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Amazon Complaints Page 49 of 105

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R
8:12 am EDT

Amazon Drivers

At 7:35am this morning Monday 4/10/2021, on the southbound seafood oyster bay expressway (135S) in New York (between the old country road and Hempstead turnpike exits), three prime Amazon vans entered the expressway in front of me and moved over covering all three lanes. They proceeded to slow up keeping morning rush hour traffic including me behind them. I don't know what game they were playing but it is very unprofessional and a dangerous maneuver. I was not able to get the driver/truck IDs as I was driving.

This should be investigated.

Desired outcome: The drivers need to be investigated and warned or put on notice about such behavior and lack of professionalism.

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L
4:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Delivery Services

I do not understand why these delivery personnel can not follow delivery instructions by the customers. The packages that I received yesterday and today were left outside on the steps when my guidance is to open the outer front door and put the packages on the inner front porch! I have called and spoken to logistics supervisors without any resolution. I have filled complaints with the Better Business Bureau without any resolution. Ad a COL in the United States Army my next course of action will be to file a complaint with the Federal Attorney General as well as the State of New Jersey Attorney General's Office as well as the media.

These delivery personnel need to understand the dynamics of Economics 101, which is supply/demand; if the demand (customers) stop ordering from the company, the supply (delivery drivers/positions) will not be needed!

Desired outcome: FOLLOW MY DELIVERY INSTRUCTIONS!!!!!!

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Y
10:14 am EDT

Amazon Prime Video

I have Amazon prime video and in my page there is a recommendation to keep watching the movie "Sky Captain and the World of Tomorrow". I didn't like the movie and that was the reason I stopped watching it. My page in Amazon Prime continues popping out "keep watching Sky Captain..." over and over again. I chatted with customer service three times and they didn't remove the "keep watching Sky Captain"
My impression is that they are doing that on purpose and that is evil and idiot. I will not watch Amazon Prime as long as the "keep watching Sky C" is on. I will not renew my subscription on November 5th. You can keep the Expanse. I do not care anymore about any series or movies.

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M
10:58 pm EDT

Amazon Prime Rip Off - Don't get trapped

I thought I had cancelled my prime account last Jan I was looking at my CC statement & noticed I was still being billed 12.99 a month I have not been receiving free freight on any orders so after 30 min of searching I actually got in texting contact with an agent She said I was being billed for a "different"
prime account I asked that it be cancelled immediately & refunded shipping charges She said she would send me a link to cancel & shipping would be refunded I never received the link & hunted around for another 30 min & found a prime cancellation link I will wait to see if I have finally gotten it cancelled I doubt I will be refunded the shipping charges but I guess I will see Amazon must be making thousands off this "prime" rip off I will seek another source for goods in the future, I am finished with Amazon

Desired outcome: Refund shipping or prime monthly charges

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R
3:59 pm EST

Amazon Fire tv

#disgusting customer service. # no one cares # what a joke. # disabled people don't matter. #buy a new tv. #what a joke #. I have spent thousands of dollars. Please help. Your employees DO NOT care at all. #so disgusted. Maybe a news channel will help.

Desired outcome: #what a joke

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A
1:55 pm EDT

Amazon Amazon prime and kindle

So as I see thousands of people like myself are being scammed by small dollar amounts (some higher than others) by Amazon or Amzn.com which in any case is getting the info from an Amazon site. So that means this highly used website doesn't protect or even care about consumers because they haven't stopped this and there are the same kind of complaints dating back to 2006?!?! That's ridiculously offensive and absurd! I have cancelled both accounts long ago and still get charged to any card they can and it has messed up orders for kids birthdays because transactions were declined due to unauthorized charges I can't tell you how many declined purchase fees I've been charged due to all this mess and I want ALL my money back for the last few years! Especially when I may have used Prime 3 times ever and Kindle 1 time and Music and Video NEVER!

Desired outcome: Refund obviously

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C
2:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amazon scam charge to PNC credit card

On April 27, 2021 there is the following charge to my PNC Signature credit card

Amzn.com/bill WA DB84F0P03 Prime $126.14
On 4/28/21 I have an email from:

Jeep Compass service from Armory Chrysler Dodge Jeep Ram Fiat of Albany
Subject: Dealership Experience Survey "Dear Cindy Albright, we hope your 2016 Jeep Compass is performing to your expectations."

I called them and they had no record of service on that date or for that amount. Also, I have never owned a Jeep. I live in Columbia MD.

