AOL

AOL keeps deleting words they will not allow yet, it is about topics that are being addressed. Any time I try to say aborted babies, they delete it. They won't let us use the word kill, or abort or victims. They won't let us answer but only to their liberal agenda. They are being unfair and blocking free speech.

They do this everyday. They are only serving Democrat platefroms, and won't allow us to share our differences and viewpoints.

AOL has become a disgusting and lewd website. The fake news is rampant and the constant articles about Republicans and Trump and allowing comments, but never anything about the left. When they do, the comments are blocked. I currently have no other place to go. My email address is from Verizon, and when they pulled out of California, Florida and Texas about 7 years ago and stopped providing triple plat services, they dumped all email address onto AOL free email service to keep them alive. I can't lose this email because I've had it 30 years and is business contact. So, I'm kinda stuck using them for now. But what is much worse are the ads that appear and that they allow. There are so many inappropriate ads that you can't have children around when you are on the website. Yesterday, after the first minute to change some settings on the email and ad a filter. As I go to their main site, the first ad is a young woman lying spread eagle on an exercise mat with half t-short and very small and thin shorts with camera angle on her vagina. The ad said something about Embarrassing Pictures. I'm not a prude, but this is inappropriate to be showing 24/7 on any website of AOL or any other provider! These people are so tone deaf, which is why they have limped along and done so poorly. They don't do anything else very well either. The email service is terrible, their SPAM filters do not stop all SPAM, and there is no real help you can get. I'm surprised they've lasted this long over the years. They are poorly managed and these disgusting people should be out of business.

I have been a long term positive customer of Aol since the beginning. Despite complaints from others, I find this platform easy to use, and usually I do not have too many comments or complaints to note. But gradually I have lost all interest when trying to read Aol news content. I learned the majority of Aol news content is curated from other sources, strongly favoring the left (wording that attempts to influence an audience by appeals to emotion or stereotypes) I have also learned Aol is now blocking out certain comments by others because Aol viewpoints are not in line with their own (similar to what Twitter does constantly, and similar to how China and Russian media news stations influence their audience. The last time I checked, we still live in a democracy, and Aol needs to be reminded of this. If Aol wishes to be better, suggest leaving it up to the intelligent readers to make their own intelligent opinions (without liberal biased viewpoints). As I write this, I realize the liberal Aol writers have no real intention of doing better (but I sure hope I am wrong). If Aol wants to be better, Aol may wish use no more than 50% of the news stories from liberal biased sources, and 50% of the "same" news stories from the conservative biased sources (leaving it up to the readers to make their own decisions). Suggest using more neutral sources too, like BBC World News, and FOX News - either way - keep it neutral.

The AOL account I have had for over 20 years was hacked ([protected]@aol.com). The hacker changed the recovery email and I was not notified. I have been paying for AOL services to include 24/7 tech support via chat. AOL has repeatedly denied me access to tech support chat simply because I am in the military and stationed overseas. I just need my recovery email changed back to jesse.[protected]@gmail.com. The phone number should be changed to +[protected]. AOL technicians were happy to help me have my family illegally impersonate me to get my password changed but refused to honor a service I have been paying for the past 20 years.

I have made several attempts to contact AOL. My first problem pertains to billing: changing the card to bill from my credit card to my ATM card, and the second pertaines to my email. The most immediate problem concerns my email: I can't send any emails with attachments.

When I call customer service, I am informed that my "account is inaccessible" and they hang up. Note: when I asked to speak to a manager, the customer service representative refuses to transfer my call. I need assistance now.

I'm having issues with replying & writing emails on my phone. I hit reply & begin to write my response. Then if I pause or go back to correct something curser bounces down to the end of the email that was sent to me. Then I have to scroll back to what I'm writing& I can not see my whole email while writing it just the bottom of it. But the cursor keeps going back to the end of the last email I received, everytime. This is happening more then its not. Every so often it seems corrected& I'm able to write my whole email with out bouncing back down. But then it happens again. Also have trouble with commenting on Facebook. While I'm still typing comment,it dissapears & I have to start all over by going back to that person's Facebook page. This sometimes happens 3-4 times,before it doesn't dissapear. All of this is extremely annoying& I've read the other feedbacks & complaints,where others have same issue. This needs to be fixed or I will be forced to change internet carriers. I can't conduct any business emails on my phone with this issue still happening. So Please fix this annoying issue so it doesn't reoccur over & over again. Thankyou

i am tired of my comments being rejected for telling the truth and it hurts your narrative. ok it happens everytime i post a comment

Long ago...months... years ? AOL band my comments. I'd like to be reinstated . Please guide me thru the process and I'll give it a go. Thanks ! I didn't record my ban date but it seems like a year or 2 or 3.

