Applebee's Restaurantsservice

1
D Nov 12, 2018 Review updated:

11/12/18 I took my daughter for her 26th birthday to her favorite restaurant, Applebees. We have celebrated her family birthday here since she was little.
When we went into the restaurant Mt. Laurel, NJ, I informed the server it was my daughter's birthday and when we ordeeed dessert, would get please sing.
Dessert was delivered, no song, clapping or recognition as I had requested.
There were no more than three other tables and two patrons in the bar area, not crowded in the least.

When I brought this to the servers attention, her response was "oh, sorry." That was it.
This may seem trivial, however it was very disappointing. The server made no other to attempt to perhaps maybe make it up.
Really, really terrible customer relations for a "family friendly neighborhood" restaurant.

Responses

  • Ph
    Philly2019 Nov 12, 2018

    If you're too lazy to cook a birthday dinner for your daughter, don't complain when the restaurant forgets a very minor thing like "song, clapping or recognition."

    0 Votes
  • SubSquirrel Nov 12, 2018

    Okay, a chain restaurant is her favorite. She needs to get out more. 26 and expecting the servers to sing Happy Birthday is a little childish. You could have asked a manager or told the server you still wanted the song.

    If you get this angry over a trivial issue, as you said, then life will be tough for you. She didn’t get her song. You could have embarrassed her and sang the song. The other tables may have joined in singing.

    Next time you’re disappointed, think of a way to make someone happy instead of bitchingand ruining their special day.

    -1 Votes
  • SubSquirrel Nov 12, 2018

    @SubSquirrel Censored b I t c h I n g

    -1 Votes

Post your comment

    In The News

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem