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CB Mobile and Cell Phones Assurant Solutions
Assurant Solutions

Assurant Solutions review: Cell phone insurance claim.

K
Author of the review
1:01 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Hello tried having my device repaired through Assurant who is my t mobile cell phone insurance carrie I have the have a 360 plan that is supposed to fix or replace my phone in which I tried having the phone screen fixed but, they did not have a place to fix the screen within 100 miles of where I live. I was forced to file a claim to replace mhy phone. The initial discussion was to replace my Galaxy s22 ultra with a Galaxy s23 ultra. However, when the phone arrived it was a Galaxy s22 plus which is missing multiple features that my current phone has including a stylis taht I use daily for business and it has 5 cameras The replacement phone has 3 cameras, no stylis and is much smaller. I have called to discuss the discrepency in which they claim they do not have my original phone nor do the have the updated version. They only said to return the phone they sent out. I pay monthly and have been with t mobile since 2014 with 5 established lines.

The Claim Number: [protected]

Protection Program: Protection360

Mobile Number: 562‑212‑8834

Device: SAMSUNG Galaxy S22 Ultra 5G 512GB Green (IMEI: [protected])

Desired outcome: Replace my phone with the same phone or better.

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  1. Assurant Solutions Contacts

  2. Assurant Solutions phone numbers
    +1 (800) 550-2827
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    Canada, Kingston, ON
    +1 (800) 852-2244
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    Customer Service
    +1 (305) 253-2244
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    Head Office
    +1 (888) 901-6377
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    Life Claims
    +1 (800) 432-8612
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    Renters Insurance Information
    +1 (613) 634-9984
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    Canada, Kingston, ON
    +1 (416) 733-3360
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    Canada, Toronto
    +33 442 916 204
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    France
    +49 696 657 580
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    Germany
    +39 230 462 400
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    Italy
    +34 912 682 900
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    Spain
    +86 105 963 6797
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    China
    +54 114 121 8666
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    Argentina
    +55 114 197 9400
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    Brazil
    +56 22 907 200
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    Chile
    +52 555 000 1800
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    Mexico
    +1 (787) 250-6470
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    Puerto Rico
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  3. Assurant Solutions emails
  4. Assurant Solutions address
    11222 Quail Roost Drive, Miami, Florida, 33157, United States
  5. Assurant Solutions social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2025
  7. View all Assurant Solutions contacts
Assurant Solutions Category
Assurant Solutions is ranked 19 among 136 companies in the Mobile and Cell Phones category
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