CB Credit Cards American Express Complaints #2-21

American Express review: Card cancelled

James Kevin Vickery of US

Sep 30, 2026 2:35 pm UTC

Verified customer

Featured review

We had an American Express card for 10-12 years for business. We used the card for company purchases which includes a vendor that I work for. I am the wife of the American Express card holder that owns the business which buys products from the company that I (the wife) works for. The flagged our purchases from this company for exactly a year - using terms as "collusion" referencing the fact that because I am the wife of the card holder - it seems as though we are doing something illegal. I work for a granite slab distributor - for 20 years I have been the office manager. My husband (the card hold) purchases granite slabs to make granite countertops for kitchens and baths in homes in a tri-state area. We can't make sense of this - and no one there will even listen to us. So they cancelled the card. Which was paid off every month. We are very confused?

Desired outcome: We just want our card back. It was a $25,000 - $50,000 monthly card. Not all purchases were at this location - they purchase granite from many other distributors.

Confidential Information Hidden: This section contains confidential information visible to verified American Express representatives only. If you are affiliated with American Express, please claim your business to access these details.

0 comments

Add a comment

American Express - canceled card with no notice 89

Resolved

American Express - debt collection 58

Resolved

American Express - interest rate increase 54

Resolved

American Express - fraud 24

Resolved

American Express - penalty for paying bill early 1

American Express - gift card

American Express - unauthorized credit card charges

American Express - Fees fo returning Payment

American Express - Not the same AMEX

American Express - fraud consumer protection department

View all American Express reviews and complaints

American Express Contacts

American Express phone numbers

+1 (800) 528-4800

Click up if you have successfully reached American Express by calling +1 (800) 528-4800 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 528-4800 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 528-4800 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 528-4800 phone number

Personal Cards

+1 (800) 492-3344

Click up if you have successfully reached American Express by calling +1 (800) 492-3344 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 492-3344 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 492-3344 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 492-3344 phone number

Small Business

+1 (800) 528-5200

Click up if you have successfully reached American Express by calling +1 (800) 528-5200 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 528-5200 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 528-5200 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 528-5200 phone number

Merchant Service

+1 (800) 528-2122

Click up if you have successfully reached American Express by calling +1 (800) 528-2122 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 528-2122 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 528-2122 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 528-2122 phone number

Corporate Cards, Cardmembers Only

+1 (888) 800-8564

Click up if you have successfully reached American Express by calling +1 (888) 800-8564 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (888) 800-8564 phone number Click down if you have unsuccessfully reached American Express by calling +1 (888) 800-8564 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (888) 800-8564 phone number

Corporate Cards, Program Administrators Only

+1 (800) 492-3932

Click up if you have successfully reached American Express by calling +1 (800) 492-3932 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 492-3932 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 492-3932 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 492-3932 phone number

Platinum Customer Service

+1 (800) 297-3276

Click up if you have successfully reached American Express by calling +1 (800) 297-3276 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 297-3276 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 297-3276 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 297-3276 phone number

Membership Rewards

+1 (800) 297-2977

Click up if you have successfully reached American Express by calling +1 (800) 297-2977 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 297-2977 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 297-2977 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 297-2977 phone number

Reservations for Air, Hotel & Card Rentals

+1 (800) 297-5627

Click up if you have successfully reached American Express by calling +1 (800) 297-5627 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 297-5627 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 297-5627 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 297-5627 phone number

Cruises

+1 (800) 446-6307

Click up if you have successfully reached American Express by calling +1 (800) 446-6307 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 446-6307 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 446-6307 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 446-6307 phone number

Personal Savings

+1 (800) 954-0559

Click up if you have successfully reached American Express by calling +1 (800) 954-0559 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 954-0559 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 954-0559 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 954-0559 phone number

American Express Serve

+1 (877) 297-4438

Click up if you have successfully reached American Express by calling +1 (877) 297-4438 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (877) 297-4438 phone number Click down if you have unsuccessfully reached American Express by calling +1 (877) 297-4438 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (877) 297-4438 phone number

American Express Gift Cards

+1 (800) 221-7282

Click up if you have successfully reached American Express by calling +1 (800) 221-7282 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (800) 221-7282 phone number Click down if you have unsuccessfully reached American Express by calling +1 (800) 221-7282 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (800) 221-7282 phone number

Gift or Travelers Cheques

+1 (844) 273-1384

Click up if you have successfully reached American Express by calling +1 (844) 273-1384 phone number 0 0 users reported that they have successfully reached American Express by calling +1 (844) 273-1384 phone number Click down if you have unsuccessfully reached American Express by calling +1 (844) 273-1384 phone number 0 0 users reported that they have UNsuccessfully reached American Express by calling +1 (844) 273-1384 phone number

American Express Loans

More phone numbers

American Express emails

info@aexp.com

100%
Confidence score: 100%

Support

auemailfraud@americanexpress.com

99%
Confidence score: 99%

spoof@americanexpress.com

98%
Confidence score: 98%

ukemailfraud@americanexpress.com

97%
Confidence score: 97%

support@americanexpress.com

85%
Confidence score: 85%

support

More emails

American Express address

200 Vesey Street, New York, New York, 10285-3106, United States

American Express social media
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Sep 30, 2026
View all American Express contacts