The complaint has been investigated and
resolved to the customer's satisfactionResolved Amtrak — place for homeless
resolved to the customer's satisfaction
The Amtrak station platforms are becoming infested with homeless people. It's not safe to wait outside for trains anymore. You can wait for your train and be accosted by a homeless person or Jehova's witnesses for up to 30 minutes before the staff will call the police. I try to move away from them, but they get belligerent, demanding money and yelling at you and other passengers if you don't give them what they want. I've spoken to conductors, but they are government workers and only care about their narrow job, which isn't passenger safety throughout the journey.