Angies List reviews & complaints 278
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Refund
I was told that when the pro completed the job, the charge wound than be posted to my account. I was to receive an email that had all the information on it that had what charges were, the name of the pro. and his phone number, and never received it. I called to ask about the phone number was and received it, I talked to the person and i had to reschedule because he didn't have the right tools to do the job. The next day I called to cancel because I had a way to do it my self, it was canceled the charge was had already posted to my account. I was told it would not post until the job was completed. when I called today was told that the refund had not been done by the person that helped me 5 days ago.
I told the person that the other gentlemen said he would enter a refund but he did not so i have to wait another 5-7 days. I am not happy about the way this has turned out, I will never use Agni again and would not recommend your services.
Desired outcome: That the employees need to be trained that when they say their going to do something they do it
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Angies List - Exterior shed painting
On or around November 1, 2023 I hired Kory Milton with Milton's handyman Service to paint the exterior of my small storage shed. He contacted me through your company. He called and came out the next day to see the scope of my work. We agreed on a price of $400 with me buying the paint. A day or so later he came out and painted the shed except for the door...
Read full review of Angies ListAngies List - JSP home services
company came right out when our boiler/hot water broke. Said it would be $3500 to repair or $18,000 for a new boiler (that's right - $18,000!). We opted for the $3500. They offered us a financing company and we did the financing. The heat/hot water broke within three days. They came back and now say that it needs a brain - another $1500 or so! As we already...
Read full review of Angies ListAngies List - Home repair/handyman
Scheduled in advance some home repairs and when the day came, weather did not allow the repairs to be done. We rescheduled and two days later, the "pro" (using that term losely) could not come out because the weather was going to be a problem for part of the job (painting). So we rescheduled again for the next day. As I was rushing back to my place after...
Read full review of Angies ListIf I could give less than a star I would
I purchased a mirror from Walmart. During the purchase it asked did I want Angi's list to have a contractor come hang the list. I paid for the service and was scheduled for the 9th. I took off of work for the contractor to come hand the mirror. 1 hour before they were due to arrive they cancelled. They rescheduled for the 11th. I took of work again. 1 hour before they were due to arrive again they called and cancelled. I contacted Angi's list they rescheduled for me with a different contractor for the 18th at 5:00 p.m. At 4:57 I get an email from Angi's list stating that the booking was cancelled. I have never experienced anything like this. I contacted Angi's list and there is not supervisor to talk too. There is no corporate number. I am so disappointed.
hiring of a handyman to put a t.v on the wall
We purchased a 65-inch t.v from Walmart, online, and added on their additional service options of having it installed for another $79. We also purchased additional insurance and bracket, delivery was included with this purchase.
We had TWO handymen call us and they not only DID not know it was a 65 inch t.v but they were to be paid 35 bucks only to perform the task. We became the sounding board for the contractors! I contacted Angies list to inform them and they finally tell me that oh, no one knew that it was a 65 inch t.v. which is a lie. I called them same day to tell them it was and that they needed to send two people not one and the price they contracted them for to do it is not right. We paid accordingly.
Desired outcome: REFUND of our $79.00
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
YOU
I believe you sold my information because I have received unsolicited calls from various people. I only used my home phone number when signing up for Angi, so I am confident the calls result from my information being sold. I am incredibly disappointed and frustrated with your service and will never use it again. It is unacceptable that my personal information was shared without my consent. Additionally, all the calls I have received have been from foreign individuals, which is concerning. Very unamerican.
Desired outcome: DO NOT SELL HARDWORKING AMERICANS INFORMATION. YOU WOKE LIBERALS.
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Angies List - Homemaker
I set up a homemaker services through Speedy cleaning and handyman services. To start in Dec. they were unable to come. I rescheduled then on Dec. 21 I rescheduled but on Dec. 19 tested positive for Covid. Informed them I would reconnect them. Because still unwell I hadn’t but in January 6 received an invoice plus attempted payment through my bank of 360.00...
Read full review of Angies ListAngies List - Unacceptable locksmith - angi vendor
Hello, I have been a faithful customer for several years, and I have never experienced what I am about to share. I emailed this complaint to Sure Lock Key on January 2, 2023 at 7:20 PM. I called the next day and was nonchalantly told "they're looking in to it." To date, there has been no response. Please review the email message below. Thank you in advance...
Read full review of Angies ListNex Flooring 320 Pleasant St., Hoffman Estate, IL
Michael installed engineered floors in my condo last June and laminate flooring in the kitchen. In November we hired him to seal my baloney and in doing so left the paint remover can in the middle of the engineered floor and burned six planks. He acknowledged responsibility for leaving the can and burning the wood on six planks. On numerous occasions he has made appointments with me to solve this problem but he has now gone silent and does not answer his phone. I would like to have someone else fix my floor and Michael to reimburse me for the time and trouble that he has caused. I note that he has several reviews by Angi and cannot explain his treatment.
