CB Credit Cards American Express Complaints #362-381

American Express review: increased interest rates jan 2009

Against Greedy Amex corp exec of IE

Mar 28, 2009 3:01 pm UTC

Resolved

American Express Blue Card raised interest rates across the board in January from 9.9% to 12.9% regardless of payment history to hide behind a poor economy while raping their loyal customers because of company greed despite CEO Kenneth Chernault's call to assist cardmembers in financial straits. Supervisor RIA employee # 49264 was condenscending and offered no reason for the increase, no reason for her refusal to lower the rate to what it had been for the past decade when I have never been late & almost never ran a balance.

The fax number is posted wrong. Fax complaints about american express cards to [protected] - that's the vp of public relations and consumer affairs for cardholders at the corporate headquarters at 200 vesey street, manhattan ny 10285

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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American Express Serve

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info@aexp.com

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auemailfraud@americanexpress.com

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spoof@americanexpress.com

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ukemailfraud@americanexpress.com

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support@americanexpress.com

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200 Vesey Street, New York, New York, 10285-3106, United States

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