Having problems with AutoAnything?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Customer Service

6602 Convoy Ct, Suite 200
San Diego, California
United States - 92111

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AutoAnything.

We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
AutoAnythingDishonest company

AutoAnything is the worst company I've ever dealt with. Apparently, I am not the only dissatisfied customer. I placed an order for floor mats on 09-18-12. As of today, 8 days later, my order has not been processed or shipped. I contacted customer service and spoke to a rude and clueless person who tried to tell me these floor mats were made to order. He continued to try to convince me that these floor mats weren't even made prior to my order being placed. Are you kidding me? Floor mats that are made to order?!!! He proceeded to tell me that these floor mats were NOT in stock and were being sent from the manufacturer. After reading many reviews, it appears that this company doesn't have anything in stock and is merely a middle man that Drop Ships!! I was told that if I wanted to cancel my order it would take 24-36 hours to process that and another 5 business days to get my money returned. How can this company still exist doing business like this?!!! Luckily I paid with Paypal and have filed a complaint with them. It might take a week or so for me to get my money back, but I DEFINITELY would NEVER buy from this company again. Take this as a warning and save yourself grief. Don't use AutoAnything!!!

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    AutoAnything.comPoor service

    I purchased brakes for my car. They sent the wrong ones. When I complained, it took almost a week to get back to me. Then they refused to send out new ones until the old ones had been returned, despite having my credit card information to collateralize the brake pads. Don't buy from them! It is not worth it!

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      • Au
        AutoAnything. Dec 07, 2010

        Hello,
        I apologize for your experience. We are passionate about our Customer Service so please contact me directly and I will see to it that your issue is resolved to your satisfaction. You can reach me direct at [protected] or [protected]@autoanything.com.
        regards,
        Clark Kreston
        Customer Service Manager

        0 Votes

      AutoAnythingDelay on parts

      I have now been waiting nearly a month for EBC brake pads from AutoAnything. This pathetic company should be named AutoNothing! I was lied to about shipping dates and honestly question if I will ever receive the parts. I have attached an email about a delay in shipment. I was told two days prior to this email that the parts had already shipped. I will NEVER buy anything from this terrible company again. Consider this your warning. Do not order anything from them unless you want your project to sit on hold.

      Delay on parts

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Mr
          Mr. De Jesus Oct 22, 2012

          I ordered twwo weeks ago a pair of seat covers: order #[protected]-AK/HI for my dodge dakota 2011.I am willing to pay the shipping ($15.80).
          I am also wish to order a Pop & lock tailgate lock part # PL3600. Of coarse I will pay the shipping for this too.
          Please consider my order as soon as possible.

          thanks

          Julio C De Jesus
          Ext.Jardines de Coamo
          Calle 10 HH09
          Coamo, Puerto Rico 00769

          0 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        AutoAnything — Difficulty obtaining credit for wrong items sent

        This company claims to be the lowest price for car brakes, then when you order, they use a company...Centric...

        AutoAnything — Low price guarantee

        AutoAnything advertises a "Low Price Guarantee" along with free shipping. What the customer finds upon closer...

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        AutoAnythingSent wrong parts

        I ordered Hawk brake pads for my car from the AutoAnything web site. Using their web form, you simply provide the make, model and year of your car and they are supposed to ship out the correct parts. They sent the wrong parts, which I didn't discover until more than 30 days after I received them, as I didn't need to install them right away. Once I found out their mistake, I attempted to return the pads for the correct ones. They wouldn't budge from their 30 day return policy, even tho they were the ones that made the mistake. They basically just quoted from their rule book and would not listen to reason. I will not be using them again.

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          The complaint has been investigated and
          resolved to the customer's satisfaction
          Resolved
          Anything AutomotiveComplete lie

          Anything Automotive lies, mis-informs, and skips titles.

          First, they told me that the Transmission was out on my Cavalier among numerous other things and that it would cost a few thousand dollars to fix. This was a complete lie!!!

          Since, I could not afford to fix the Cavalier they told my father that they wanted to help me out since I was a single mom and needed a dependable car. So, they offered to take my Cavalier and $1, 600.00 for a Ford Windstar that a family member had previously. It had a new Transmission in it, new brakes, etc. WRONG!!!

          When we transferred the title we found out that they never put the title in their name, so we had to pay for the late fees. It is illegal to skip titles.

          I only had the Windstar a few months when the Transmission went out and there was a problem with the brakes. It took them 3 weeks to 'fix' the van. So, I was stuck without a vehicle for 3 weeks in the middle of winter. I had to pay for the brakes and the transmission.

          When I got the vehicle back the Check Engine light was on and the alignment was way off. And within a few weeks the transmission started slipping again. I took the van back since the transmission had a 30 day warranty. However, they would not honor the warranty and fix the problem correctly.

          Now, the transmission went out completely and I'm stuck without a vehicle and no way to fix this piece of crap or buy a new vehicle.

          Add your opinion

            By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

            • Td
              tdawg Jun 16, 2009

              You have the wrong company listed. www.autoanything.com does not sell transmissions.

              0 Votes

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Resolved
            AutoAnything.comAwful service

            I purchased a set of 4 WeatherTech in-channel window visors for my 2009 GMC Acadia in January 2009. The front set snapped into the window channel without adhesive and work fine. The rear set includes a thin layer of adhesive film on the flange designed to fit into the channel and adhere to the widow weather stripping. Unfortunately, the visor flange is rigid and does not allow the adhesive to remain adhered to the rubber stripping.

