The complaint has been investigated and
resolved to the customer's satisfaction
American SwissDaniel klein watch

My fiance bought me a Daniel Klein Watch for my birthday which was on the 21st November 2018. I wore it for 1 week. It stopped working. Went into the store. They did something at the back and it started working. I wore it for the next week and it stopped working again. Took it back the following week. They said they couldn't send it on as the factory was closed for the December vacation. Returned in January on 2 occasions... They informed us it wasn't opened yet. Handed it in on the 3rd occasion.. Up to today no watch no refund no service. Promises were made for a new one... Even got to choose a new one... Still haven't received.. Today is the 17 April. 2019. 5 months later still no birthday gift


So sorry it was sterns not American Swiss. Don't know how to delete this msg

  • Updated by Bella25800 · Apr 17, 2019

    Sorry don't know how to delete this... It was sterns and not American Swiss

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