America's Best Contacts & Eyeglasses review: Cancelling order of glasses

The other day I went into Americas Best Contacts & Eyeglasses to order a new pair of glasses. The lady who helped me was very nice. Well, when I got home I decided that I wanted to wait until after January 1. So, I called and tried to cancel. They said it would be fine to cancel since the order had not even gotten completely into the system yet. Well yesterday when I saw that my account hadn't been updated yet, I called my bank to cancel the charge. I got my money back but, my mother hadn't received hers so earlier today, we went to the store to cancel it in person. This is what happened on October 28th at about 9:20 am. We got to the store at about 9:20 and I went in while my mother waited in the car. The lady in the store, supposedly the manager, said she was the only one there. (In a condescending tone)

She told me, didn't ask, to fill out my name phone number and date and reason for my visit on a paper then wait in the back. As I was filling out the paper another customer came in. She said something like "Oh no, not another one" in a voice that I don't think anybody else could hear. I will NEVER EVER go back to that store for anything. I don't usually complain about anything but, she was soooo bad at her job! By the way, her name is Jill