I've turned to Aol, just to get heads up on relevant news, but it has increasingly become biased news coverage, but more so, have of the click-bait is revenue sources for AOL. Unless you/yahoo focus on unbiased news, and more of it, and start correctly labeling sites mainly to deluge clickers with ads, I will actively give such reviews on the internet. I don't face the same problem anywhere else. Come clean, at the very least.

Horrible and mean customer service!

Despues que ellos confirmaron que efectivamente yo era el dueño de la cuenta, me dijeron que si yo queria recuperarla tenia que hacerles un pago mensual para supuestamente tener mas seguridad en mi cuenta, cuando en primer lugar mi cuenta fue hackeada gracias a que ellos no tienen seguridad ni protocolos para que alguien que no sea el dueño de la cuenta, no tenga acceso a las cuentas de sus clientes o cambiar las contraseñas en vez de sencillamente cambiar mi numero de telefono. Yo uso ese emai to work and I would also lose all the data I have in my email of many years.

Account holder since 1995. Was recently hacked and the account was closed.

All customer service is in India. Not a problem. But they told me they can't open the account again, because I didn't provide "enough information." When asked what information I failed to provide, was told they are not authorized to tell me that. I'd have to write to AOL's legal department.

The woman was very rude and insisted there was nothing AOL could do.

F*ck off Verizon...or whoever owns you this week. You've cost me hours of lost time and thousands of email contacts LOST.

I'm disgusted with your political comments! I'm not on this site for ANY of your biased views!

Can't log to comments in after 25 years as an aol customer. I would dislike changing but I will move if access is not restored, I will be forced to move to the ugly breitbart.

E minibus crescit maximae arbores et homines. Fallit rapido qui crescit extra limina sua. From the smallest grows the largest trees and men. He who grows beyond his personal limits falls the fastest.
Time: 6 pm
Date: 1.21.22

Someone hacked into my email and am unable to get any resolution from the company. The account was created over 15 years ago with a landline that I have since stopped using many years ago. I have made at least 4 calls to aol with no resolution or even care what so ever from their staff. They use a security of the name on the account which obviously was changed but they could care less again and just can't seem to grasp the concept into this issue.

Have had a verizon.net email account for moer than 25 years and went thru the iterations of aol and yahoo and now experiencing their issues with Microsoft outlook. It will not connect and they want to be paid to make it work ($39.00 Per month). Their support is in the Philippines and English is somewhat of an issue. What a way to exist in the US. Can anyone suggest a solution short of doing away with AOL and their email. It works fine with Google gmailify if you know the double secret work around.

Date: 12/30/2021
AOL Customer Support Team Number: 1800.827.6364

Description: Called the AOL Customer Support Team number regarding emails not sending. The representative Ken kept ignoring questions and request. Had to repeat request and statements a three plus times for Ken to understand. Therefore, I asked for a supervisor ( three plus times) but had to wait on hold for 50+mins for a supervisor named Ella/ Eleazar. This supervisor also ignored my questions and could not assist. Eleazar response to my question asking why the 50min hold for a supervisor was "What is your concern". I asked for Eleazar manager name and was told "the information is internal only". Supervisor Eleazar also advised "I respect whatever". AOL is horrible and there's no need to continue to use their service.

Desirable resolution: AOL should send our emails in a timely manner. The Outbox folder is only viewable on the AOL app but not the desktop online version? This make no sense as to why AOL is not sending emails in 2021. The wait time for a supervisor should be less than ten mins. Every response from Ken was "I don't know". How do you not know how many supervisors that work for your department?

My AOL mail account was terminated 12/30/2021 without notice. I called their 800 customer service number which could only escalate the issue. The escalation department called me back and said there was nothing they could do because they could not adequately verify that I am the account holder. Apparently with AOL the is no solution.

Submitted by M L Skidmore
[protected]

AOL changed and locked me out of the account abruptly September 16, 2021. This was not a change on my end - as I had not (in years) attempted to login to my aol account directly, everything is forwarded to gmail. Now, fast forward after they have locked my account - the password I have they are saying is incorrect (it isn't as I write the passwords down) and it will not allow a reset or sending to a backup email. Called AOL support the free version - and was still transferred to the paid version service. They would not reset a password unless I sign up for a $10 subscription plan. How does a company with so much history end up treating customers this way that have had AOL accounts since its inception. How after all of this time is the only way to re-gain access to my account through paying $10 - what the heck, all support and appreciation for this platform ... lost. Horrible customer service, not just the wait time, and complete ineptitude - just horrible business practice. Reset customers password, lock the account so it can't be recovered, then charge to reset password. Just wow.

I was censored without notice. No warning or anything but you manage to charge me each month. Reinstate me.