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Double charge
I prepaid an estimated price of $250.07 for cleaning services. The actual cost turned out to be $465.75 which the contractor used. My Amex account was credited $250.07 and charged $465.75. The $250.07 charge reappeared on the account.
The prepaid amounts are designated as Angi accounts. The contractor account is listed as Carlos Figueroa. So, I have been charged the full amount of $465.75 plus the estimated charge of $250.07.
Claimed loss: $250.07
Desired outcome: Reverse the $250.07 charge on my Amex account.6
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Leads
Your company has repeatedly charging me for leads that have no response. Also addresses that don't exist connected to landlines in Texas! Still no credit. There have been customers that admit they requested the wrong task and spoke to Angi leads admitting their mistake and I was still charged the fee. I have been with this lead source since 2010 when they were service magic. It used to be a good source of leads at a reasonable cost. When they changed companies from home advisor to angi leads they held my good reviews hostage and made me pay $300 for the new yearly subscription on top of a lead fee at least $50 per, when it used to be around $15. Such a scam. I hope the civil lawsuit takes them down.
Confidential Information Hidden: This section contains confidential information visible to verified Angies List representatives only. If you are affiliated with Angies List, please claim your business to access these details.
Angies List - Angi ad's
Around May 15 2023, I went into a contract where they said I would receive betweet 12-15 leads a month if I pay $500 monthly. I didnt get my first lead till weeks later and some didnt have anything to do with the type of work we do. I was not happy with the outcome, on July 24, I reached out to my advisor and demanded to cancel my ad. He never responded to...
Read full review of Angies ListSmall Hallway flooring baseboard
Too much gaps in between door wa,ys and putting in flooring short on baseboards cut too much on bottom of framing of doors to put flooring down banged up door framing gap with kitchen tile and hallway baseboard try to cut piece to fix gap piece cut up looks awful as the hallway 1 piece floor board raised u can feel it tried to fix it had to replace floor strip left sticker on it and another floor strip did not clean up onside or out I did unprofessional, now I need to find someone to fix this more money.
Kitchen remodel
I hired sunnydays handyman service to repair the sub floor in my dining room and kitchen, install drywall in the kitchen, install upper and lower cabinets, and install countertops. The subfloor came out great as did the the dry wall installation. As to the cabinets and countertops I have the problem. The upper cabinets my wife and I had to hold the cabinets up while he secured them to the wall.(I am 71 and my wife is 65) I have researched the countertop installation and found that a sheet of plywood should be installed between the cabinet top and the countertop which he did not do. I now am having to pay $600 to correct that problem.duke the handyman also redid the plumbing under the kitchen sink and we notice a drip after the job was completed. I called Duke and said he would come back out and repair it. Well its been 5 weeks now and have not seen him. Guess I will call a plumber to fix that also. Would not recommend this company to anyone for kitchen remodeling.
Claimed loss: $600
Desired outcome: reimbursement of countertop correction
Housecleaning
Someone was supposed to be here at 9:00 to clean the house and one bathroom for 3 hours at a cost of $126. No one showed up. My husband has cancer and is in heart failure and I don't have tine to do the cleaning by myself (I am 86 and he is 93). I'm supposed to have someone here on Wednesday, Nov.22, but I'm not taking the chance of another no-show. Cancel that appointment and don't charge me for either one.
Cornelia Hutto
[protected]@hotmail.com
Washington Boyz LLC
Dennis Washington of Washington Boyz is a fraudulent company. I found this company on Angi's list. This company scammed me out of 100k. He wanted all the money up front and did not do any work until almost 12 months. When he finally did a little work, he asked for more money. After he got 100k from me, he quit the job. He lift in the middle of the night. We are forced to sue him.
The worst part is that on Angi's list it says he's licensed. This in not correct. Dennis Washington has never had a license in the state of Maryland. He is a criminal and is being charge for 4 criminal accounts and 1 civil.
Desired outcome: I would love for him to pay me the money he stole from me.
Angies List - The deposit of $500.00 was never returned
My daughter is a long time supporter of Angie's list and was looking for a company to clean the grout from her floors and to do some carpet cleaning She ended up retaining Reowned Painters, Inc. who also go by the name of Prestige home pros. She hired Paul to do the painting of almost her entire house. I, in turn, as her mother, also needed grout cleaning...
