Andhra Pradesh State Road Transport Corporation [APSRTC] Logo

Andhra Pradesh State Road Transport Corporation [APSRTC]

Having problems with Andhra Pradesh State Road Transport Corporation [APSRTC]?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Service Contacts

Majestic Bus Terminus, Gubbi Thotadappa Rd, Gandhi Nagar, Karnataka
Bangalore
India - 500020
Mon24h
Tue24h
Wed24h
Thu24h
Fri24h
Sat24h
Sun24h

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Andhra Pradesh State Road Transport Corporation [APSRTC] Customer Service. Initial Andhra Pradesh State Road Transport Corporation [APSRTC] complaints should be directed to their team directly. You can find contact details for Andhra Pradesh State Road Transport Corporation [APSRTC] above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Andhra Pradesh State Road Transport Corporation [APSRTC]. Discuss the issues you have had with Andhra Pradesh State Road Transport Corporation [APSRTC] and work with their customer service team to find a resolution.

Complaints & Reviews

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
APSRTCharassment by men standing/sitting in the front seats

Sir,

Please help women travel free of harassment.

In the APSRTC city buses, seats have been alloted for senior citizens and PHC citizens in the front of the bus, that is where ladies get into the bus and stand/sit. This is a big problem to us because some men are just sitting in those seats even if they dont fall in those two categories and other men get into the bus and stand around these people hence causing inconvenience to women standing there. In crowded buses, which is usually the situation, these men wantedly touch/do stupid things to women standing nearby and harass them.

Can the reserved seats please be moved to the back part of the bus, so that all gents can go there and leave the front to women?
The conductors also should be more efficient. Instead of shouting at innocent passengers for change or any other reason, they should control men to keep to their place and leave women alone.

We cannot avoid buses as they form the main and sometimes the only transport for women. So, kindly look into this matter and so the needful.

Thanks,
A woman suffering because of the above mentioned problem

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    APSRTC — apsrtc online booking site

    Hi, I have tried for many times for online booking of tickets in the site www.apsrtc.in. But everytime it i...

    APSRTCaprstrc worst volvo service

    hi all, first of all dont board the apsrtc volvo bus. its the worst service i have ever experiienced.

    so the actual story goes this way ... i boarded the volvo bus (service no 3633) on 16 aug 2008 vijaywada to KPHB bus.they didnt provide me the blanket and mentioned a stupid reason that some one womited on the blankets so they have given them to wash . so finally they asked us to loterate till we drop at the destination ... literally suffer .. its a bug torture...( like a abu gharib one ).
    second the bus was full of OIL smell which was suffocating, so i decided to have a work around for this and used my stingy t shirt to breath ( smells gud than the oil smell)

    and the driver was driving so fast, may be he saw too fast too furious on the day before and did experment on US. so finally we reached hyderabad by 4 am.thank god .

    private services a little more better .


    thanks
    haleem

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      • Ra
        rao a May 22, 2013

        APSRTC VOLVO has become one of worst service between Nellore and Bangalore, apsrtc don't worry about cleaning buses and forget about inside maintenance, loose cup holders, bad seats, traveler has to beg for water bottle. On other side just board one of KSRTC and see the quality of service, just incomparable. APSRTC please wake up, don't take traveler need as advantage you just don't deserve the price you charge with name of volvo. Apart from above they least care about following timings. Such a shame less cheaters being in government service. and just interested about public money and not on quality.

        0 Votes
      • Si
        siri789 Jun 01, 2010
        This comment was posted by
        a verified customer
        Verified customer

        Hi,
        Its a very pathetic experience for me with APSRTC bus drivers. I travelled from Bangalore to ongole on 28 may 2010 by Hitech Bus where I paid double charge for a single seat. that means 395 is the actual fair but I paid 800 rupees which was not at all good. I argued with that bus driver and couldn't make success as I had to go urgently. here I thought this bus driver only was like that as I never faced this situation earlier. But on 1st June 2010 while returning from Ongole to Bangalore I faced the same situation. here this dirver is a volvo bus driver and He demanded me 150 rupees extra on actual ticket fair. I dodn't want to tolerant this, I want to complaint on this bus driver. I have ticket with me. could any one tell me how to complaint on this bus driver? and one more thing is I don't have any proof for extra charges. How can I stop this paying extra charges. please give me some ideas.

        Thanks,
        Sirisha.

        0 Votes

      APSRTCpathetic service of vovlo

      This is to bring to notice malpractices and carelessness by APSTRC. I had traveled from HYD to Eluru by private bus – SRKT Volvo 21mar08 and the service were excellent, whereas during my return journey it was a lifetime experience due to negligence of APSRTC.



