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American Family Care

American Family Care review: Complaint

S
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11:20 am EST
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Had appt at 9:40, all paperwork filled out but did not go back until 10:15. My daughter/grandson had appts after me but went back at 9:45 (they filled out paperwork online after me). The guy at front took my VA secondary which threw me behind.
Also, had to pay $35 even thought I wi owe nothing. I have BCBS and CHAMPVA. now I'll have to request a refund after both pay.
Staff is great, but policy and procedure is terrible. I will not be back.

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  1. American Family Care Contacts

  2. American Family Care phone numbers
    Click up if you have successfully reached American Family Care by calling +1 (833) 361-4643 phone number 12 12 users reported that they have successfully reached American Family Care by calling +1 (833) 361-4643 phone number Click down if you have unsuccessfully reached American Family Care by calling +1 (833) 361-4643 phone number 8 8 users reported that they have UNsuccessfully reached American Family Care by calling +1 (833) 361-4643 phone number
  3. American Family Care emails
  4. American Family Care address
    3700 Cahaba Beach Road, Birmingham, Alabama, 35242, United States
  5. American Family Care social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Feb 02, 2026
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American Family Care Category
American Family Care is ranked 188 among 216 companies in the Medical Services and Facilities category