On Nov. 14, 2020i I called AHS about my A/C not cooling. A technician was sent out on Nov. 16, 2020 and said I need either a new coil or a new unit. It is now Nov. 30, 2020 and I still am with out air conditioning. I live in Florida and I have a medical breathing issue. I call and they tell me the same thing. I call the technician and not even a return call. I am about to go on social media, news outlets and voice my issue there. I will get the Better Business Bureau involved.