      Firstly at bus stand Eluru there is no update whether there is Volvo service exists from Eluru to HYD on 24mar 08. At 1500hrs surprising the counter clerk upon request directed to go to Sachin sports APSRTC agent counter where I purchased 2 tickets for Rs.694 bearing no: 592947/48. Surprisingly there is no ticket available at the bus stand counter and they don’t have knowledge whether bus service is available for the day, but the agent confirms that the bus has left HYD that morning, cant understand employees don’t have the knowledge whereas agents have complete timing of the Volvo.



      Secondly, the bus arrives at 2230hrs, the bus is in worst condition (pictures enclosed in attachment). The glass of Volvo is sticked with cello tape and inside the bus, water leaking from the roof onto the seats. 7 seats were fully wet as well as the blankets. The bus cleaner tries to open the baggage shelf and it falls on the ground. The passengers are requested to keep the luggage in the bus and few passenger had kept their baggage in the shelf were asking for the safety of their luggage a written confirmation that the luggage would be safe until hyd journey.



      7 seats soiled with water, passengers wanted either new seats or a new bus, but no one responsible was available at the bus station. Finally we got the mobile no: of the Eluru DM, who initially refused to come and have a look at the bus and told we will talk in the morning. Hyd DM, confirms firmly that the bus is in excellent shape and safe for journey. A group of people consisting of software engineers and ladies senior citizens refused to board the bus and staged a silent dharna (inspiration from latest movie Rang de Basanti) until the Eluru DM comes and has a look of the bus and arranges for an alternative. Eluru DM at last comes to the bus stand at 0200hrs, when the passengers informed that they will reach his residence with the bus. DM firstly, inspected the condition and offered high tech bus with no refund or else full refund if cancel ticket. At 2am in the morning where will a person go with a cancelled ticket. We took a written confirmation of our complaint acknowledged by the DM and he promised to look into the matter and update us about the status of the complaint.



      Request passengers traveling from eluru to hyd or back, to verify whether they are sending the same bus or have sent a new bus since its risky for passengers to travel in that bus. Also request authorities to value human life since everyone has family waiting at home. Also stop black marketing of tickets, offer good buses to passengers atleast when we are paying for Volvo services for long journeys. Please repair buses on time and be responsible at duties. Would like to salute those who cared of future passengers by wasting their precious time for safety of others which includes myself. Its good to see people air our their views and start protesting for their minimum rights.



      Received a call from Eluru DM from his mobile [protected] regarding queries for ticket blackmarketing.



      Also we called up the media like NTV, TV9 and Sakshi but no one picked the phone and TV9 promised to send his person but no one turned up, media should help the citizens and if it was a rape case they would have immediately come along with their camera, this is bad responsibility by the media to take up news which has masala and not help the citizens who are in dire straits and need help.



      Hope everyone takes up atleast 10% of their responsibilties on their duties to make India an example for others.



      Hope this article gets printed.



      Thanks,

      Rizwan.





      Volvo bus no: AP 11 Z 3982 Eluru to KPHB on 24Mar08 at 11pm. Leaves Eluru bus station at 0230am on 25Mar08.

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        • Sa
          Satya2010 Oct 01, 2014

          Online lo bus timing actual bus timing too defferent
          Hi

          Nenu Banglore nundi nuzvid ki and Nuzvid nundi Banglore ki super luxury bus ki round the trip tickets book chesukunnanu. actual ga naku online lo chupinchina time and ticket print lo unna Journey time 14 hours (From banglore to Nuzvid and Nuzvid to Banglore) but 19 hours time drivers thisukuntunnaru.

          Nenu enduku ela slow ga veluthunnaru ante ma chart lo alage unnadi memu ilage velathamu antunnaru. karivepaku basthalu and flower grass elanti luggege kosam chala time spend chestharu.

          My best suggetion to all. Don't book tickets to Nuzvid depo superluxry bus (Banglore service)

          Regards,
          Satya

          0 Votes
        • Kc
          K.C.PATIL Aug 04, 2008
          This comment was posted by
          a verified customer
          Verified customer

          DUE TO INCREASING PUBLIC PLEASE OPERATE 3 ATTACHED BUS IN CITY AND ALL THE DISTRICTS. TAKE IT SERIOUSLY AND DO IT WITHOUT ANY DELAY.

          0 Votes

        APSRTC (Andhra Pradesh State Road Transport Corporation) — poor service, terrible experience!

        I travel by bus between the sector chennai - hyderabad at least twice a month. My preference is GARUDA...

        We are here to help

        • 16 years' experience in successful complaint resolution
        • Each complaint is handled individually by highly qualified experts
        • Honest and unbiased reviews
        • Last but not least, all our services are absolutely free

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
        A consumer site aimed at exposing unethical companies and business practices.
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
        You'll definitely get some directions on how customer service can best solve your problem.
        Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.