11:20 A.M. CST I ordered an item for same day delivery. Around 2 PM I received a text that they could not deliver same day. I called and was offered a delivery on Monday 2/6. This was not acceptable so I requested a refund. I was offered $39.99 refund for my purchase of $53.94. They said because I ordered AFTER the 12:00 cutoff I could only get a partial refund. So what did they do for the $13.95? NOTHING. I placed my order before the cutoff. I cannot control when they received it.
As of 10:00 pm today, no money has been credited back.
Please research this and have the full amount back in my account asap,
Thanks
I ordered flowers from Avas Flowers September 19 to be delivered September 20 for my daughter and son-inlaw's anniversary On September 20. I received an email that the flowers were delivered at 5:07. My daughter called the next day that the flowers were not delivered to her address. When I called Avas the same woman said that the were delivered at 5:07 on Sept 20. I told her that my daughter never received the flowers. She said, again the flowers were delivered. I looked up Flower Tech Center, Inc, owner Brian Cellier and his email address is cbrian@avas. But, His phone #
is [protected], I intend to call him. Join me!
Judy Nichols
Avas Flowers. LIARS! "F" rated on BBB! The WORST Florist I have ever used! I placed an order with Julio he LIED to me! The main flowers shown on the item a chose are “Orange Tiger Lilies” I asked him to talk to the designers to make sure the “Lilies” were in stock and he assured me they were and he would check, LIES! They arrived with no “Orange Tiger Lilies” at all! After several emails and calls, they laughed at me in broken English and refused to let me speak with a Manager! I called back, Eric CS Manager answered, he was very rude and didn’t care that I was LIED to and very unhappy with the Flowers! You can’t leave a bad review on their review page so all you see is positive, deception! NIGHTMARE!
This is another Example of Being taken advantage of . The PHone Records will show when Ordered was Placed . Looks to Be another Rip Off SCAM for doing absolutely Nothing !
unreliable company
I needed my flowers for a special event! It was a birthday surprise for my grandmother!
Before placing an order I contacted AvasFlowers customer service and asked about the delivery and they assured me they'll deliver on time. So I placed an order.
On the estimated date nothing arrived and no matter how many times I've tried to reach these guys via phone they did not pick up.
Flowers finally arrived next morning but I refused to accept them and demanded a full refund. They still owe me!
Will never use this company ever again! They extremely unreliable!
The company posted wrong advertisement and in reality provided expensive flower arrangements
I have found the advertisement of Avas Flowers and we fell in love in their flower arrangements. Guys, it was scam, because they advertised good flower arrangements for good price, but instead of it you will get expensive and bad-quality stuff. I was completely disappointed and decided to warn other customers about such rip off. You won’t be satisfied with the provided services and flowers. Avoid this company at all costs.
They took additional charges for the services
I placed the order on the website of Avas Flowers. I placed the order and there was nothing about the fees for the placing the order and for the delivery. I paid for the order, but they automatically charged me for additional services, but no one informed me about them. I was shocked that I needed to pay for such services. They must indicate it on the site, because they misled the customers. So, check all their charges and ask them before you place the order.
Rude, unprofessional rep
I ordered flowers from Avas Flowers. But at the estimated day I received phone call from stupid rep of this company. He informed me that they wouldn’t deliver flowers, because the person to whom I wanted to send flowers wasn’t in this hospital. But my friend was, and I have no idea why the rep behaved like ### and refused to deliver flowers. He spoke really impolite and almost hung up in the middle of conversation. Don’t buy or order flowers from them. Really rude and nasty company.
Flowers were not delivered before 12:00 as promised, so you missed the funeral service! No flowers were delivered before 12:00 and still haven't been last I checked at 1:30pm. I expect full refund for this and thanks for ruining my mother's funeral.
Spending over $100 on flowers and balloons to get ripped off! This company should be banned from doing business! The flowers were grocery store quality and a few roses do not equal a "Luxury Grande" bouquet. No balloons were delivered at all. This company is a fraud!
Received a flower arrangement completely different then what was ordered a blank card and no chocolates it's just horrible you would do something like this on a special occasion like mother's day
On 4-27-23 I ordered a flower arrangement but was sent something totally different! Not even close! Pictures below the one I received is the one on the left 7 roses and the one on the right is what I ordered! It was called she’s got style,she’s got grace
Ordered a full color birthday bouquet. My wife received an ALL WHITE bouquet. It was not even close to representative of what was ordered. When contacting customer service, the offered a $10 credit for my inconvenience.
We are a fulfilling florist - and quite frankly we have come to a conclusion that this outfit is a scam! Over and over we hear and see issues with their orders, order values (sender not getting what they pay for), as well as incorrect information being transmitted to us.. Avoid this service at all costs to avoid being cheated!
Today September 17 my son's birthday, ordered from Avas flowers and balloons to be delivered, wasn't done, they had phone numbers both mine and my son's, no calls, delivery wasn't made I'm very sad and disappointed 😢 😞 😕 so was my son.
I purchased huuuge casino games chips
a lot but i didnot received chips too many times and i also purchased diamonds today but not received three times please solve the issue
Trying to check status of order #7073490. It never arrived.
I ordered two valentine deliveries from Avas Flowers. First email was after expected delivery. Four days, lots of emails, useless credit codes and still no delivery!
It is a scam.
When you use a discount and enter your e-mail address, you are allowing your billing information (in very hidden terms and conditions) to be used by AvasFlowers.com to send you promotions at a $15 per month charge. Go to Google and enter their name and you will see that it is a scam.
This email is to advise that I ordered some flowers today to be delivered to my wife. The order number is 6804409, and it was supposed to be delivered to my wife's employment. The message stated the flowers were delivered to her, and she did not receive the flowers nor did anyone sign for the flowers. I would like to get my money returned to me.
I wanted to send flowers to a sick friend in Jarrell, TX. I requested the flowers to be sent on 4/8/19. Order #5996483. They were never delivered! I've tried numerous times to contact the company via phone, but everything is automated and I have been disconnected every time. I have not be able to speak with a person. I would like my money back.
I placed an order for flowers on the morning of 01/29/2018 and cancelled the order on 01/29/2018 at 9:53 PM within 24 hours as their cancellation policy states. I contacted them multiple times to cancel and did not receive a response. My order number was 4933418 and I am requesting to be refunded $66.93 which is what I paid for the item.
Overview of Avas Flowers complaint handling
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Avas Flowers Contacts
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Avas Flowers phone numbers+1 (877) 638-3303+1 (877) 638-3303Click up if you have successfully reached Avas Flowers by calling +1 (877) 638-3303 phone number 0 0 users reported that they have successfully reached Avas Flowers by calling +1 (877) 638-3303 phone number Click down if you have unsuccessfully reached Avas Flowers by calling +1 (877) 638-3303 phone number 0 0 users reported that they have UNsuccessfully reached Avas Flowers by calling +1 (877) 638-3303 phone number
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Avas Flowers emailscontact@avasflowers.com100%Confidence score: 100%Supportlinigo@avasflowers.com100%Confidence score: 100%Supportnhermosillo@avasflowers.com100%Confidence score: 100%Support
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Avas Flowers address300 Corporate Drive, Mahwah, New Jersey, 07430, United States
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Avas Flowers social media
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Avas Flowers contacts
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