There is no purchase in my Prime order history.

Can you please advise how I can trace this?

Cindy Albright
[protected]@cindyalbright.com

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K
10:20 pm EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Amazon delivery driver

The delivery driver delivered a package today and ran over a 5 week old goat in my driveway today., According to the tracking he left my property 12 min. before I returned. There was no phone call to me to let me know what happened just a dead goat . Maybe I could have gotten there quicker and rushed him to the vet but anyway don't know if I could face the driver again so won't be ordering anything from you for awhile.

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D
7:38 pm EDT

Amazon payment

hi i am diana l mcgraw i hve been charged 14.22 on 5/4 time is 23;09 and was charged on 4/30 for another 14;22 and i have also put my acount stopped already put in im not satifide with this servies ..i would like the miney added back to my card plz..money bck on card.put money back on.put money on card.put moneey back on card.money back on card...

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L
6:15 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Outer space alien dude babe shelf sitters statue figurine outer space alien grays peace dude couple martians garden figurine set (alien girl)

Order was placed on March 29, 2021, I never received the order.
I cannot find any info on the company or what happened to my order. This is not this first time this had happened.
I would like to know why my order was not delivered and why I cannot find any information on the company that Amazon advertised on the website.
If the company cannot supply the order then Amazon should demand a refund for that company or give me my refund from Amazon.
I would like a full refund.

Desired outcome: I would like a full refund.

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M
2:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Amazon My login author area not log in

To whom it may concern,
There are about two months I am trying to log into my account on Amazon. I Don't know that my password didn't log and actually it happened many times.
I ever got change the password but it happens that there is a mobile number not used by me for 10 years unless.
When I asked them to upload my documents ID proof in order to make sure it were really me they simply don't do it what I guess to much more easy and fast. They spky returned replies to me repeating the same information act as a robot. Someone called me over here in Brazil asked me informations that are stored in a Hard driver that I have to recover.
There are dozen or more emails with the same informations and now they answered that I have not an account associated with such email address. That an absurd what they doing. It were only a matter of upload my ID proof and their tech support remove and delete this mobile number that I am asked to receive an SMS message with the security code. I will have to sue Amazon because I have files into my account related to my books and customers waiting for my action.
I have all the emails messages keep within my email message box.
I filled the complain locally in a customer website but they didn't return any solution. I am suffering loss and damages financially talking due book that I have customers interest on it.
I am looking forward for your reply.
Sincerely,
Mr. Luiz Maurício Matos dos Santos

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M
6:41 am EDT

Amazon Amazon original scene

I have been watching the Amazon original "Invincible". In season one episode six there is a scene at the end when William is pleading with a Robot man/ Cyborg who was previously his boyfriend/ love interest named Matt to stop attacking and to help. William pleads with the Robot and says something to the effect "Mattt it's William, we had sex at the lake last summer and it was the best night of my life". This line admits to and endorses statutory rape. The character matt bought beer in a previous scene which means he is at least 21. William is still a senior in high school and we can assume from that he is either 17 or 18. William refers to the event (of statutory rape) occurring the summer before therefore he would have been 16 or 17 and Matt would have been at least 20.

Desired outcome: Don't' endorse statutory rape.

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K
2:40 pm EDT

Amazon driver

Amazon driver is lazy. Instead of delivering to numbered apts. driver from Amazon Prime throws packages at mailboxes by entrance door. We have thieves in apts. and from outside. People are not getting their packages because of this. I saw stealing happen one time. Why does Amazon make it hard to get serious complaints through? I tried to leave notice to driver on entrance door, to deliver to numbered apts. but he continues to leave packages at entrance door.
[protected]@aol.com

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N
12:05 pm EDT

Amazon Search order

Up until less than 4 weeks ago, I have been able to check search results to low-high and it stays that way every time I search for items. I have never had to choose a search item every time I search for an item. Instead; Amazon does'nt give a permanent choice. Every item searched for now comes up with listing order of "featured" where the results are sponsor monetary results...I don't care for being manipulated in how I want my results listed. It is forcing higher prices, favored ads and forcing me to see "Amazon's feature" as only immediate choice my results. Having severe arthritic hand pain; causes more pain having to scroll down the listing order EVERY TIME FOR EVERY ITEM.

Desired outcome: Once item search result is low-high; it should stay the same and not have to be entered for every search.

