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Customer Service

3773 State Road
Cuyahoga Falls, Ohio
United States - 44223
Postal Address
PO Box 2010, Akron, OH 44309

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Complaints & Reviews

Oct 09, 2018

Alside Windows — window seal failure warranty not honored

My contractor installed 13 Alside windows in my new addition. I wanted to use American Craftsman windows from...

Jul 05, 2018

Alside Windows — windows have failed seals

We bought these windows for the whole house about 11 years ago. In the last 5 years these windows have...

Alside Windows — Vinyl windows

I had Alside windows installed in my home in 2012. Within a year a bedroom window lost seal and turned grey...

Alside Steel Siding — Rusting. Warranty rejected

Alside steel siding was installed about 7 years ago on our house and garage. Bottom row of siding is rusting...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Alside — Warranty

Window World of Jacksonville "says" lifetime warranty. I have called for almost a year and keep being told...

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The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Alside Windows — Product Quality

The windows mentioned in these complaints is NOT the window used by RoyalExteriors in Oregon. The window...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Alside Sheffield windows — Leaked from day 1

Looking for others to join me in a class action suit against Alside for selling poor quality windows and not...

Alside Windows — Defective Windows

Window World operates a total sham of a home improvement company. After I paid nearly twenty five thousand...

Alside Window — Fail Time After Time

Alside windows were installed in my home about 10 years ago. About 8 years ago the seals started failing and...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Alside Window — Fraud

We have a new home with Alside windows installed by the builder. They leak so much cold air that we...

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Akron WindowDon't buy from them

In August of 2005 I purchased 11 windows manufactured by Alside out of the eleven 3 had hermetic seal failures. The seals all failed at the same time four years after my purchase. Don't buy Alside Windows the quality of their hermetic seals are poor. There is no charge under the warranty for replacement parts or materials. However, there is a labor charge on each window for removal and installation to replace the defective parts. The labor cost I was quoted for the three windows is $432 dollars. More of my money, because of inferior parts and materials used in their product. Again don't buy Alside Windows.

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    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Alside & Quality Contractors — Very poor Installation of windows

    We bought 8 windows 1 picture window with 2 side windows attached & a patio door from Alside, they contracted...

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