American Home Shield [AHS] review: Home warranty

I requested simple faucet replacement for my under sink water filter system. Simple water filter faucet. The first contractor you set up did not call me so I contacted him and he gave me a sad story about his building getting struck my lightning and health issues in his family so he asked that I contact AMS for another contractor which I did. The 2nd contractor came out and said that because the sytem is a water filter system American Home Shield won't cover the faucet repair/replacement. That is ridiculous! The entire water filter system costs (NEW) at lowes 158.00. SO If AHS cannot cover a simple repair such as a small faucet then what good is having this warranty. I am requesting the return of my $75.00 for lack of service. To add insult to injury, your customer service person Angel said she would look into this matter and call me back — 3 days later no call.

Please refund the $75.00 to my banking account. I am also filing with BBB to resolve this matter is not resolved in a timely manner