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J
3:34 pm EDT

Amazon Paradise discounts

3 25 21 I purchased two tins of Honest Amish Beard Balm. I received an e-mail from Paradise Discounts claiming my order was lost. Mark Zefaris said my $14.86 would be refunded, which never happened. I've contacted Paradise Discount twice trying in vain to resolve said dispute to no avail. I was told by Mr Zefaris twice I would be refunded the $14.86. He stated the second time if not refunded within 3 to 7 days to contact my bank. PLEASE HELP?!

Desired outcome: Refund or product purchased.

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Update by Joe Townsend
Apr 29, 2021 3:36 pm EDT

Please help?! I live on a fixed income & $14.86 means a lot to me!

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P
6:03 pm EDT

Amazon packages not delivered on time ,why am I PAYING FOR PRIME MEMBERSHIP

pRIME MEMBER, MY PACKAGES BEING DELIVERED ON TIME, Last 3 times my order was lost by USPS or not delivered on time.

Desired outcome: WANT PACKAGE DELIVERED ON TIME,DON'T WANT EXCUSES

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G
3:50 pm EDT

Amazon Truck cracked my driveway 5 ton truck I not getting a order?

TODAY 04/28/21 your Amazon 5 TON truck back into my driveway to turn around I stand at front door watch Big gray 5 ton truck back in Put a center crack on my drive way? I ran out try stop him? I want my crack driveway fixed or send me a check for repair from your 5 ton truck time 1:59 pm on Duquete ln florissant mo 63033 my name Michael gunter 105 Duquette ln 63033 florissant mo or send me a check to repair my DRIVEWAY your company 5 ton Gray truck broke it? on 04/28/2021 today I WAS not getting any order from you he needed to turn around so he picked my driveway to back into a 5 TON GRAY Truck then I watch he cracked it please send me a check for your company Put crack in center of my driveway I new crack today 04/28/2021 I watch him I ran out I see the crack then? Michael Gunter

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D
11:36 am EDT

Amazon Kindle direct publishing

Dear Amazon Kindle Direct Publishing:

No one at Amazon is resolving my unpaid royalty case — that is why I am contacting you. Even though my attorney contacted the Amazon legal department (Adriana L. Kupper on May 26, 2020), this issue has not been resolved.

Backstory: I am an author, consultant, and entrepreneur with 40 books published on Amazon — but my book sales have ceased. Why? Because for nearly 3 years, Amazon has been and still is direct depositing my royalties into someone else's bank account! These royalties were automatically deposited into my bank account for a decade until CreateSpace moved to Amazon KDP in July 2018. Therefore, my royalties have halted for 3 years!

In addition, I have paid my assistant at least $900 for administrating this project. I want to be able to market my books, but since the royalties are not being paid to me, I cannot market even one of my 40 books. Although Amazon employees only treat this as "red tape," to me, as an author, this is criminal.

At this point, it seems my immediate remedies are to sue Amazon for damages to my career, contact the Amazon Board of Directors, or get action from someone in Amazon's top leadership tier. You may contact my assistant at [protected] as she has every detail, document, email, phone call, and contact with Amazon regarding this case. Indeed, we are ready for a lawsuit — or perhaps, we should investigate joining a class-action lawsuit. 

Rather than sue, I would prefer to be paid my royalties and given a sincere apology. I also intend to invoice Amazon as a consultant for administrative time spent to solve this problem and I would appreciate your help in successfully completing all payments due to me.

Regards,

Deborah S. Nelson
Amazon Account: A29UTWWD0JZI3T
Email: [protected]@deborahsnelson.com

Desired outcome: Royalties Paid

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X
12:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon Amazon is the real issue

The games they play when a account is block is horrible, unprofessional at least, Amazon should be shut down, broken up into million of little companies.

The account should of never been lock at all, just more games by Amazon and the games Amazon plays with people everyday

Desired outcome: These people are [censored]'s

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A
9:25 pm EDT
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Amazon Intelicom Delivery is Terrible!

I have been a Prime member for at least 4 years now, it is no longer worth the $!

I'm trying to run a computer repair business, but Intelicom is too lazy to get my package to me at the end of the line.

I pay for Prime so I can get next day delivery, Amazon recently changed that to 2 days, which quite often becomes 3 days, and then Intelicom can't even deliver 4 days later .. I give up.

This is the 3rd time in the past 3 weeks, when Intelicom just never makes it to my house, in Ingersoll, Ontario!

Order# [protected]

Desired outcome: Give me what I am paying for .

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