Andhra Pradesh State Road Transport Corporation [APSRTC]refund of 2 garuda journey tickets

D Oct 29, 2018
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a verified customer
Verified customer

Esteemed Sir,

Myself (D Revanth Reddy) and My father (DRK Reddy) booked up and down tickets of Amaravati buses of APSRTC, Andhra Pradesh. But to our demise, we were accommodated in Garuda buses (cheaper version). The Garuda bus (NLR-BNGLR 12:00 Oct 25th) was Pathetic. There was no proper AC, no working TV and there was a lot of Diesel smell in the bus. I vomited thrice during the journey.

When asked about the same to the driver, he responded that the bus is in its last days and had already travelled 12, 50, 000 km+ already. We were shocked that a bus which travelled more than 10 lakh kms is driving us.

After spending a night in Bengaluru, we returned to the majestic station hoping at-least the return bus would be Amaravati, but to aid the pain, it was also Garuda, (TKT NO: [protected]/028 95860)

When I went to meet Nellore Manager at the Bus Depot to resolve the afore mentioned Issue, Murali the manager there just paid me the difference of 400 rupees between Amaravati and Garuda fares.

My NLR-BNGLR hardcopy ticket is with Umadevi ([protected]/[protected]) and BNGLR-NLR hardcopy ticket is with Murali ([protected]).

Could you please at-least refund me 3000+ INR for these journeys and please please please don't mistreat your loyal customers

Thanks,
D Revanth Reddy,
NRI Passport: L2773984
PAN: BOTPD0219N
Phn: [protected]/[protected]
Email: revanthreddy.[protected]@gmail.com/[protected]@iima.ac.in

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