Menu
Write a review
File a complaint
ARCO

ARCO review: Unethical behavior

D
Author of the review
7:30 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have been refueling at the ARCO gas station, that is located on Mariposa Road; in Victorville, CA. for over 10-years; now, and recently; I have been having trouble with getting my change back from the Cashiers/Attendants. One Cashier; named Ulices is blatant about keeping any and all coins, and has withheld almost a quarter in change from me... a few pennies here, a nickel there. Then on April 23, 2021 between 12:43 p.m. and 1:00 p.m. another new Cashier (Hispanic male) questioned me; as to why I wanted 22-cents in change back from my fill up. I paid $15.00 dollars, and I ended up only needing $14.78 in gas, so I went into the ARCO on Mariposa Road, to get my change, and in an almost seemingly mocking tone; the man behind the counter asked me why I wanted my 22-cent, and stated that it's only 22-cents. I do not appreciate this behavior. How do I know, that he's not pocketing this change, and making a profit off of customers?

Desired outcome: Either spoken to regarding keeping customers' change or removed.

0 comments
Add a comment

More ARCO reviews & complaints

ARCO - Took all my money off debit card 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ARCO - bad gas 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ARCO - stole my money 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
ARCO - rude service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all ARCO reviews and complaints
  1. ARCO Contacts

  2. ARCO phone numbers
    Click up if you have successfully reached ARCO by calling +1 (800) 761-9670 phone number 0 0 users reported that they have successfully reached ARCO by calling +1 (800) 761-9670 phone number Click down if you have unsuccessfully reached ARCO by calling +1 (800) 761-9670 phone number 0 0 users reported that they have UNsuccessfully reached ARCO by calling +1 (800) 761-9670 phone number
    Prepaid Gas Card
    Click up if you have successfully reached ARCO by calling +52 664 423 2726 phone number 0 0 users reported that they have successfully reached ARCO by calling +52 664 423 2726 phone number Click down if you have unsuccessfully reached ARCO by calling +52 664 423 2726 phone number 0 0 users reported that they have UNsuccessfully reached ARCO by calling +52 664 423 2726 phone number
    Mexico, ProFuels
    Click up if you have successfully reached ARCO by calling +52 656 686 2228 phone number 0 0 users reported that they have successfully reached ARCO by calling +52 656 686 2228 phone number Click down if you have unsuccessfully reached ARCO by calling +52 656 686 2228 phone number 0 0 users reported that they have UNsuccessfully reached ARCO by calling +52 656 686 2228 phone number
    Mexico, Del Rio
    Click up if you have successfully reached ARCO by calling +1 (800) 322-2726 phone number 0 0 users reported that they have successfully reached ARCO by calling +1 (800) 322-2726 phone number Click down if you have unsuccessfully reached ARCO by calling +1 (800) 322-2726 phone number 0 0 users reported that they have UNsuccessfully reached ARCO by calling +1 (800) 322-2726 phone number
    Customer Service
    Click up if you have successfully reached ARCO by calling +1 (800) 348-7959 phone number 0 0 users reported that they have successfully reached ARCO by calling +1 (800) 348-7959 phone number Click down if you have unsuccessfully reached ARCO by calling +1 (800) 348-7959 phone number 0 0 users reported that they have UNsuccessfully reached ARCO by calling +1 (800) 348-7959 phone number
    Fleet Card
    More phone numbers
  3. ARCO emails
  4. ARCO address
    19100 Ridgewood Parkway, San Antonio, Texas, 78259, United States
  5. ARCO social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 24, 2026
  7. View all ARCO contacts