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Tony Roma's Customer Service Phone, Email, Contacts

Tony Roma's
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www.tonyromas.com/location/westmount

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Tony Roma's Complaints 5

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Tony Roma's Me and my fam had Tony Roma's gift cards and we went to the place on August 1 to get some take out

Me and my fam had Tony Roma's gift cards and we went to the place on August 1 to get some take out. But the waitress said they can't take the gift cards coz they got new management and the signs say they won't take gift cards bought before November . It was a bummer.

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Tony Roma's Me and my fam went to Tony Roma's on April 17th

Me and my fam went to Tony Roma's on April 17th. We had a $75 gift card but couldn't use it. Our grub costed more than $100. The server gave us the head office digits, but the mailbox was full. We can't reach the "head office". A senior on a fixed income gave us the card as a Christmas present. I reckon gift cards don't expire or become null in Alberta.

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Tony Roma's I got Tony Roma's gift cards but when we tried to use them, the restaurant said no because they got new owners

I got Tony Roma's gift cards but when we tried to use them, the restaurant said no because they got new owners. The card rules don't say they're no good if the business changes hands and they don't expire. We got $250 worth of cards. They should let us use them to pay for our food.

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Is Tony Roma's Legit?

Tony Roma's earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Tony Roma's to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Tony Roma's is known for their high standards and safety. If you're thinking about dealing with Tony Roma's, it's wise to check how they handle complaints.

We found clear and detailed contact information for Tony Roma's. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for tonyromas.com can be seen as a positive aspect for Tony Roma's as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Tony Roma's's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Tonyromas.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Tonyromas.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Tony Roma's protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Tony Roma's Me and my wife went to Tony Roma's in Westmount, Edmonton AB

Me and my wife went to Tony Roma's in Westmount, Edmonton AB. We had a good meal, but when I tried to use a $50 gift card, they said no. The waiter talked to the boss, but it didn't help. I think that when you buy a gift card, it's like a deal between you and the company, not the owner of the restaurant. I don't know how they pay their bills, so that's not my problem. The card doesn't have an expiry date, so it should still be good even if the owner changes.

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Tony Roma's Me and my wife went to Tony Roma's on Sunday July 12th for lunch and the staff was really nice and the food was good

Me and my wife went to Tony Roma's on Sunday July 12th for lunch and the staff was really nice and the food was good. But when we went to pay, they said we couldn't use our $50 gift card unless we bought it from that same restaurant which is privately owned. They told us to call or email to try and redeem it but the email doesn't seem to work and we haven't heard back from the phone number. I thought that a Tony Roma's gift card should work at any Tony Roma's but maybe I'm wrong. Is this restaurant breaking the rules? Let me know.

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Ricky Senters
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Oct 22, 2023 11:31 pm EDT
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Me and my kids was at tony romas yesterday and our waitress by the name Chris was very unprofessional. He smelled of Marijuana and even had the ordasity to ask if I smoked. Can not believe this guy. I asked him not to talk about drugs in front of my kids and he started mumbling about white privilege. Somebody better do something about this guy.

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About Tony Roma's

Tony Roma's is a well-known restaurant chain that specializes in serving delicious and high-quality ribs, steaks, and seafood dishes. The restaurant was founded in 1972 in North Miami, Florida, and has since expanded to over 150 locations worldwide.

One of the most notable features of Tony Roma's is their signature ribs, which are slow-cooked to perfection and basted with their famous BBQ sauce. The restaurant also offers a variety of other menu items, including steaks, seafood, burgers, salads, and more. All of their dishes are made with the freshest ingredients and are cooked to order, ensuring that each meal is of the highest quality.

In addition to their delicious food, Tony Roma's is also known for their warm and inviting atmosphere. The restaurant features a cozy and comfortable dining area, complete with rustic decor and friendly staff. Whether you're looking for a casual lunch with friends or a romantic dinner for two, Tony Roma's is the perfect place to enjoy a delicious meal in a relaxed and welcoming setting.

Overall, Tony Roma's is a top-notch restaurant chain that offers delicious food, excellent service, and a warm and inviting atmosphere. Whether you're a fan of their famous ribs or are looking to try something new, Tony Roma's is sure to satisfy your cravings and leave you feeling satisfied and happy.

Overview of Tony Roma's complaint handling

Tony Roma's reviews first appeared on Complaints Board on Jun 10, 2023. The latest review Me and my fam had Tony Roma's gift cards and we went to the place on August 1, 2020 to get some take out was posted on Jun 18, 2023. Tony Roma's has an average consumer rating of 1 stars from 5 reviews. Tony Roma's has resolved 0 complaints.
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  1. Tony Roma's Contacts

  2. Tony Roma's phone numbers
    +1 (780) 488-7427
    +1 (780) 488-7427
    Click up if you have successfully reached Tony Roma's by calling +1 (780) 488-7427 phone number 0 0 users reported that they have successfully reached Tony Roma's by calling +1 (780) 488-7427 phone number Click down if you have unsuccessfully reached Tony Roma's by calling +1 (780) 488-7427 phone number 0 0 users reported that they have UNsuccessfully reached Tony Roma's by calling +1 (780) 488-7427 phone number
  3. Tony Roma's address
    106-111 Ave Groat Rd, Edmonton, Alberta, T5M 3L7, Canada
  4. Tony Roma's social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Tony Roma's Category
Tony Roma's is ranked 69 among 205 companies in the Restaurants and Dining category

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