Arby's review: Store was open with at least 3 employees inside and no one would take my order or answer drivethru

I went to the Arby’s on 4030 S Great Southwest Pkwy Grand Prairie, Texas. No one never ask to take my order in the drive-thru. At least three employees was inside, store lights in, but would not communicate with me. This was during regular business hours. This was on 4/24/23 at 7:30pm. They continued to watch me and another car look to see if they were open. All outside lights were on and no one attempted explain to us why we were not being waited on.