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CB Telecommunications AT&T Complaints #1102-1121
AT&T

AT&T review: telephone service

R
Author of the review
3:05 pm UTC

Around Oct I went to get my phones upgraded. I went to the store in Cleburne tx. I ask the clerk if they did the free phones with 2 yr contract? He said yes. He showed me the phones that qualified. I ask him three times while I was there to make sure I was getting free phones with 2yr contract because there printer was down and they couldn't give me a copy of my contract. When I received my phone bill they had me on the next program where you made monthly payments on the phones. I tried several times to talk to a manager when I did they said I would have to go to the store to correct it. When I went to the store three times they said they didn't have contracts anymore that I would have to call there office.i offered to give the phones back to settle the problem, they said they didn't want them back. After getting the run around for two weeks and getting nowhere I went with another carrier. Now I got a bill from AT&T for 1374.56 for the phones they wouldn't take back. I tried to give the phones back and I don't think I should have to pay for phones that are useless to me that I tried to return.

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    Jun 09, 2026
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