            A few weeks after installation, I contacted the AutoAnything.com (on-line retailer) to inform them that the rear visor wouldn't adhere well and was causing my window to leak. They contacted the manufacturer who then sent out a replacement set. I installed the new set, only to have both fail a few weeks later. They both fell off of the truck because of the poor design -- the adhesive strip is not enough to hold them in place. (I have installed window visors on no less than six vehicles in the past and have never had a problem. This problem is not due to installation error, but from a poor design.) After the second set failed, I contacted AutoAnything and asked for either a refund or a set of visors made by a different manufacturer since the WeatherTech product was a faulty product. After multiple e-mails and phone calls, Autoanything replied stating that the manufacturer will not replace the product since they replaced it once and then offered to sell me a replacement at a reduced price. I replied that this was unacceptable and that I should not have to purchase a replacement for a product that has failed twice within a couple of months. I asked for a manger to contact me to discuss the issue or that I would file a formal complaint. That was a week ago. AutoAnything has refused to reply.

            Bottom line is that I paid a premium price for a product that does not work and the company will not stand behind the product. AutoAnything will not refund or replace the faulty product, which fails within two months . AutoAnything states that their return policy is 30 days. This is not a return for dislike of the product (I actually like the styling.), but a return due to product failure (twice). Autoanything is not an honorable company if they hide behind a 30 day return policy instead of standing behind the products they sell. They are ripping off customers instead of honorably serving them.

            Add your opinion

              By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

              • Tr
                Troy Colby Feb 16, 2013
                This comment was posted by
                a verified customer
                Verified customer

                I also had a problem with autoanything. THEY WILL NOT BACK THE PRODUCTS THEY SELL!!! I ordered a grill guard for my dodge pickup. Then less then one hour after i ordered it from autoanything i find same grill for less money. So i called Autoanything and told them.I was told they could not beat that price so I told them to cancel the push guard and they said no problem they would credit my card, now remember I called them less than an hour ago and ordered it, the order should have been easy to cancel. I believe the problem was they just did not cancel the order that is plan lazy. Any way two days later a charge of almost 500 dollars was on my card. So I called and long story short they wanted 15% restock fee even though I felt they were told to cancel the order in time. . Anyway I
                have no problem with the restock fee and i mean no problem with the restock fee. Then they told me it would be $280 to ship back and the15% restock fee. All that together it was almost the full price of the guard.So i told them I will just keep it and will never order from them again and they did not care.SO JUST BUY STRIGHT FROM THE MANUFACTURE THEY HANDLE PROBLEMS WITH MORE CONCERN.

                0 Votes
              • Sa
                Saud M Alharbi Aug 07, 2014
                This comment was posted by
                a verified customer
                Verified customer

                Try carid.com, they do have purchase protection plan, and offer replacement and warranties.

                0 Votes

              AutoAnything.com — Never fall for this business!

              I'm saying this after i have experienced of the business scam called "auto anything". I ordered truck...

              AutoAnything.comDelayed delivery! Made me wait for a month!

              I had some research on this company before i purchased my order. Their website is shows the right info, so i ordered on them Toyota mufflers for my rav4. The ordering process was fine, but i was quite alarmed when they did not even call me to check on my order. So i called on them and the rep just said that they do not have any available mufflers for RAV4 yet. I was sooo frustrated to hear that because they said it was available in the site. So i had to wait for ONE FREAKING' MONTH for my parts! Ill never, ever purchase any parts from them again!!!

              Add your opinion

                By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                • Jo
                  johnny ola Jul 26, 2007
                  This comment was posted by
                  a verified customer
                  Verified customer

                  This is one the best Internet companies I have ever dealt with. Best prices, Great service, Quality products, and Friendly customer service. I would highly recommend them to everyone.

                  0 Votes
                • Jh
                  jhguguy May 04, 2009

                  i also ordered an intake from them. it took them 2 months to deliver. i highly suggest noone buy from them ever.

                  0 Votes
                • Jh
                  jhguguy May 04, 2009

                  i really love the backorder story. were trying there best. hahahhaa

                  0 Votes

                AutoAnythingToo much dust

                I have purchased an EBC green stuff brake pads last month from AutoAnything. I've seen that they have the lowest price compared to other local stores and online shopping companies but they have the same brand and product so I decided to get my part to them. I got my part that easy from the ordering to the delivery but when I got it, it's not the same one as advertised, neither do I know if they are giving the same one to other customers.

                I have it stucked on my car and after a few weeks of using it, I found out that it's getting much dust not like the one I bought from a local store here. It's better that I got one on the same store I guess. I won't try other products from them. I'm not happy.

                Add your opinion

                  By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

                  • Wh
                    what up Sep 03, 2009

                    I purchased an overhead console from them only to not have it shipped and then they wont refund the money sent.

                    BAD COMPANY do not do business with them.

                    0 Votes
                  • Wo
                    woodman906 Aug 21, 2019
                    This comment was posted by
                    a verified customer
                    Verified customer

                    I have been trying to return an item and the email address will not work ./so Iwent to help expert and was told to grt out my credit card and pay!

                    0 Votes

                  IN THE NEWS

                  Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
                  If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
                  One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
                  A consumer site aimed at exposing unethical companies and business practices.
                  ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
                  You'll definitely get some directions on how customer service can best solve your problem.