Read full review of Angies ListBlinds
The person came out September 21, 2023. at my house address 2593 Brittia Lane Winterville NC. The person did not complete the Job of putting the blind up. I have one more blind to install. I am unable to contact this person. Poor job. Please have someone to come out and finish the job. Please have someone to come out and finish the Job. I paid Angi 500.00 for what.
Desired outcome: I will like for someone to come out and finish the job.
Angi List Sending Contractors my Way
I used the Angi website to see what contractors would be recommended for my install sauna kit project. However, all the contractors recommended were for custom saunas. I did not proceed with the Angi process. However, Angi released my contact info to these contractors, calling me about my project. I do not appreciate all these random calls for an inaccurate job description modified by Angi. When I tried to get my project info pulled from Angi, I was put on hold, and then, after 30 minutes, I decided to be put into their call-back system. I want my project taken out of their system. It has been an hour with no return call for Angi, and there is no chat or email available to contact Angi. I will never query Angi again.
Desired outcome: I would like my contact info deleted from Angi.com.
Angies List In-depth Review
Business Overview: Angie's List is a reputable online platform that aims to connect consumers with reliable and trustworthy service providers. With a rich history and background, Angie's List has been serving customers since its establishment. The company's mission is to provide a platform where users can find and hire top-rated professionals for various services, ensuring customer satisfaction and peace of mind.
Services Offered: Angie's List offers a wide range of services to cater to diverse customer needs. Whether you require home improvement, healthcare, automotive, or any other service, Angie's List has got you covered. The platform covers numerous categories and industries, ensuring that users can find the right professionals for their specific requirements. Additionally, Angie's List specializes in providing verified and reliable service providers, giving users confidence in their choices.
User Experience: Navigating through Angie's List website is a breeze, thanks to its user-friendly interface. The website is designed to provide a seamless experience, allowing users to easily search for services and professionals in their area. The registration and membership process is straightforward, ensuring that users can quickly access the platform's features. In case of any queries or concerns, Angie's List offers excellent customer support, which is highly responsive and readily available to assist users.
Review System: Angie's List employs a robust review system that ensures transparency and credibility. The platform encourages users to submit honest and unbiased reviews, providing valuable insights to other customers. The reviews are carefully monitored and verified to maintain the authenticity of the information. Angie's List also provides clear guidelines for submitting and accessing reviews, ensuring that users can make informed decisions based on reliable feedback.
Membership Benefits: Becoming a member of Angie's List comes with numerous benefits. Members gain access to exclusive deals and discounts from service providers, allowing them to save money while availing top-notch services. Additionally, Angie's List offers additional features and perks for premium members, enhancing their overall experience and providing added value for their membership.
Pricing and Subscription Options: Angie's List offers various membership plans with transparent pricing. Users can choose from different plans based on their needs and budget. Each plan comes with its own set of features and benefits, allowing users to select the one that best suits their requirements. Angie's List ensures transparency in pricing, ensuring that there are no hidden costs or surprises for its members.
Trustworthiness and Reliability: Angie's List maintains a rigorous verification process for businesses listed on its platform. This process ensures that only reliable and trustworthy service providers are featured, giving users peace of mind when making their hiring decisions. The platform takes measures to ensure accurate and unbiased reviews, making it a reliable source of information for users. Angie's List also displays trust signals and certifications, further enhancing its credibility.
Customer Support: Angie's List offers excellent customer support, with multiple channels available for users to reach out for assistance. Whether it's through phone, email, or live chat, users can expect prompt and helpful responses from the support team. Customer satisfaction levels with the support received are consistently high, indicating the dedication of Angie's List in providing exceptional service to its users.
Pros and Cons: Angie's List has several strengths that make it a preferred choice for users. The platform offers a wide range of services, ensuring that users can find professionals for various needs. The review system is transparent and credible, providing valuable insights for users. Additionally, the membership benefits, pricing transparency, and excellent customer support contribute to the overall positive experience. However, there is room for improvement in terms of expanding service coverage and enhancing the user interface.
Comparison with Competitors: When compared to other similar review websites, Angie's List stands out with its extensive range of services and its emphasis on verified and reliable service providers. The platform's dedication to maintaining transparency and credibility in its review system sets it apart from its competitors. User feedback often highlights the trustworthiness and accuracy of Angie's List, making it a preferred choice for those seeking reliable reviews.
Overall Rating and Conclusion: Angie's List deserves a high rating for its commitment to connecting users with reliable service providers. With its user-friendly interface, transparent review system, and excellent customer support, Angie's List proves to be a reliable resource for reviews. Whether you need home improvement, healthcare, or any other service, Angie's List is a platform you can trust. We highly recommend Angie's List to potential users, as it provides a seamless experience and ensures customer satisfaction.
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