American Home Shield [AHS] review: Failed service and failed promise to not charge. Bank of america backs ahs sadly.

I received some repair requests from the housing department under rent stabilization. I had a contract with american home shield (ahs) and thought they might be able to help. I was told that ahs did not cover housing department repairs. I then requested to cancel my home warranty plan with ahs. Ahs rethought their decision to not handle housing department repairs and told me they could send a repair person out to cover a leak. Ahs wanted me to pay the call-fee in advance and I declined telling them if the repair was not done I would not be responsible to pay. Ahs agreed that if the repair person could not do the work there would be no charge for a service-fee. However, the same plumbers who'd made other leak repairs came and declined to repair the leak. At the same time ahs setup the same situation for a furnace repair where a permit had to be gotten. The repair person said he needed to see the furnace but that it would not cost me a trip-fee. That repairman came out, looked at the furnace and told me it would be a $6000-job. Of course I declined. Both situations were hurried by ahs and I was told there would be no service-call fees if the work was not done. That was a lie! A very big lie! Because ahs went back into my records and discovered a bank of america credit card in their file and without my permission charged two service-call fees of $100 each for a total of $200. Bank of america did not make matters any better because they sided with ahs and allowed them to make the charges on my then closed bank of america (bofa) credit card. Bofa is still harassing me about the charges and trying to make my "perfect" credit bad. I'm so discouraged and disappointed with these two companies who have conspired together against me and my good credit. I'm still looking for some help that will assist me to stop these two companies from discriminating against me and forcing me to pay charges that should not be charged against me. Does anyone know of any help? If so, please advise
Ruby at [protected]@sbcglobal.net or call [protected].