America's Best Contacts & Eyeglasses

Hello.

I march of 2023 I purchased a pair of glasses and had an eye exam at AB in Greendale, WI.

In April I picked them up.

The sunglasses have broken after about 10 uses. The frame snapped.

These are expensive glasses.

Tony at the store was rude and have me an insulting offer of 10% off a new pair. Having a new exam and new glasses at another location would be cheaper. Jessica countered with 30% off. This is still a bad deal!

I was sold faulty sunglasses by AB. I simply want the frame replaced. I did nothing wrong. I know how to take care of glasses. AB has been rude the whole time I have tried to get help with my glasses. These glasses should last more than 3 months. My glasses are my eyes, I need them for everyday living. AB represented by Tony and Jessica are costing me quality daily living.