I have called the 800 number once a day for 5 days. The manager who rang my order up in the Au Bon Pain in Union Station in Washington DC admitted, when I showed him, that the cherry danish had a problem with it. A customer several behind me in line told me to get going, I was taking too long. I said that since he, the customer behind me, was not paying for the product, that I had a right to politely point the matter out to the manager, who said that he was aware of it and had "told them" whoever the "them" refers to. The customer behind me continued to insult me, he was in a suit, he had a salad to purchase but seemed in no hurry. I told the manager that I did not want the product, I placed it next to the manager in its plastic bag, and eventually with the other customer obviously being favored by the manager, I took the product and gently placed it in the trash to prevent re-selling. Why not just remove an item or items of the same genre if there is a problem? Instead, sell the product to a senior citizen. SHAME. I offered to call the local news media to get cameras to the store, which I have patronized for many years, as do many Amtrak and Greyhound and MARC commuters. SHAME.