CB Fast Food Chains Applebee's Complaints #2-21

Applebee's review: Poor customer service

Lessonae of Richmond, US

Mar 05, 2024 12:59 am UTC

Verified customer

On Thursday, February 28, 2024 around 8:30 pm my friend and I went to the Applebees located in Chester VA. We were seated upon entering, however we were seated next to a large party. We sat there for over 15 and was never addressed by wait staff nor management. My friend got up to ask who was waiting our table and was given they didn't know. If that wasn't bad enough a manager had the nerve to say she saw us just sitting there. I was hungry but that ordeal made me just leave. I do think so retraining is needed.

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