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Your company has an employee that intentionally goes out of his way to write people up or get them terminated for policy and procedure he changes weekly. I wonder who oversees Ronald Smith in DFW. How many inspectors and third party crews has this man and his unethical practices impacted? Y’all should really look into who you let run around in the field. I don’t personally like or care for many people in life but I would never get them blacklisted. How do I go about opening an investigation into his position?
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Scalefast and Wizards of the Coast have completely ignored you regarding your order. You can expect to see their name on your statement since Scalefast is in fact responsible for payments for Wizards' products. And yet, there has been no communication from them which is quite poor. Given that calling Scalefast cannot be productive, please get in touch with Wizards of the Coast’s customer support team and give them your order number. Should they fail to sort out the problem in reasonable time, do not be afraid to make a chargeback with your credit card provider so as to get your money minus their inefficiency.